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The Pilgrm Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hyde Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pilgrm Hotel

Reception
Front of property
Restaurant
Comfort Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Shower, hair dryer, towels, soap

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is SAR 550
SAR 641 total
includes taxes & fees
24 Nov - 25 Nov

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Comfort Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Digital channels
  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bunk Bedroom

Bunk Bedroom | Premium bedding, in-room safe, iron/ironing board, free WiFi

Bunk Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Twin Bunk Bed

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Free WiFi
24/7 front desk
7.8 out of 10, Good, (413)
The price is SAR 431
SAR 517 total
includes taxes & fees
25 Nov - 26 Nov
St. David's Hotels

About the neighborhood

Map
25 London Street, London, England, W2 1HH

What's nearby

  • Hyde Park - 7 min walk - 0.6 km
  • Marble Arch - 17 min walk - 1.5 km
  • Oxford Street - 4 min drive - 2.3 km
  • Royal Albert Hall - 4 min drive - 2.3 km
  • Kensington High Street - 5 min drive - 2.4 km

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪Hilton London Paddington Dining & Drinks - ‬2 min walk
  • ‪Angus Steakhouse - ‬2 min walk
  • ‪The Bear - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬2 min walk

About this property

The Pilgrm Hotel

Hotel near Hyde Park
Marble Arch and Kensington Gardens are located near The Pilgrm Hotel, which provides a coffee shop/cafe, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and coffee/tea in the lobby
  • A water dispenser, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 73 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with digital channels
  • Limited housekeeping and electrical adapters/chargers

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: GBP 18.50 for adults and GBP 18.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • The Lounge
  • Cafe

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (once per stay)
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

Is The Pilgrm Hotel pet-friendly?

Yes, The Pilgrm Hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking at The Pilgrm Hotel?

The Pilgrm Hotel doesn't offer parking.

What time is check-in at The Pilgrm Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Pilgrm Hotel?

Check-out is at noon.

Where is The Pilgrm Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 2-minute walk.

The Pilgrm Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 232 out of 550 reviews" "
Rating 8 - Good. 183 out of 550 reviews" "
Rating 6 - Okay. 76 out of 550 reviews" "
Rating 4 - Poor. 40 out of 550 reviews" "
Rating 2 - Terrible. 19 out of 550 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

vanessa

Disliked: Amenities, property conditions & facilities
Avoid this place! You will not get what you paid for! Don’t fall for the pictures in the website! Their excuse will be “ we have 78 different rooms” the hallways have a smell to them. Not to mention, they never responded to my emails or whats app text before I got there. False advertisement!

10/10 Excellent

James

Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our second stay at the pilgrm we had a room that faced the street. There was noise from the people outside on the street until very late. The window was not soundproof at all. Our earlier stay had a window opening on an allyway and it was much quieter. Hotel is very close to Paddington Ststion and lots of restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat spot 2 min walk to paddington station
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot go wrong with a property so close to so many different transportation options that has its own coffee bar, own restaurant with outstanding food, and excellent customer service. When I go back in 2025 to London I will do what I can to secure a room at the pilgrim again.
Stayed 7 nights in Oct 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
The room was decent enough, but the hotel was noisy and terribly overpriced. Particularly off putting was their “mandatory” online check in, not only requiring the resending of sensitive data (credit card details, passport numbers), but making you feel like they were doing you a favour by letting you stay at their hotel.
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was very small by North American standards but was well equipped with all essentials. There is no sit down space except the bed itself. This is not necessarily a negative thing just a reality so that expectations are in line with reality. Shower was spacious with lots of hot water. Friendly staff and our luggage was stored after checkout time. Apparently luggage storage space is limited so first come first served applies.
Stayed 3 nights in Oct 2024

4/10 Poor

Josh

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Convenient location but the rooms are extremely small, non air conditioned, and most without lift access. The price per night for the room is absurd considering the amenities provided.
Stayed 1 night in Oct 2024

4/10 Poor

Jordan

Traveled with partner
Disliked: Amenities, property conditions & facilities
This hotel is probably best suited for young people who want to stay somewhere trendy and convenient while on a budget. The location is great, right next to paddington station. The lounge and reception areas are also very nice and well decorated. However, the rooms could have been cleaner and the noise is almost unbearable. If you are not someone who can sleep through extremely loud noise, I don’t recommend this hotel. There are people screaming on the street below, the train runs directly under the hotel, and the worst part was that our room was directly beside the staff hallway, where people were slamming the door so loudly beginning at 6am every day. It sounded like someone was trying to break down our room door. Overall, I wouldn’t stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to transport; was convenient for coming in with your bags straight from the airport off the train. The building is old so our room was hotter than hades (nothing the staff could do to fix that, it just is what it is) and was a bit of a maze to find our floor/room.
Stayed 4 nights in Jun 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. My room was very noisy facing the back my window was over some sort of generator or industrial fan. And staff from neighbouring restaurants gathere underneath my window to smoke and chat on their breaks. I would Happily stay again, but I would be careful as to where the room was situated. My room was small, but well appointed. Great location for an overnight with access to Paddington.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel, extremely cute and distinguished.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a short stopover, will definitely be back!
Stayed 1 night in Sep 2024

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities
Tiny rooms, tiny hallways, tiny elevator and so many stairs!
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. Quirky decor which we loved. Lovely comfy bed and pillows and adorable bathroom. Just loved everything about it. Lovely sitting out on the upstairs terrace drinking a glass of Prosecco watching the world go by below. But what really made it special was the wonderful staff. They were all amazing. Nothing was too much trouble. Friendly too. We were made to feel so welcome. Thankyou Pilgrm. We will be back.
Stayed 1 night in Aug 2024

6/10 Okay

Liberty

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed our stay at the pilgrm hotel. The reception team were welcoming, providing bottled water on arrival. The room was clean but was small for a medium sized room and had very few ammeneties, a kettle with cups or a coffee machine in the room would improve it drastically. Also the TV didnt work properly so we were unable to connect to the Netflix option advertised. There was no phone in the room to contact the hotel reception team, so we used the whatsapp option advertised but didnt get a response so had to call the hotel directly instead to ask for an iron, but once we had they did deliver the iron promptly.
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked me in was very helpful and nice. Appreciated that after the day I had traveling to London.
Stayed 2 nights in Sep 2024

6/10 Okay

Divya

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Slow check in process due to what appeared to be staff shortage. We needed to do pre check in ourselves after a long and tiring journey. Room has zero amenities (iron, coffee etc)- this is not 4 star standard. It was too warm even though it had a fan which was too loud. Blinds were not black out as we kept getting light from the sides. Difficult to sleep.
Stayed 1 night in Sep 2024

6/10 Okay

Neil

Disliked: Property conditions & facilities
Be warned. the rooms are below average size and there is no air conditioning or double-glazing. In the summer, the rooms are far too warm, and the only cooling method is a noisy pedestal/floor fan. The area around Paddington is busy/loud late into the evenings, so do not book here if you want a full night's sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well fitted out. The room was small but had everything we needed. A
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel close to paddington
Stayed 2 nights in Aug 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's location is excellent 👌
Stayed 3 nights in Aug 2024

8/10 Good

Yi Lin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very nice. It could be better if the room has a shelf near the bed to put things on it.
Stayed 1 night in Aug 2024