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Hôtel de la Vallée

3.0 star property
Hotel with a restaurant, near Massabielle Grotto

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel de la Vallée

Front of property - evening/night
Premium Double Room | Desk, soundproofing, iron/ironing board, bed sheets
Lobby lounge
Bar (on property)
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Laundry
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | Desk, soundproofing, iron/ironing board, bed sheets

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, soundproofing, iron/ironing board, bed sheets

Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, soundproofing, iron/ironing board, bed sheets

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Desk, soundproofing, iron/ironing board, bed sheets

Premium Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Hair dryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, soundproofing, iron/ironing board, bed sheets

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
28 rue des Pyrenees, Lourdes, Hautes-Pyrenees, 65100

What's nearby

  • House of Sainte Bernadette - 8 min walk - 0.7 km
  • Basilica of St. Pius X - 11 min walk - 1.0 km
  • Basilica of the Immaculate Conception - 12 min walk - 1.1 km
  • Basilica of Our Lady of the Rosary - 13 min walk - 1.1 km
  • Massabielle Grotto - 14 min walk - 1.3 km

Getting around

  • Lourdes Station - 14 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 22 min drive

Restaurants

  • ‪Café au Roi Albert - ‬6 min walk
  • ‪Les 100 Culottes - ‬3 min walk
  • ‪Cafe Jeanne d'Arc - ‬6 min walk
  • ‪Restaurant Pizzeria Amalfi - ‬3 min walk
  • ‪Da Marco - ‬3 min walk

About this property

Hôtel de la Vallée

Hotel near Basilica of Our Lady of the Rosary
Located close to Massabielle Grotto, Hôtel de la Vallée provides a library, laundry facilities, and a bar. Free WiFi in public areas is available to all guests, along with conference space and a restaurant.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Tour/ticket assistance, concierge services, and a computer station
Room features
All guestrooms at Hôtel de la Vallée offer comforts such as air conditioning, as well as amenities like safes and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 22-inch LCD TVs with premium channels
  • Daily housekeeping and desks

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (EUR 8.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 6.00-9.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (258 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • 3 stairs to reach property
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 22-inch LCD TV
  • Premium channels
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe (surcharge)
  • Soundproofing

Policies

Check-in

Check-in start time: 5:30 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.

Renovations and closures

The property is closed between December 14 and April 2.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6.00 to 9.00 per person
  • Covered self parking fee: EUR 8.00 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3.00 per night
  • Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel De La Vallee Lourdes
de la Vallée
Hôtel de la Vallée
Hôtel Vallée Lourdes
Vallée Lourdes
Hôtel de la Vallée Hotel
Hôtel de la Vallée Lourdes
Hôtel de la Vallée Hotel Lourdes

Frequently asked questions

Is Hôtel de la Vallée pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel de la Vallée?

Self parking is available for EUR 8.00 per night.

What time is check-in at Hôtel de la Vallée?

Check-in start time: 5:30 PM; Check-in end time: 11 PM.

What time is check-out at Hôtel de la Vallée?

Check-out is at 11 AM.

Where is Hôtel de la Vallée located?

Located in the heart of Lourdes, this hotel is within a 15-minute walk of Lourdes Covered Market, Basilica of Our Lady of the Rosary, and Massabielle Grotto. Château Fort de Lourdes and Château Fort Pyrenean Museum are also within 5 minutes. Lourdes Station is 14 minutes by foot.

Hôtel de la Vallée Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 162 reviews" "
Rating 8 - Good. 59 out of 162 reviews" "
Rating 6 - Okay. 12 out of 162 reviews" "
Rating 4 - Poor. 2 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice haven from the crowds
Staff was very helpful. Meals were wonderful. Recommend dinner at the hotel. So relaxing and cozy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Rudolph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very friendly owners and staff. We had breakfast as dinner at the hotel on different days and it was very good. Room was good. Separate bathroom and toilet, which was very convenient.

