If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
Policies
Check-in
Check-in time starts at 3 PM
Check-out
Check-out before noon
Express check-out available
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is also known as
London City Airport Travelodge
Travelodge Hotel
Travelodge Hotel London City Airport
Travelodge London City Airport
Mercure Hotel Horley
Travelodge Gatwick Airport Central Hotel Horley
Travelodge London City Airport Hotel
Travelodge
London Travel Lodge
Travelodge London City Airport Hotel England
London Travelodge
Travelodge London City London
Travelodge London City Airport Hotel
Travelodge London City Airport London
Travelodge London City Airport Hotel London
Frequently asked questions
What time is check-in at Travelodge London City Airport?
Check-in begins at 3 PM.
What time is check-out at Travelodge London City Airport?
Check-out is at noon.
Where is Travelodge London City Airport located?
Located in Docklands, this hotel is 0.7 mi (1.1 km) from ExCeL Exhibition Centre and 2.2 mi (3.5 km) from O2 Arena. Thames River is 2 mi (3.1 km) away. London City Airport DLR Station is 6 minutes by foot and Pontoon Dock Station is 10 minutes.
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Travelodge London City Airport Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 15 out of 88 reviews
10 - Excellent
15
Rating 8 - Good. 40 out of 88 reviews
8 - Good
40
Rating 6 - Okay. 24 out of 88 reviews
6 - Okay
24
Rating 4 - Poor. 4 out of 88 reviews
4 - Poor
4
Rating 2 - Terrible. 5 out of 88 reviews
2 - Terrible
5
7.6/10
Cleanliness
7.8/10
Staff & service
5.6/10
Amenities
7.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
4/10 Poor
james
7 August 2023
Disliked: Cleanliness
My room was never cleaned for my entire visit. Trash was never picked up in my room for my entire visit. The towels were never replaced for my entire visit.
james
6/10 Okay
Steve
4 October 2022
Liked: Cleanliness
Disliked: Staff & service
Staff were very unprofessional. Most of the drinks were unavailable, food took along time to arrive.
First of all cleanliness it's poor, you can find hairs in bath, brown limescale in toilet or sinks and catpet poorly hoovered. Waiting time for bar styaff be available its ridiculous. But when they arrive, staff overall friendly. Car park for residents its paid separately (2 days 18 pounds). Also coffee services need a big upgrade but staff are brilliant.
No aircon, so to keep cool you have to open a window and listen to trains or planes. Tv remote did not work. No soap in soap dispenser. Staff either great or hopeless. Low price, but not worth it.
Avoid, spend a bit more at the Courtyard next door
Our stay here was a disaster. The initial room we were assigned was for a double bed, a single bed and a crib.. we were 2 adults and 2 teenagers! Could be the fault of hotels. com as this occurred at another hotel during our vacation. We had to spend £30 to 'upgrade'. The next room was awful (502). No air conditioning - yes it gets warm in London in summer. No soap or shampoo in the room, 1 towel for 4 of us. Toilet wasn't even cleaned from previous guest. Awful.
The next day during breakfast, there was a fire in the room next to ours :( (check google if you do not believe me). Spent 4 hours in the car park waiting for the fire to been under control. Though not directly the fault (cause of fire not known) of the hotel, the management were totally useless during the evacuation and management of guests in the car park. They couldn't use a loudspeaker, the leadership was non-existent and the information provided was insufficient. Wanted to change hotel, but they wouldn't except this and put us in another room (116) which was dirty, hot and extremely noisy - train and self storage facility next to the window. So happy to leave this hotel. Will spend more and stay at the Holiday Inn (better quality) or Courtyard (better quality and closer to the airport).
Nettes Personal.gute Lage. Leider wurde in fast 5 Tagen nicht einmal der Müll geleert im Zimmer oder Toilette Papier nach gefüllt …wo wir erst nachfragen mussten . Und bei der Ankunft war die junge Frau an der Rezeption ziemlich erkältet und zum anderen Personal unfreundlich…macht leider kein gutes Bild…..alle anderen waren sehr freundlich
Andy, at the front desk was so incredibly helpful in such major ways that I can’t thank him enough for his kindness. He really when about and beyond and was instrumental in getting me to my conference talk on time, we’ll pressed and stress free. Thank you, Andy!
Poorest hotel I’ve stayed in. It was little different to a motel. I often stay in 3 and 2 star but this was weak. The bathroom resembled PE facilities and the tap barely worked, when it did it sprayed far out of the sink. No service on my cell phone in the hotel room which would have been ok, but wifi costs GBP 3 per day per device….in 2021! Staff seemed uninterested but I can barely blame them. Room was barely cleaned and window left open by staff to allow out smells.
Ayokunbi
Stayed 5 nights in Dec 2021
8/10 Good
Verified traveler
5 October 2021
It's ok
My bathroom sink was cracked and shower head broke off but was too tired to complain as was there for one night only. Oh, and had to pay for my breakfas even it clearly stated in hotels.com bill that my breakfas was included.
Verified traveler
Stayed 1 night in Sep 2021
8/10 Good
Verified traveler
9 January 2019
Liked: Cleanliness, room comfort
Verified traveler
Stayed 1 night in Jan 2019
6/10 Okay
Williams, Olching
8 January 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Kein Fön vorhanden , toilette konnte man nicct absperren aber die ganzen Team und service waren höflich
Williams
Stayed 7 nights in Dec 2018
6/10 Okay
Verified traveler
31 December 2018
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn't like the quality of the duvet and pillow. the pillow was made with synthetic material and so was the duvet.
O hotel está bem localizado, próximo ao London City airport, cerca de 10min a pé. Os funcionários são muitos simpáticos, a única observação é que o quarto poderia estar mais limpo. Gostei do fato de terem colocado sabonete no chuveiro, eu havia visto esta reclamação em avaliações anteriores e fiquei feliz em ver que o hotel ouviu os hóspedes. Eu me hospedaria la novamente.
Comodissimo perché sta a 5 minuti a piedi dal London City Airport. Dentro moderno, camera grande ma moquette sporca e pulizia fatta in modo superficiale. Ci tornerei per la comodità.
Andrea
Stayed 3 nights in Oct 2018
6/10 Okay
Verified traveler
4 November 2018
Liked: Cleanliness, staff & service
Not bad. But don’t provide the adapter and the hair dryer have to borrow by counter.