2/10 Terrible
MARIA
16 March 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
I had a very disappointing experience with this property. The information in the listing was extremely inaccurate, which significantly impacted my stay.
1. The primary reason I rented this place was its advertised proximity to Cedars-Sinai (walking distance). In reality, the property was 5-6 miles away, making it impossible to walk. This was a complete misrepresentation and felt like a scam.
2. When I reached out to VRBO about the false listing, they only facilitated a brief call with the host but did not take any meaningful action.
3. During my stay, there was a water leak that caused flooding in the apartment, adding to the frustration.
4. I was also unable to access the gym as advertised and had to contact the host to resolve this issue.
Ultimately, I had to rent a car due to the misrepresented location, which was an additional unexpected expense. While the host was responsive and offered a small discount, that doesn’t change the fact that the listing was misleading and dishonest.
I will not stay here again and urge VRBO to take action against false and misleading listings to protect future travelers.
MARIA
Stayed 14 nights in Mar 2025