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. It’s an easy walk to the Lourdes candlelight procession and churches. Make sure to take the elevator instead of walking the entire way! (Ask front desk to find out where it is :) ). Actual coffee cups in the rooms and fantastic bamboo toothbrushes! Breakfast was good and staff extremely accommodating and helpful. HIGHLY RECOMMEND
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Central, and not far from the Grotto, quiet area.
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay!
Hotel is easy to get to and close to the local restaurants. Pizza nearby was amazing!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating for our late 9:30pm check in and a very cheerful Thierry greeted us upon arrival. Their buffet breakfast was fantastic, their swiss cheese and ham on croissant was incredible. Lots of other choices, coffee was so good, i probably drank a whole carafe of it. Xavier was very happy to serve us early breakfast as we need to go out early for our trip to Toulouse and Barcelona. Can not say enough of this hotel. Great choice for us. Highly recommended.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay. Room basic, but very clean and comfortable. Would recommend and would stay here again.
Stayed 4 nights in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having stayed there before we were happy to return and whilst a little basic met all our needs. Well positioned and realistically priced . Excellent breakfast available.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Andrea, Ottawa, Canada

Liked: Staff & service
Close to the Grotto, parking inside. Breakfast is fine and price is reasonable
Stayed 1 night in Jul 2018

10/10 Excellent

Sylvie, Buckingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming hotel near Sanctuary, train station and t
all within reach and the air conditionain was a bonus in this canicule
Stayed 2 nights in Jul 2018

10/10 Excellent

Daisy, Wembley

Liked: Cleanliness, staff & service, room comfort
Very helpful and good listener.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Very friendly staff. Decent location - walk-able to the grotto. I wish I would have stayed more than one night.
Stayed 1 night in Oct 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our short stay
A friendly smaller hotel that has everything you need for a good value stay in Lourdes. Just a 10-15 minute walk from The Sanctuary yet in a quiet area of town. We also took a pleasant 20 minute stroll to the Funiculaire du Pic du Jer though there is also a bus stop near the hotel.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conveniently located for our trip. We also took advantage of the dinner special which ended up being a pleasant surprise. The food and wine was very good.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, comfortable, clean and friendly
A very comfortable and quiet room. Very friendly staff. Close to the centre of Lourdes.
Stayed 1 night in Jul 2017

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean with a Great Staff
The hotel was clean and the staff was very accommodating. This is a family run hotel and brothers Thierry and Xavier were very helpful in giving directions and advising us on the best way to get around town. The night manager Kamel who also very nice and accommodating. The hotel is about a 15 walk to the Lourdes Santuaries and Grotto but also only a 5 minutes walk to the center of town. I would recommend this property if you're visiting Lourdes.
Stayed 2 nights in Jul 2017

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Lourdes
Good hotel clouse to the action in Lourdes. Great secure parking on-site for our Harley, friendly staff and good prices.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great position
great spot to stay in Lourdes. out of the hussle & bustle but close enough to walk to all with great restaurants nearby.
Stayed 2 nights in Jun 2017

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europe 2017
The place was very clean, the attendant was very hel[ful giving directions.

10/10 Excellent

Liezl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights and we loved our stay! The room is spacious and staff were real helpful and nice. The hotel is about a 10 minute walk to the Grotto and a few minutes walk to restaurants. Lourdes is a small town so can practically walk to anywhere from the hotel.

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super visit
The Reception was welcoming. We arrived on a Monday with most eateries closed, especially since it is not yet the high season. We were given a map of the local area and a couple of restaurants close by were recommended to us. The one we chose was excellent. ROOM: The room was sufficiently large with a shower room and a separate toilet. Everything was very clean. The room has an airconditionner but since the window could be opened we did not need the A/C. The bed is comfortable and the extra pillows were appreciated. Only comment on the room would be that the cleaning staff should be better trained to make the bed professionally - pulling the duvet cover haphazardly over the pillows does not give the impression of a 3** property. Having said that, one girl did do a better job of making the bed than the other. DINING Unfortunately they do not seem to have a proper restaurant setup. We found the menu offering of an omlette for dinner too simplistic. We would have liked to eat in as I fell and suffered a bad ankle sprain but were forced to look elsewhere for better choice. Hopefully this is just a temporary issue. ACCESS TO THE GROTTO Situated on an incline it was easier going to the Grotto than returning, so finding out that there is an elevator nearby to avoid the walk uphill after my fall was a relief. It is an easy walk to the Grotto for anyone who can walk without help. BOTTOM LINE : It was an enjoyable stay and would return.

6/10 Okay

Edward F

Disliked: Staff & service
No, not this one.
Ordinary, at best, and lacking good service.