SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with free breakfast, near Texas Tech University

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Exterior
Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free rollaway beds, WiFi
Restaurant
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is SAR 206
Price available on 01/12/2024

Room options

Available filters for rooms
Showing 9 of 9 rooms

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hair dryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Sofa bed
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
3901 19th Street, Lubbock, TX, 79410

What's nearby

  • Covenant Lakeside Hospital - 6 min walk
  • United Supermarkets Arena - 18 min walk
  • Jones AT&T Stadium - 3 min drive
  • Texas Tech University - 3 min drive
  • University Medical Center - 3 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬3 min drive
  • ‪Pizza Hut - ‬11 min walk
  • ‪Smoothie King - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel near Texas Tech University
You can look forward to free continental breakfast, a terrace, and laundry facilities at SureStay Plus Hotel by Best Western Lubbock Medical Center. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and a vending machine
  • 2 meeting rooms, ATM/banking services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 112 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with spring water tubs and hydromassage showers
  • 50-inch TVs with satellite channels
  • Separate sitting areas, free extra beds, and daily housekeeping

Languages

English, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to August
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is SureStay Plus Hotel by Best Western Lubbock Medical Center pet-friendly?

Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Lubbock Medical Center located?

Located in the heart of Lubbock, this hotel is within 1 mi (2 km) of Covenant Lakeside Hospital and Texas Tech University. Maxey Park and United Supermarkets Arena are also within 1 mi (2 km).

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1004 reviews" "
Rating 8 - Good. 290 out of 1004 reviews" "
Rating 6 - Okay. 148 out of 1004 reviews" "
Rating 4 - Poor. 111 out of 1004 reviews" "
Rating 2 - Terrible. 99 out of 1004 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kristen

Traveled with family
Disliked: Cleanliness
The rooms smelled like smoke, we had no toilet paper in our room, one of the front desk staff was unfriendly.
Stayed 2 nights in Oct 2024

2/10 Terrible

Maduabuchi

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Big tv, soft bed and well worth the $60 a night I paid
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Chimaobi

Liked: Staff & service, property conditions & facilities
The room checked was oozing out cigarette odor
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 1 night in Sep 2024

8/10 Good

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very goods value
Stayed 2 nights in Oct 2024

4/10 Poor

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are dated - lamp bases and bathroom accessories were rusted. The air unit had a very loud cycle then would get quiet - woke me up all night long. Every corner on the room was dirty. There was something smeared on the wall right in the entry - I did take a rag and clean it. Walls are thin - you can hear everything. The exterior door had a key swipe but the door never locked (did not feel safe as it is right beside a stairwell). We were charged $279/night (TTU family weekend) so it really left me feeling cheated because the quality definitely did not fit the cost.
Stayed 2 nights in Sep 2024

8/10 Good

Ami

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room smelled like dirty clothes. But beds were decent, room was clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

lanette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find convenient to where i needed to be
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Liked: Amenities
Last year , the property had a shuttle to the game but didn’t run it this year.
Stayed 1 night in Sep 2024

10/10 Excellent

Clayton

Stayed 1 night in May 2024

10/10 Excellent

Ariadne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

MOHAMMAD MAHBUBUL

Stayed 3 nights in Aug 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful at checking us in and giving us a specific location we requested at checkin.
Stayed 1 night in Sep 2024

8/10 Good

Nita

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly upon our arrival. Very quiet.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Business traveler
Liked: Staff & service
Disliked: Cleanliness
They gave me a room that had a kitchenette. I stepped on debris in the floor. When I woke up the next morning, there was a cockroach on the wall next to the bed.
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very accommodating with the late check in. Once we arrived in the room it was very humid. Turned the AC down but it didn’t do anything about the humidity in the room. Sheets, pillows, furniture and walls felt wet. Woke up with clothes soaking wet, wet hair and suitcases felt wet.
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the included breakfast and the staff is very nice. Rooms are clean and parking is easy.
Stayed 2 nights in Aug 2024

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the location is convenient and close to TTU
Stayed 1 night in Aug 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good room for the price.
Stayed 1 night in Jun 2024

4/10 Poor

Rodger

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property with considerable decline in the property facilities.
Stayed 1 night in Aug 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024