2/10 Terrible
Keith
Business traveler
4 February 2025
Disliked: Staff & service
These jerks, cancelled my reservation because I didn't answer my phone while I was driving to the hotel. I arrived in their parking lot at 8:10 pm, they have some ridiculous policy that they call you at 8 pm and if you don't answer they cancel. Keep in mind d that I called them at 4 pm that day and confirmed my stay there and got directions. They also bill your stay before you've even arrived. It was a very busy weekend with the Grand National Roadster Show in town rooms were at a premium, i was told by two other guys they had pulled the same stunt, what theyre doing is cancelling a reserved room at a lowr rate and selling it for a higher price to someone who is deserate for a room. They're on Expedia and I'm going to let Expedia know what they're doing they shouldn't even be on Expedia with their corrupt business practices. The woman on the front desk couldn't have been more rude, or un- caring that I was left at 8 pm without a place to stay. I luckily got a room at motel 6 and the desk clerk told me that Red Roof Inn is notorious for stranding people so that can sell the rooms at a higher rate. I'm not sure why Expedia even would list such a horrible company on their site. Boycott these jerks.
Keith
Stayed 2 nights in Jan 2025