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Quality Inn & Suites

2.5 star property
Hotel in Lubbock with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Lobby
Lobby
Indoor pool
Desk, iron/ironing board, WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
The price is SAR 204
SAR 235 total
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

Similar properties

Pool

Quality Suites

Pool
Breakfast included
Parking included
Free WiFi
8.2 out of 10, Very Good, (870)
The price is SAR 213
SAR 245 total
includes taxes & fees
26 Dec - 27 Dec
Quality Suites

About the neighborhood

Map
5828 I 27 S, Lubbock, TX, 79404

What's nearby

  • Buddy Holly Center - 4 min drive
  • Texas Tech University - 6 min drive
  • United Supermarkets Arena - 8 min drive
  • Covenant Lakeside Hospital - 8 min drive
  • University Medical Center - 9 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Dairy Queen - ‬4 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪China Star Asian Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

Hotel near Texas Tech University
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Quality Inn & Suites. For some rest and relaxation, visit the spa tub. In-room WiFi (surcharge) and a business center are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Smoke-free premises, coffee/tea in the lobby, and an elevator
  • A vending machine, a front-desk safe, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms boast comforts such as air conditioning, as well as perks like free internet and free weekday newspapers.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9), Free wired Internet
  • Available in some public areas: WiFi (USD 9), Free wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5 AM. After-hours check-in is not available.

What time is check-out at Quality Inn & Suites?

Check-out is at noon.

Where is Quality Inn & Suites located?

Located in the heart of Lubbock, this hotel is within 3 mi (5 km) of Clapp Park, Hub City Unleashed Dog Park, and Spectrum & OMNI Theater. Buddy Holly Statue and West Texas Walk of Fame and Blue Light Live are also within 3 mi (5 km).

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 946 reviews" "
Rating 8 - Good. 268 out of 946 reviews" "
Rating 6 - Okay. 159 out of 946 reviews" "
Rating 4 - Poor. 99 out of 946 reviews" "
Rating 2 - Terrible. 91 out of 946 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Stayed 2 nights in Nov 2024

8/10 Good

Pedro

Traveled with family
Good experience
Stayed 1 night in Nov 2024

2/10 Terrible

Lloyd

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff was friendly ,however front desk clerk was very unprofessional and unwilling to help in anyway with a like it or leave attitude , unable to make change for the onsite washer and dryer facilities, etc....upon check out and in order to refund my mandatory 100 dollar cash deposit for incidentals desk clerk,laundry staff and housekeeper (which spoke not a lick of English language) rushed to inspect my room making me feel as though I was some sort of low life thug. I won't be staying at this run down property anymore . My door barely locked , the smoke detector was removed and missing,the phone didn't work properly, the carpet is heavily soiled as is the couch not to mention having 2 different color cushions obviously mismatched , water in shower barely got hot , the desk in the room was soiled then just painted over to cover up what should have been cleaned up . This place used to be a decent hotel I've stayed here in the past and didn't have any complaints but it's not good anymore.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Amenities
ty
Stayed 2 nights in Nov 2024

8/10 Good

Gilbert

Stayed 1 night in Oct 2024

2/10 Terrible

Lisa

Traveled with group
Disliked: Staff & service, property conditions & facilities
Place is really run down. Juice machine was broken for breakfast. They threw away our yeti. Asked for extra towels and they said they were out. Screaming kids in hallway.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Liked: Staff & service
Ok for the price
Stayed 1 night in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Parking, Quiet area especially for the Texas Tech & Baylor homecoming game being in town.
Stayed 4 nights in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness
Clean, good breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Sudhakaran

Traveled with family and small children
Room service is good and breakfast is awesome
Stayed 1 night in Oct 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Dirty! Don't stay here! One washcloth was provided and it looked like an old cleaning towel. We were told we could not have more towels (only 2 were provided). We had family staying in the area and had to borrow towels from them. The carpet was dirty and wasn't even vacuumed. Sheets had stains and holes. We tried to find a different hotel but it was family weekend at TTU and everything was booked.
Stayed 2 nights in Sep 2024

4/10 Poor

Jesus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were probably the worst. Our shower had hair from the previous people and the towels were not very clean. I used the restroom closer to the lobby and the toilet had a ring from someone that possibly threw up and hadn’t been cleaned for days.
Stayed 1 night in Sep 2024

2/10 Terrible

Alfredo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Absolutely horrible! Check in was fine front desk was fine. The room had dog hair all over the couch. Pulled the bedding back and pee stains all over the comforter, bugs all in the corner of room looks like it was never swept vacuumed, the remote had no back was taped up the phone was unplugged scotch tape all over the walls. Looked like blood splatters on the wall.called the front desk asked if they could come change the bedding was told no that it’s 11pm and no one could help.. she came n brought sheets that’s it. Found what looked like bed bug shells and a dead one. We left I was not going to let my kids stay. I wasn’t offered another room ether. Definitely want all or some of my money back since. I was unable to sleep in the room
Pee stained
Bugs in the corner
No back on the remote
Stayed 1 night in Sep 2024

2/10 Terrible

José Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay chinches en ese hotel
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Ashleigh

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room itself was fine for a short stay. Some damage to the walls but good AC. The very thin walls made me happy I packed ear plugs. Breakfast had delayed oversight and I had to wait 40 minutes for the coffee to be refilled and it tasted watered down with little caffeine. Pool and hot tub not working. Maintenance was loudly hammering something in the restroom next to mine which limited how relaxing my bath was.
Stayed 2 nights in Aug 2024

6/10 Okay

Rod

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Irma

Stayed 1 night in Aug 2024

2/10 Terrible

Micheal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Norma

Traveled with partner
Liked: Cleanliness
The hotel is in an excellent location where one can get anywhere in the city fairly quickly. The decor is nice and reasonably up to date. Unfortunately, the ice machine that is located right around the corner from the elevator was leaking enough that the staff could not keep the floor dry. The fall hazard should have been a maintenance priority.
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Got to the hotel around 9pm after a 5hr drive when I approached the front counter nobody was available until I yelled out “is anybody here” a young lady approached from the back (not sure what she was doing “sleeping “ ) got checked in rooms lobby area floors were dirty thought what is the room going to look like. Room was clean and comfortable would stay there again overall good value
Stayed 2 nights in Aug 2024

4/10 Poor

Colby

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only problems were that the hotel cards could demagnetize, the dirty shower head, and the door for my bathroom scraping the floor and could not open all the way.
Stayed 3 nights in Aug 2024

8/10 Good

Russell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024