Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
A car is not required for transportation to and from this property
Property is also known as
Vilenza Accommodation Guesthouse London
Vilenza Accommodation Guesthouse
Vilenza Accommodation London
Vilenza Hotel London
Vilenza London
Vilenza
Vilenza Accommodation
Vilenza Hotel Hotel
Vilenza Hotel London
Vilenza Hotel Hotel London
Frequently asked questions
Is Vilenza Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Vilenza Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Vilenza Hotel?
Check-out is at 11:00 AM.
Where is Vilenza Hotel located?
Located in Tower Hamlets, this hotel is within 1 mi (2 km) of Brick Lane, Liverpool Street, and Thames River. Tower Bridge and Tower of London are also within 2 mi (3 km). Whitechapel Underground Station and Whitechapel Overground Station are within a 5-minute walk.
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Vilenza Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My Family and I stayed at Vilenza Hotel and we had an EXCELLENT stay. Staff was amazing, Location was super convenient and we had everything we needed. Highly recommend Vilenza , Efe was fantastic
The bathroom was clean but not the bedroom. The fridge and kettle were broken. The kettle was making sparks when we tried to use it which we pointed out on day on, but although they said they would fix them, they didn't. They said there would be housekeeping but no cleaning took place. When we came back to the hotel in the evening, our key card did not work anymore and there was no one at reception. It took long to get hold of someone on the phone who then had to come and let us in.
Our stay was severely disappointing, primarily due to blatant false advertising. Upon arrival at the hotel, we were informed that our room was not located in the main building, requiring an inconvenient drive to a separate facility. What awaited us was far from the advertised experience. The room resembled a prison cell, a stark contrast to the images online. The sleeping arrangements were cramped and impractical, forcing us to climb over a double bed to access the bunk bed – a completely unexpected feature for three adults, and one that was deliberately omitted from the promotional photos. Communication with the front desk proved difficult due to our remote location. While the bathroom was adequate, the lack of soap was a basic amenity that was surprisingly absent. Based on this experience, I cannot recommend this hotel due to its misleading advertising and subpar accommodations.