Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive
Restaurants
Eureka! Ontario - 4 min drive
Starbucks - 2 min drive
Panda Express - 1 min walk
Benihana - 3 min drive
Baker's Drive-Thru - 2 min drive
About this property
SureStay Hotel by Best Western Ontario Airport
Hotel near Ontario Mills Shopping Mall
Take advantage of free continental breakfast, dry cleaning/laundry services, and a business center at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
An outdoor pool
Free self parking
Express check-out, a water dispenser, and smoke-free premises
A TV in the lobby, a front-desk safe, and an elevator
Guest reviews give top marks for the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
Free infant beds and free extra beds
Bathrooms with tubs or showers and free toiletries
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Snack bar/deli
Things to do
Outdoor pool
TV in common areas
Family friendly
Free rollaway/extra bed
In-room crib
In-room microwave
In-room refrigerator
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Safe at front desk
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar near toilet
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Free rollaway/extra bed
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch smart TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Free daily newspapers
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario
Frequently asked questions
Does SureStay Hotel by Best Western Ontario Airport have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.
Is SureStay Hotel by Best Western Ontario Airport pet-friendly?
No, pets are not allowed at this property.
How much is parking at SureStay Hotel by Best Western Ontario Airport?
Self parking is free at this property.
What time is check-in at SureStay Hotel by Best Western Ontario Airport?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at SureStay Hotel by Best Western Ontario Airport?
Check-out is at 11 AM.
Where is SureStay Hotel by Best Western Ontario Airport located?
Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Ontario Convention Center, and Topgolf. Cucamonga-Guasti Regional Park and Ontario Mills Shopping Mall are also within 3 mi (5 km).
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SureStay Hotel by Best Western Ontario Airport Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel was very comfortable and staff was very pleasant and friendly
Ruslana
Stayed 1 night in Jan 2025
4/10 Poor
Kristen
21 March 2025
Disliked: Property conditions & facilities
This hotel is trying, but it's struggling. Seems like a hotel flip, and its old life is still showing including some interesting guests. Rooms were okay, but my family didn't feel super safe here.
Clean, super friendly staff. Was difficult to figure out the TV with no guide for channels, but not there for TV anyway. Loved the pillows! Would stay here again.
A return visit to this property, but this time with my brother as part of a family occasion. The two rooms were, as requested, adjacent. Unfortunately they were not on the ground floor as requested. This caused logistical issues/inconvenience. But otherwise the stay was pleasant and the accommodations comfortable.
We had a last minute reservation after our flight was diverted to Ontario Ca, and the night manager Michael was so helpful and friendly. Although it’s a slightly older facility, the staff is dedicated to making the customers comfortable. It was spotless, pleasant, and every staff member we met was really great.
Todd C
Stayed 1 night in Dec 2024
6/10 Okay
Melissa
17 February 2025
Liked: Property conditions & facilities
Disliked: Staff & service
My daughter and I are regular attendees at this location. I am highly aware of the 11am checkout time. It’s 11:06 and I am just about to head out the door to bring my key to the lobby when I get a call from the front desk. The lady who spoke to me was very rude. Her tone on the phone was very unprofessional and I come to this location very often and will not tolerate any disrespect. I will take my money elsewhere.
Have stayed here several times. The location is good for anyone visiting in the area, from Ontario to Rancho Cucamonga to Upland to Claremont to La Verne.
Good freeway access, close to Ontario Airport, and plenty of shopping) eating options nearby.
Service always friendly, rooms large and comfortable, nice shower/bath and clean. Overall, good for business or personal travel.
The guy at the front desk when we checked in was friendly and courteous. The room we got was nothing special. The fan in the bathroom didn't work. We thought the room was clean until we got a better look. There was a pair of socks rolled up on the side of the bed, not ours. The pillows had red stains. Looked like lipstick and who knows what else. So, obviously the room wasn't properly cleaned before renting it out. They have a "continental" breakfast. Not great, that's all I'll say about that. For these reasons, I would not recommend staying at this hotel, there are others nearby that you could try.