Tru by Hilton Lubbock Southwest

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Outdoor pool
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Snack bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
The price is SAR 284
Price available on 05/11/2024

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
6407 62nd Street, Lubbock, TX, 79424

What's nearby

  • Water Rampage - 15 min walk
  • South Plains Mall - 5 min drive
  • Covenant Lakeside Hospital - 5 min drive
  • Lubbock Christian University - 7 min drive
  • Texas Tech University - 7 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Rosa's Café & Tortilla Factory - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Tru by Hilton Lubbock Southwest

Hotel near Texas Tech University
Free to-go breakfast, a grocery/convenience store, and a terrace are just a few of the amenities provided at Tru by Hilton Lubbock Southwest. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A billiards/pool table, an elevator, and a 24-hour front desk
  • Smoke-free premises, luggage storage, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and heating

Languages

English

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

Does Tru by Hilton Lubbock Southwest have a pool?

Yes, this property has an outdoor pool.

Is Tru by Hilton Lubbock Southwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Lubbock Southwest?

Self parking is free at this property.

What time is check-in at Tru by Hilton Lubbock Southwest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Lubbock Southwest?

Check-out is at noon.

Where is Tru by Hilton Lubbock Southwest located?

Situated near the airport, this hotel is 0.8 mi (1.2 km) from Water Rampage and within 3 mi (5 km) of Ballet Lubbock and West End Center. South Plains Mall and Lubbock Premiere Cinema are also within 3 mi (5 km).

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 387 out of 729 reviews" "
Rating 8 - Good. 173 out of 729 reviews" "
Rating 6 - Okay. 89 out of 729 reviews" "
Rating 4 - Poor. 45 out of 729 reviews" "
Rating 2 - Terrible. 35 out of 729 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

lizeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel could use a little more maintenance in some areas, the breakfast was ok. I’ve been to the same hotel in other areas and they had more variety. Staff was very friendly, hotel was clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Stayed 2 nights in Sep 2024

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast was awesome.
Stayed 1 night in Oct 2024

6/10 Okay

Imelda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Brittney set up breakfast for everyone and she was so very nice and friendly. Not sure how she managed to keep things nice and clean with just her doing everything but she did and that made things better considering the supervisor there is not very helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked for room cleaning necer was cleaned. 2 towels was all we got for 3 days. Coffee empty at in am.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Stayed 2 nights in Sep 2024

10/10 Excellent

Zunaira

Stayed 1 night in Sep 2024

6/10 Okay

Adina

Business traveler
Liked: Staff & service
My experience at this property was pretty average. If I had known there were other hotels in the area, I might have chosen differently. On a positive note, the front desk clerk was very accommodating, which I appreciated. My sister and I switched rooms a few times until we found one that met our needs. However, when I finally settled in, I noticed a long black hair on one of my towels, which was surprising given the housekeeping standard I expected. Overall, while it wasn't terrible, it just didn't leave a lasting impression on me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Branna

Liked: Staff & service, property conditions & facilities
One night stay but a great one! Clean and helpful/friendly staff. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dana, Oberlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice facility
Stayed 1 night in Sep 2024

10/10 Excellent

Shiloh

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was extremely helpful
Stayed 4 nights in Sep 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The brightness
Stayed 2 nights in Aug 2024

6/10 Okay

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service
Only complaint is the air conditioner wasn’t working properly
Stayed 1 night in Aug 2024

8/10 Good

MARK

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Hannah

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No negative experiences
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcal

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Piece of the bed frame was missing. Towels were super thin and bathroom rug was dirty. Wouldn’t stay there again. Nice staff.
Stayed 1 night in Aug 2024

6/10 Okay

LYNSEY

Traveled with partner
Disliked: Property conditions & facilities
The AC wouldn’t go below 71 but not too bad. However, not having the privacy curtain behind the sheer curtain was awful! We had the parking lot lights shining in our face all night and not to mention, I’m sure the Loop and parking lot got a show after showering. You could see straight into our room.
Stayed 1 night in Aug 2024

6/10 Okay

Kari

Liked: Staff & service, amenities, property conditions & facilities
Absolutely love the family atmosphere! The pool table and large lobby seating area are great! I don’t like that dogs are brought in through the lobby near the food and coffee. Breakfast was iffy some mornings. Hotel ran out of bath soap in rooms and didn’t have any to replace it with. Hotel staff are super friendly and accommodating
Stayed 1 night in Aug 2024

6/10 Okay

Chessa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Decent hotel.
Stayed 1 night in Aug 2024

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not bad. The first time stayed at a Tru property.
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia

Business traveler, Traveled with partner
Disliked: Cleanliness
Shower pan was dirty, and sink drained slowly. A/C would not regulate correctly.
Stayed 2 nights in Aug 2024

8/10 Good

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru was a great stay however it appeared our bathroom had not been cleaned/restocked from the previous guests. We had one towel. we told the front desk.
Stayed 1 night in Aug 2024