Tru by Hilton Lubbock Southwest

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Outdoor pool
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry
The price is SAR 220
SAR 255 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
6407 62nd Street, Lubbock, TX, 79424

What's nearby

  • West End Center - 4 min drive
  • South Plains Mall - 5 min drive
  • Covenant Lakeside Hospital - 5 min drive
  • Lubbock Christian University - 7 min drive
  • Texas Tech University - 7 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Rosa's Café & Tortilla Factory - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Tru by Hilton Lubbock Southwest

Hotel near Texas Tech University
Free to-go breakfast, a grocery/convenience store, and a terrace are just a few of the amenities provided at Tru by Hilton Lubbock Southwest. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, coffee/tea in the lobby, and a billiards/pool table
  • An elevator, smoke-free premises, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

Does Tru by Hilton Lubbock Southwest have a pool?

Yes, this property has an outdoor pool.

Is Tru by Hilton Lubbock Southwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Lubbock Southwest?

Self parking is free at this property.

What time is check-in at Tru by Hilton Lubbock Southwest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Lubbock Southwest?

Check-out is at noon.

Where is Tru by Hilton Lubbock Southwest located?

Situated near the airport, this hotel is 0.8 mi (1.2 km) from Water Rampage and within 3 mi (5 km) of Ballet Lubbock and West End Center. South Plains Mall and Lubbock Premiere Cinema are also within 3 mi (5 km).

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 400 out of 755 reviews" "
Rating 8 - Good. 180 out of 755 reviews" "
Rating 6 - Okay. 93 out of 755 reviews" "
Rating 4 - Poor. 47 out of 755 reviews" "
Rating 2 - Terrible. 35 out of 755 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
#1 would be the staff. My 24 yo daughter was travelinf across two states, late at night and this staff helped me get her a room from afar, asked her name and even said..."we'll wait up for her". That was so comforting to a momma who could be with her.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shower needed maintenance. But overall a nice property ans staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shannon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Tru was excellent. Especially Britany (not sure if it’s spelled right). She went above and beyond for our very large group. The common area was ideal for our family gathering. Amazing memories were made.
Stayed 6 nights in Nov 2024

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Brittany in the morning for breakfast was excellent! We LOVED her personality and she made us feel right at home. Alexis in the evening was very helpful. It was very strange to not have a closet or dresser in the room to store our belongings. Our room had no -functioning lights, broken bed frames. We did like the game area and sitting area downstairs. It was a great area for our family to visit.
Stayed 5 nights in Nov 2024

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had awful closet area , and no place to unpack your clothes. And the heater was really loud.
Stayed 5 nights in Nov 2024

6/10 Okay

Diana, Bella Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities
You get what you pay for. The building is not very old but the condition of facility is aged. Broken tiles in elevator, toilets that barely flush, hooks pulled from walls leaving exposed drywall. It is conveniently located near plenty of restaurants and a dog park but the highway noise could be heard all night.
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

4/10 Poor

Daniela

Stayed 2 nights in Nov 2024

10/10 Excellent

Klinika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were nice and friendly. Although I had a late check in, the person at the front desk catered me to my needs.
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a one night stay
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Traveled with partner
Parking is not ample for the number of rooms/hotels in the area. Our room was very noisy both nights.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

8/10 Good

lizeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel could use a little more maintenance in some areas, the breakfast was ok. I’ve been to the same hotel in other areas and they had more variety. Staff was very friendly, hotel was clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Stayed 2 nights in Sep 2024

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast was awesome.
Stayed 1 night in Oct 2024

6/10 Okay

Imelda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Brittney set up breakfast for everyone and she was so very nice and friendly. Not sure how she managed to keep things nice and clean with just her doing everything but she did and that made things better considering the supervisor there is not very helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked for room cleaning necer was cleaned. 2 towels was all we got for 3 days. Coffee empty at in am.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Stayed 2 nights in Sep 2024

10/10 Excellent

Zunaira

Stayed 1 night in Sep 2024

6/10 Okay

Adina

Business traveler
Liked: Staff & service
My experience at this property was pretty average. If I had known there were other hotels in the area, I might have chosen differently. On a positive note, the front desk clerk was very accommodating, which I appreciated. My sister and I switched rooms a few times until we found one that met our needs. However, when I finally settled in, I noticed a long black hair on one of my towels, which was surprising given the housekeeping standard I expected. Overall, while it wasn't terrible, it just didn't leave a lasting impression on me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brady

Stayed 1 night in Sep 2024

10/10 Excellent

Branna

Liked: Staff & service, property conditions & facilities
One night stay but a great one! Clean and helpful/friendly staff. I would stay here again.
Stayed 1 night in Sep 2024