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Altstadt Hotel Krone Luzern

3.0 star property
Historic hotel in Lucerne with a restaurant

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Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Reception
Exterior
Front of property
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly
The current price is SAR 479
SAR 535 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
Weinmarkt 12, Lucerne, CH-6004

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 4 min walk - 0.4 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Lion Monument - 11 min walk - 1.0 km
  • Chateau Guetsch - 17 min walk - 1.2 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬1 min walk
  • ‪Restaurant Opus - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel near Chapel Bridge
Shopping on site, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Altstadt Hotel Krone Luzern. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and an elevator
  • A computer station, concierge services, and luggage storage
  • Smoke-free premises, multilingual staff, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at Altstadt Hotel Krone Luzern boast thoughtful touches such as heated floors, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Heating and portable fans
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Heated floors, daily housekeeping, and desks

Languages

English, French, German

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  • Breakfast available
  • Housekeeping
8.4 out of 10, Very Good, 914 reviews
The price is SAR 502
SAR 559 total
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Krone Luzern pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much is parking at Altstadt Hotel Krone Luzern?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Krone Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Krone Luzern located?

Located in Old Town Lucerne, this historic hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. Mill Bridge and Rosengart Collection are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

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Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1003 reviews
Rating 8 - Good. 393 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in old town Lucerne.
Stayed 2 nights in Mar 2025

10/10 Excellent

Giffen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, spotless, great staff, in the heart of Lucerne's Altstadt...highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 2 nights in Mar 2025

6/10 Okay

Jessica

Liked: Staff & service
Great location. Helpful staff.
Stayed 1 night in Mar 2025

8/10 Good

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent. In the middle of everything.
Stayed 1 night in Feb 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we appreciated the prompt and helpful service at the front desk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and location. Enjoyed the stay and would recommend
Stayed 3 nights in Nov 2024

8/10 Good

Carla

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2024

8/10 Good

Quynh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic location 12 min walking from the train station, comfortable bedding, is clean. they offer luggage storage before check-in but it is not secured by anything so a little sketchy. the bathroom faucet in my room was leaky, which was annoying. would stay again though, price was fine.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff. Large room.
Stayed 1 night in Jan 2025

8/10 Good

CHRISTIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close.to shops and touristic places. Afordable hotel, spacious family Room and bathroom. Excellent bed/matresses, the only.downside is the noise in the morning around 7:30 when nearby shops and hotel put out their rolley of trashbins outside.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic place to stay. Right in the middle of everything. If you opted in for their breakfast very nice and the price is fair. Rooms are clean and a good size. Staff was friendly and very helpful Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great place for our visit to Lacerne. All the historic sites and transportation was within walking distance along with the great restaurants
Stayed 3 nights in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly, room 44 on the 4th floor was big, the shower not so much. The views from the window were very nice. The breakfast was very good
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
The gentleman who was at the front desk daily during our stay was the BEST
Stayed 3 nights in Nov 2024

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place
This hotel had exceptionally large 3 person rooms with all the necessary amenities. The location was perfect for visiting the Christmas markets and touring the area. Staff was friendly and welcoming!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable, location was walkable to shopping, dining and train station.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and in a great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and comfort
Great hotel. Comfortable room, nice bathroom. Right on the weinmarket square. Lots cafes, restaurants and other eateries close. Supermarket 300 m. Pleasant helpful staff. Nice breakfast
Stayed 3 nights in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
The hotel is showing some wear and tear but the location is amazing. Easy to walk to from the train station and grocery store is steps away.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice in Old Town
Excellent location less in Old Town. Only about 10-15 minute walk from the train station. Very close to shopping and restaurants. The entire town is very walkable. Breakfast was typical European and quite good. Room was clean. Front desk staff were very friendly and helpful with suggestions. Would definitely stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and staff was very friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see the sites of beautiful Lucerne.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lezlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome hotel. 10' walk from train station and no stairs (however, there are cobblestones). The front desk staff were particularly awesome. I forget her name, but one of the ladies was so helpful when my husband needed some medical help. Very much appreciated! The only small negative is that the soap dispensers were VERY hard for me to squeeze (both shower & sink) to get soap dispensed - but I do have arthritis :( Other than that, don't hesitate to book these lovely, yet affordable hotel.
Stayed 2 nights in Jan 2025