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Grand Universe Lucca, Autograph Collection

4.0 star property
Hotel with a fitness center, steps from Piazza Napoleone

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Photo gallery for Grand Universe Lucca, Autograph Collection

Lounge
Bar (on property)
Junior Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, free WiFi
Point of interest
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pet friendly
  • Laundry
  • Housekeeping
The current price is SAR 906
SAR 1,032 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, free WiFi

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Renovated in 2020
Premium bedding
Private bathroom
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, minibar, in-room safe, free WiFi

Junior Suite, 1 King Bed, City View

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Renovated in 2020
Premium bedding
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, free WiFi

Room, 2 Twin Beds, City View

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Renovated in 2020
Premium bedding
Private bathroom
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, free WiFi

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
TV
Renovated in 2020
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Heating
TV
Renovated in 2020
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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9.8 out of 10, Exceptional, 355 reviews
The price is SAR 673
SAR 776 total
includes taxes & fees
14 Mar - 15 Mar
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About the neighborhood

Map
Piazza Del Giglio 1, Lucca, LU, 55100

What's nearby

  • Piazza Napoleone - 1 min walk
  • Teatro del Giglio - 2 min walk
  • Walls of Lucca - 3 min walk
  • Guinigi Tower - 7 min walk
  • Piazza dell'Anfiteatro - 8 min walk

Getting around

  • Lucca Station - 8 min walk
  • Galileo Galilei Airport (PSA) - 39 min drive

Restaurants

  • ‪Pasticceria Pinelli - ‬1 min walk
  • ‪Old City Bar - ‬2 min walk
  • ‪In Pasta - cibo e convivio - ‬2 min walk
  • ‪Pizzeria Fuori di Piazza - ‬1 min walk
  • ‪Bistrot e Wine Bar Des Arts - ‬2 min walk

About this property

Grand Universe Lucca, Autograph Collection

Upscale hotel revitalized in 2020 and located near Piazza Napoleone
Located close to Teatro del Giglio and Guinigi Tower, Grand Universe Lucca, Autograph Collection provides a terrace, an art gallery on site, and a shopping mall on site. The on-site restaurant, Legacy Restaurant, features local cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and an elevator
  • Smoke-free premises, concierge services, and a porter/bellhop
  • A 24-hour front desk, luggage storage, and a front-desk safe
Room features
All 55 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 49-inch TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Legacy Restaurant
  • Legacy Lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Private winery tours
  • Shopping mall
  • Wine tasting room

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - October 2020
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number IT046017A1RRKYNMHI

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Universo Hotel Lucca
Universo Lucca
Universo Hotel
Grand Universe Lucca, Autograph Collection Hotel
Grand Universe Lucca, Autograph Collection Lucca
Grand Universe Lucca, Autograph Collection Hotel Lucca

Frequently asked questions

Is Grand Universe Lucca, Autograph Collection pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Grand Universe Lucca, Autograph Collection?

This property doesn't offer parking.

What time is check-in at Grand Universe Lucca, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Universe Lucca, Autograph Collection?

Check-out is at noon.

Where is Grand Universe Lucca, Autograph Collection located?

Located in Lucca Historical Center, this hotel is steps from Piazza Napoleone and Teatro del Giglio. Guinigi Tower and Piazza dell'Anfiteatro are also within 10 minutes. Lucca Station is 8 minutes by foot.

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Grand Universe Lucca, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a fabulous property, wonderful staff and location
Stayed 10 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, extremely comfortable room, no notes
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the staff was super friendly and competent! Will come back!
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
Stayed 2 nights in Apr 2024

4/10 Poor

Sze Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly and polite staff great location to local area and train station beautiful decor and well maintained rooms & facilities would revisit if I ever come to Lucca again!
Stayed 2 nights in Aug 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, the staff as well and its next to an amazing restaurant. Highly reccommend.
Stayed 3 nights in Oct 2022

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
Stayed 1 night in Jun 2023

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Lucca, Italy
The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
Lunch at the Grand Universe Hotel
The carousel next to the hotel
Stayed 1 night in Apr 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kari Arnhild

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Jun 2024

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Emilio

Stayed 5 nights in May 2024

10/10 Excellent

Trond Olav Mæle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Norman

Stayed 2 nights in Aug 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bien ubicado, el staff muy amable y atentos. Los cuartos son un poco pequeños.

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2023

8/10 Good

shiori

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Karl C

Stayed 2 nights in Dec 2022

10/10 Excellent

Louise

Stayed 2 nights in Jul 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The single piccolo room was quite small, and tight space, but as expected. Bathroom layout was odd, no space for toiletries, etc. But the bed was comfortable, air conditioning worked well and the room was spotlessly clean.
Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Large rooms!
Stayed 2 nights in May 2022