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Hotel Stella

3.0 star property
Hotel with a 24-hour front desk, a short walk to Basilica of Our Lady of the Rosary

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Stella

Exterior
Reception
Double Room | In-room safe, desk, free WiFi, bed sheets
Lobby
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
Desk
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Quadruple Room

In-room safe, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Satellite channels
Desk
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Free toiletries, hair dryer, towels

Single Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Desk
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
9 rue Massabielle, Lourdes, Hautes-Pyrenees, 65103

What's nearby

  • Basilica of St. Pius X - 5 min walk - 0.5 km
  • Basilica of the Immaculate Conception - 6 min walk - 0.6 km
  • Basilica of Our Lady of the Rosary - 7 min walk - 0.6 km
  • Massabielle Grotto - 8 min walk - 0.7 km
  • House of Sainte Bernadette - 9 min walk - 0.8 km

Getting around

  • Lourdes Station - 18 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 14 min drive

Restaurants

  • ‪Café au Roi Albert - ‬3 min walk
  • ‪Casa Italia - ‬7 min walk
  • ‪Café Royal - ‬3 min walk
  • ‪Café des Brancardiers - ‬3 min walk
  • ‪Café Saint Honoré - ‬3 min walk

About this property

Hotel Stella

Hotel near Basilica of Our Lady of the Rosary
Massabielle Grotto is located near Hotel Stella, which provides a terrace, a garden, and a library. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), an area shuttle, and a banquet hall
  • Free newspapers, a front-desk safe, and a gift shop
  • Multilingual staff, a TV in the lobby, and an elevator
Room features
All 186 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, French, German, Irish, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends: EUR 9 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (538 square feet)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Stella Lourdes
Stella Lourdes
Hotel Stella Hotel
Hotel Stella Lourdes
Hotel Stella Hotel Lourdes

Frequently asked questions

Is Hotel Stella pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Hotel Stella?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Stella?

Check-out is at 11:00 AM.

Where is Hotel Stella located?

Located in the heart of Lourdes, this hotel is within a 10-minute walk of Porte St-Joseph, Basilica of Our Lady of the Rosary, and Massabielle Grotto. Lourdes Wax Museum and Basilica of St. Pius X are also within 5 minutes. Lourdes Station is 18 minutes by foot.

Hotel Stella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 175 reviews" "
Rating 8 - Good. 85 out of 175 reviews" "
Rating 6 - Okay. 20 out of 175 reviews" "
Rating 4 - Poor. 1 out of 175 reviews" "
Rating 2 - Terrible. 2 out of 175 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

JULES, warner robins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit noisy, kids leaving in the opposite building beeing late every nights.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Nympha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lila front desk clerk was exceptional. Very nice lady with good attitude towards customers. She helped us from wheelchair to lift / map of Sanctuary Lourdes and taxis.
Stayed 1 night in Jun 2023

10/10 Excellent

Namasivayam

Stayed 1 night in Jun 2023

8/10 Good

Como

Stayed 3 nights in Aug 2022

8/10 Good

Ruvee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean, staff are friendly, very near to the Basilica. Highly recommended to family. The only thing i can suggest that a sink should be installed inside the toilet area.
Stayed 3 nights in Jun 2022

8/10 Good

Sheilou Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Nancy

Stayed 2 nights in Feb 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Friendly service, lovely people. Though they had a parking garage they advised me to park in a free zone, since I would have had to pay to park in their garage. Very customer oriented, would definitely stop over again. Also located in the heart of the town. Would have explored a bit more, but didn't have the time.
Stayed 1 night in Aug 2021

10/10 Excellent

Joshua Blu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

RL, Los Angeles, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the grotto. and breakfast is good, typical for this type of hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Albert, Hacienda Heights, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the clean room. The breakfast area wasn’t that clean. Also bathrooms were missing some amenities. Staff was very friendly and helpful.
Stayed 1 night in Sep 2019

8/10 Good

Cfb9332

Traveled with family
Overall a good experience if your man purpose is a place to rest and sleep during your pilgrimage. The air conditioning is good. Staff are friendly and helpful. Bed comfortable. Bring your own toiletries. Just hand soap provided. Breakfast adequate but tiring after the second day.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
It was very convenient for the Sanctuary and St Frai, and has a nice outdoor bar/ sitting area. Reception and bar staff are friendly and helpful. However, I thought food was very poor, with unappetising and overcooked veg most days, and chaotic, but cheerful, service. Rooms could do with soundproofing.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very courteous and friendly. The room is clean and spacious enough for two people. The location is excellent and convenient to everything. The breakfast has a good selection of food and there are many restaurants in the neighborhood to choose from. I highly recommend this hotel to everybody.
Stayed 2 nights in May 2019

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable room but no heater
The hotel is located very close to the Lourdes Sanctuaire which is wonderful for pilgrims. The room amenities were comfortable except that there is no heater in the room and it got uncomfortably cold at some parts of the night in Spring. Continental breakfast was generous.
Stayed 2 nights in May 2019

6/10 Okay

Oliver

Liked: Staff & service
It's not Paradise.
We love going to Lourdes every two years, so we decided to stay at the hotel Stella. Staff was great very helpful. Breakfast left a lot to desire, nothing special just bare minimum. Room was okay, bathrooms was newly renovated. However the night before we left we had noisy neighbours till about 1a.m. Tuesday morning early came the garbage trucks. We might as well have gone out and help them. We will not be staying here again.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Maria Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable
Room was small but comfortable, breakfast is good. Great location
Stayed 1 night in Oct 2018

10/10 Excellent

Rick, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and great location. Very nice breakfast was included. Highly recommended.
Stayed 2 nights in Oct 2018

8/10 Good

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities
It's up a very steep hill from the riverside but there is a special public lift round the other side to take you down to the sort of main street level (back street) that means you don't have to use that steep hill to access the hotel, and it's perfect for going down to the amazing Sanctuary of the Basilica of the Immaculate Conception, the grotto of the apparitions etc, where there are nightly torchlit processions etc. The staff are very helpful and pleasant. The rooms are spartan and religious, as this is a strongly Catholic pilgrimage site, as everyone knows. Breakfast buffet is not bad, although it's machine coffee etc. We had a particular problem, nothing to do with the hotel, which if we had stayed anywhere else, we would have been in a bad situation, but this hotel had the resources and the goodwill to help us out, for which I am eternally grateful.
Stayed 3 nights in Oct 2018