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Mercure Lourdes Imperial

4.0 star property
Riverfront hotel with 2 restaurants and a 24-hour front desk

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Photo gallery for Mercure Lourdes Imperial

Standard Double Room, 1 Double Bed | View from property
Premium bedding, minibar, in-room safe, desk
Property amenity
Exterior
Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
The current price is SAR 429
SAR 500 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Privilege, Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, 3 Twin Beds

Premium bedding, minibar, in-room safe, desk

Triple Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Sofa bed
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed

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The price is SAR 384
SAR 451 total
includes taxes & fees
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About the neighborhood

Map
3 Avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100

What's nearby

  • Basilica of St. Pius X - 6 min walk
  • House of Sainte Bernadette - 7 min walk
  • Basilica of the Immaculate Conception - 8 min walk
  • Basilica of Our Lady of the Rosary - 8 min walk
  • Massabielle Grotto - 9 min walk

Getting around

  • Lourdes Station - 15 min walk
  • Pau (PUF-Pau - Pyrenees) - 56 min drive

Restaurants

  • ‪Café au Roi Albert - ‬1 min walk
  • ‪Casa Italia - ‬5 min walk
  • ‪Café Royal - ‬4 min walk
  • ‪Café des Brancardiers - ‬2 min walk
  • ‪Café Saint Honoré - ‬4 min walk

About this property

Mercure Lourdes Imperial

Upscale hotel near Basilica of the Immaculate Conception
Located close to Basilica of Our Lady of the Rosary and Massabielle Grotto, Mercure Lourdes Imperial provides a terrace, shopping on site, and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, kids' meals, and international cuisine. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • Local cuisine breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An elevator, tour/ticket assistance, and multilingual staff
  • A gift shop, a TV in the lobby, and free newspapers
Room features
All 88 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 37-inch flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and heating

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10 AM: EUR 15.00 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Le Perchoir

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (700 square feet)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 15 and February 1.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 15.00 per person
  • Self parking fee: EUR 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Lourdes Mercure
Lourdes Mercure Imperial
Mercure Imperial
Mercure Imperial Hotel
Mercure Imperial Hotel Lourdes
Mercure Imperial Lourdes
Mercure Lourdes
Mercure Lourdes Imperial
Accor Lourdes Imperial
Mercure Lourdes Imperial Hotel Lourdes
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Lourdes
Mercure Lourdes Imperial Hotel Lourdes

Frequently asked questions

Is Mercure Lourdes Imperial pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Mercure Lourdes Imperial?

Self parking is available for EUR 15.00 per day.

What time is check-in at Mercure Lourdes Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Lourdes Imperial?

Check-out is at noon.

Where is Mercure Lourdes Imperial located?

Located in the heart of Lourdes, this hotel is within a 10-minute walk of Lourdes Wax Museum, Basilica of the Immaculate Conception, and Basilica of Our Lady of the Rosary. Massabielle Grotto and Porte St-Joseph are also within 10 minutes. Lourdes Station is 15 minutes by foot.

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Mercure Lourdes Imperial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 62 out of 183 reviews
Rating 8 - Good. 71 out of 183 reviews
Rating 6 - Okay. 29 out of 183 reviews
Rating 4 - Poor. 12 out of 183 reviews
Rating 2 - Terrible. 9 out of 183 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Staff was very friendly, especially the waitress! Enjoyed our stay . Will go again and again.
Stayed 3 nights in Sep 2022

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
I felt at home and the staff very courteous and helpful. I have nothing bad to say regarding this hotel. Excellent service
Stayed 5 nights in Oct 2023

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Like - Front Desk staff, Sebastian greeted and showed welcoming hospitality although the checkin was passed midnight.
Stayed 2 nights in Jun 2023

8/10 Good

HYO GEUN

Liked: Cleanliness, staff & service, amenities
It was very difficult to find the hotel with Google map since there is one way and Google map do not showed one way and I drive there three times to find the gate of Hotel. Finally I called to hotel and found the parking spot near from the Hotel. It was 2 minute walk and move my luggauge for check in. Need to call them before arriving the Hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel facilities are in disrepair. It is old but not well maintained.
Stayed 2 nights in Jun 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Zufrieden
Stayed 3 nights in Oct 2024

2/10 Terrible

Riccardo

Pessimo hotel
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Liked: Staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Luciana B

Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Nada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

JOSE LUIS

Todo muy bien le falta un poco de mantenimiento en el comedor aparte de eso muy bien el hotel
Stayed 1 night in Sep 2023

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel per visitare Lourdes e soprattutto recarsi al santuario ( in meno di 10 min a piedi). Fermata dell’autobus L5(la linea che porta al centro della città) proprio di fronte all’ingresso dell’hotel. Navetta per l’aeroporto a pochi metri di distanza e quindi servitissimo. L’hotel mette a disposizione gratuitamente alcune carrozzine per i suoi clienti. Personale molto disponibile. Avrei dato 5 stelle se non fosse per il fatto che l’hotel non è nuovissimo e soprattutto la moquette è ovunque.. altro neo: la cena della mezza pensione (alla carta probabilmente è diverso..) ha un menù un po’ ripetitivo e comunque molto differente dalle nostre abitudini…( per la verità non è che fuori si mangi molto meglio…). Per il resto qualità prezzo ottimi!
Stayed 3 nights in Sep 2023

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bruyant...
Hotel bien tenu mais très bruyant
Stayed 1 night in Sep 2023

4/10 Poor

HERLAUD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour un 4 etoiles, cr n'est pas xe a quoi on s'attendait
Stayed 1 night in Aug 2023

8/10 Good

A.J.T.

Stayed 1 night in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

CYRO AUGUSTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto minúsculo, não tem como circular ao redor da cama, pedimos a troca q nos foi negada. Café da manhã desorganizado, trocamos de hotel.
Stayed 1 night in Jun 2023

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación cerca del santuario. Pero difícil de llegar por los cambios de sentido de las calles de Lourdes
Stayed 1 night in May 2023

10/10 Excellent

Lydie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ravis de notre séjour au Mercure Impérial Lourdes
Super hôtel calme.. situation idéale proche du Sanctuaire .. vue sur le Gave. Établissement très propre.. personnel très sympathique et professionnel..le petit déjeuner est copieux ..chambre agréable..le parking est un réel plus ..nous y reviendrons c’est sur
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Stayed 8 nights in Apr 2023

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

David

Stayed 1 night in May 2022