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"Excellent customer service. High quality breakfast buffet . "

"Beautiful place. The pool is always open, has a Tiki Bar at the beach and a very convenient dock to go on tours, A/C works very good. Staff very helpful and kind. Breakfast was delicious. "

"My husband and I stayed in Villa #4 at Bocas del Mar Hotel and thoroughly enjoyed our stay. The room was beautiful. Newly updated and a great view of the bay and the gardens. The restaurant staff are top notch. I can't say enough about the service. The front desk staff, again, just amazing. Customer Service at this resort goes above and beyond. The breakfast was fantastic and the dinners - both the food and the views - were spectacular. Tours were available and pick up is right at the resort's dock. "

"Staff was quick to answer our questions and support requests"

"Extremely kind staff, willing to assist with anything. Security at the front doors 24/7. Very clean rooms."

"Excellent service and room. The included breakfast is awesome!"

"Great place to stay."

"Great customer service"

"this was my first stay at cervantes and was a positive experience. I chose it for the low cost. The rooms were clean and mostly in good condition. However the AC in first room didn't work and they immediately upgraded me to a larger room and I had no problem. Note that the hotel is on the second floor and there is no elevator."