Altstadt Hotel Krone Luzern

3.0 star property
Historic Lucerne hotel in Old Town Lucerne with a restaurant

Choose dates to view prices

Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Restaurant
Front of property
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Quadruple Room

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Standard Single Room, 1 Twin Bed

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
Weinmarkt 12, Lucerne, CH-6004

What's nearby

  • Lucerne Town Hall - 2 min walk
  • Chapel Bridge - 4 min walk
  • KKL Lucerne - 9 min walk
  • Lion Monument - 11 min walk
  • Chateau Guetsch - 17 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬1 min walk
  • ‪Restaurant Opus - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel near Chapel Bridge
Shopping on site, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Altstadt Hotel Krone Luzern. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and concierge services
  • Multilingual staff, luggage storage, and tour/ticket assistance
  • An elevator, a computer station, and a front-desk safe
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at Altstadt Hotel Krone Luzern boast thoughtful touches such as heated floors, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Heating and portable fans
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Heated floors, daily housekeeping, and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: CHF 19 for adults and CHF 12 for children
  • 1 restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 12 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Krone Luzern pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much is parking at Altstadt Hotel Krone Luzern?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Krone Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Krone Luzern located?

Located in Old Town Lucerne, this historic hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. Mill Bridge and Rosengart Collection are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 1002 reviews
Rating 8 - Good. 393 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we appreciated the prompt and helpful service at the front desk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and location. Enjoyed the stay and would recommend
Stayed 3 nights in Nov 2024

8/10 Good

Carla

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff. Large room.
Stayed 1 night in Jan 2025

8/10 Good

CHRISTIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close.to shops and touristic places. Afordable hotel, spacious family Room and bathroom. Excellent bed/matresses, the only.downside is the noise in the morning around 7:30 when nearby shops and hotel put out their rolley of trashbins outside.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic place to stay. Right in the middle of everything. If you opted in for their breakfast very nice and the price is fair. Rooms are clean and a good size. Staff was friendly and very helpful Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great place for our visit to Lacerne. All the historic sites and transportation was within walking distance along with the great restaurants
Stayed 3 nights in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly, room 44 on the 4th floor was big, the shower not so much. The views from the window were very nice. The breakfast was very good
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
The gentleman who was at the front desk daily during our stay was the BEST
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable, location was walkable to shopping, dining and train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and comfort
Great hotel. Comfortable room, nice bathroom. Right on the weinmarket square. Lots cafes, restaurants and other eateries close. Supermarket 300 m. Pleasant helpful staff. Nice breakfast
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and in a great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lezlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome hotel. 10' walk from train station and no stairs (however, there are cobblestones). The front desk staff were particularly awesome. I forget her name, but one of the ladies was so helpful when my husband needed some medical help. Very much appreciated! The only small negative is that the soap dispensers were VERY hard for me to squeeze (both shower & sink) to get soap dispensed - but I do have arthritis :( Other than that, don't hesitate to book these lovely, yet affordable hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service
The hotel is showing some wear and tear but the location is amazing. Easy to walk to from the train station and grocery store is steps away.
Stayed 4 nights in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but clean room. Very professional and helpful staff. Good location in Old Town, in the middle of shopping and dining area.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was superb. Staff were the best, very helpful when we had questions. We would highly recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see the sites of beautiful Lucerne.
Stayed 2 nights in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and staff was very friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The location from the train station was easily walkable as was the Chapel Bridge and Jesuit church. There was an abundance if restaurants nearby. The hotel beds were very comfortable and the room was pretty spacious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel, big rooms, very central, nice staff.
Stayed 1 night in May 2024

8/10 Good

rita

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good view
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and the cozy enviroment. Totally recommend it!
Stayed 3 nights in Aug 2024

8/10 Good

khairalnnesa

Liked: Property conditions & facilities
Nice hotel close to everything. Spacious room but bathroom is little outdated. Other than that everything was good
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a lovely setting in the old part of Lucerne.
Stayed 2 nights in Aug 2024