10/10 Excellent
Cielito
9 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at Hotel Paradis due to our train schedule. The receptionist welcomed us with a warm smile; their names were Roger, Hanin, and Paula. After an exhausting eight-hour trip from Barcelona, Spain, we were starving. To our dismay, all the nearby restaurants were closed. I asked Mr. Hanin if the hotel bar had any food, and in a kind gesture, he brought us a complimentary bowl of biscuits. We really appreciated his kindness and assistance.
I noticed a few interesting features in the room. There was a small sink for children, the toilet required pulling up on the flush handle, and the sink drain had a dial to block and release water. The bed was very comfortable, and the room was quiet and clean. The shower and toilet rooms were also separate, which added convenience.
The night before we checked out, I asked Mr. Hanin to reserve a taxi for us. He kindly called me in the morning to let us know that he arranged for the breakfast buffet to open early at 6:30 AM just for us. I highly recommend Hotel Paradis if you’re planning a visit to Lourdes.
Thank you again for your kindness, Hotel Paradis! We look forward to seeing you again.
Cielito
Stayed 1 night in Nov 2024