Close to Kensington Gardens and Kensington Palace, Whiteleaf Hotel provides car rentals on site, a restaurant, and more. Stay connected with free in-room WiFi.
Additional perks include:
Express check-in, a 24-hour front desk, and concierge services
Coffee/tea in the lobby, tour/ticket assistance, and multilingual staff
Luggage storage and smoke-free premises
Room features
All guestrooms are individually furnished, and have amenities such as free WiFi.
Other conveniences in all rooms include:
Bathrooms with showers and hair dryers
Coffee/tea makers, limited housekeeping, and phones
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
1 restaurant
Coffee/tea in common area(s)
Guest services
24-hour front desk
Concierge services
Housekeeping (limited)
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
This property does not have elevators
More
Smoke-free property
Room amenities
Bathroom
Bathroom (partially open)
Hair dryer
Shower
Towels
Entertainment
TV
Food and drink
Coffee/tea maker
More
Individually furnished
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Hotel Whiteleaf
Whiteleaf Hotel
Whiteleaf Hotel London
Whiteleaf London
Whiteleaf Hotel London, England
Whiteleaf
Whiteleaf Hotel London England
Whiteleaf Hotel Hotel
Whiteleaf Hotel London
Whiteleaf Hotel Hotel London
Frequently asked questions
Is Whiteleaf Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Whiteleaf Hotel?
This property doesn't offer parking.
What time is check-in at Whiteleaf Hotel?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Whiteleaf Hotel?
Check-out is at 11 AM.
Where is Whiteleaf Hotel located?
Located in London City Centre, this hotel is within a 5-minute walk of Queensway and Kensington Gardens. Hyde Park and Kensington Palace are also within 15 minutes. Bayswater Underground Station and Queensway Underground Station are within a 5-minute walk.
Whiteleaf Hotel Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
On arrival at the whiteleaf hotel we found it to be closed down and looking like a building site. The telephone number is invalid and hotels.com were no help at all. We had nowhere to stay and had to find a last minute hotel. We are still trying to get our money back and absolutely disgusted with the lack of customer service aftercare.
The only good think about this hotel was location, close to tube station, shops and restaurants. With walking distance to Kensington Palace.
Rooms were below standards, Room and bathroom were dirty and all you could smell was bleach. In the fridge were damp and juice which must have been there for weeks!
Hotel is advertised with breakfast served, when we arrived it turned out that they do not serve breakfast since 6 months! That was the only reason why we picked this hotel. Overall very disappointing stay for the price we have payed. I do not recommend
if you looking for budget stay.. thats the place bt if you lookin for comfort..look for other hotel,overall cleanliness was ok..room was small with ensuite toilet.. shower was too small n sometime no hotwater.. not convenience if u bring lots of luggage coz no lift.. stairs all the way.. location was good, near 2 underground station, bayswater n queensway,restaurants open till late.
Mohamed Isbandi
Stayed 2 nights in Dec 2018
8/10 Good
Daniele, malta
1 January 2019
Liked: Cleanliness, staff & service, room comfort
Great
Great location. Reception and breakfast staff very nice. Room was great. Only downfall is that we had no hot water for over 3 nights of our stay.
The place is filthy, broken shower, no hot water, dirty walls, ripped stair carpets and general disregard. Appalling place... do not book this hotel
Verified traveler
Stayed 2 nights in Dec 2018
2/10 Terrible
Stewart
25 November 2018
Dirty room , poor check in-you need photo identification which I was not told about before. Breakfast was awful. I will stay with the bigger chains in future
The pictures here on the app where misleading. The room my wife and I stayed in was not in the best condition. The room was not shown in any pictures posted on the app.
Verified traveler
Stayed 2 nights in Nov 2018
6/10 Okay
Verified traveler
4 November 2018
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I took a single room with shared barhroom. Room was ok, but toilets and shower in a diferent floor. Shower's condition, very poor, small, not clean. I would not recommend this hotel. Paid way too much for what it offers.
The room was supposed to be a superior room, unfortunately tje shower would only allow cold water to flow. After complaining about this 3 days in a row was told, they know theres a problem with the system but can't do anything about it. There was also no maid service, the bed was never made and the tea/coffee was never replenished. Very poor standard hotel.
Cheap but wouldnt recommend staying here. Dirty, tired, no hot water, collapsing bed, windows falling apart, mould in bathrooms, damp smell in corridors and room. Best avoided until refurbished.
The staff were friendly and helpful, but there was no lift so I could not carry my suitcase up to the third floor. Bayswater is a great location for food, drink and Kensington Gardens!
Stephen
Stayed 1 night in Oct 2018
6/10 Okay
Yasser
5 October 2018
Liked: Cleanliness, room comfort
Convenient, nothing exceptional,
convenient room - however in the basement, not the same room I booked online (the other one looked more spacious and special), wifi interrupts a lot
Was ok just for the one night. Very shabby, curtains hanging off, room was scruffy. Were told that the door key card may not work as batteries on doors needed replacing and the maintenance guy had been called. We were lucky but there were others in the reception that couldn't get in their room!! Beds were extremely uncomfortable and pillows ere virtually non existant.
Clive
Stayed 1 night in Dec 2017
8/10 Good
Robin
21 October 2017
Liked: Cleanliness, staff & service
WhiteLeaf stop over.
Room was small but adequate for three adults. Bathroom and linen super-clean and fresh, no stains, mould etc. Bed linen clean and fresh. Beds a little hard and pillows thin and not enough. Staff very friendly and helpful. Breakfast was excellent and plenty. Mix of Continental/American/British. On check out we asked to leave our bags and they immediately said yes. We collected it at around 3pm with no issues. If you want a luxury 4/5 star hotel that you can lounge around in, watch TV and ignore the sights of London then don't stay here. Somewhere to sleep have breakfast and spend the days sightseeing then it is a good place. Nearest tube 3/4 minutes walk, Hyde Park several minutes walk and from there Museums, Albert Hall therefore very close and Central London a pleasant walk through the Park as is Buckingham Palace.
So much terribleness. It’s rundown. Plaster separated from the wall stimuli on the tables. Dirty bathrooms with tons of rust. And the shower didn’t drain. I had to actually stop the shower to avoid it over flowing.
When I checked out I sat in the lobby for about 45 minutes planning my day trip and heard 4 people complain about their rooms:
1- no light in the bathroom
2- dirty
3- the best (a literal hole in the ceiling next to the light fixture).
Free breakfast and it was scrambled eggs toast etc... not bad at all.
michael
Stayed 1 night in Oct 2017
6/10 Okay
Miriam
1 October 2017
Miriam
Stayed 3 nights in Sep 2017
4/10 Poor
Mike, London
22 September 2017
Disliked: Property conditions & facilities
Hotel near Queensway
I object to the fact that although I paid by card in advance, the hotel insisted on photo ID which i had not been warned about and was in any case unnecessary, and then for my credit card details again. I was made to feel like a criminal.
The room was pokey and breakfast started too late for me to have any.