The location can't be beat. Easy access to tube, Victoria Station, shops, etc. Picture of lobby on Expedia page is NOT accurate, not the elegant English but rather stark, leather chairs/loveseats. Outside is dirty concrete and hallways dark, worn. Rooms large, but again worn. Beds comfortable, great service from front desk.
I am completely puzzled about "great breakfast" comment. The pathetic buffet was 15 Ls (read over $20 US-over $40 US for two for breakfast!!). Selection poor, ran out of 50% of the items and kept telling us they would replace. Never happened. Go to a Starbucks or one of the places in Victoria station.
This is not a 4 star hotel, more like a struggling 3 star. Fortunately staff and location made up for it's tired, worn appearance and awful breakfast.