Close to Natural History Museum and Imperial College London, The Jade has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Express check-out, luggage storage, and tour/ticket assistance
Smoke-free premises, an elevator, and a 24-hour front desk
Multilingual staff
Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Jade boast thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Bathrooms with rainfall showers and designer toiletries
32-inch flat-screen TVs with cable channels and DVD players
Kitchenettes, refrigerators, and microwaves
Languages
Arabic, English, Romanian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Family friendly
DVD player
Kitchenette
Microwave
Refrigerator
Soundproofed rooms
Conveniences
Elevator
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Blackout drapes/curtains
Egyptian cotton sheets
Pillow menu
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
32-inch flat-screen TV
Cable/satellite channels
DVD player
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Free bottled water
Kitchenette
Microwave
Refrigerator
More
Desk
Free local calls
Iron/ironing board (on request)
Soundproofing
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property is also known as
Jade Hotel London
Jade London
The Jade London, England
The Jade Hotel
The Jade London
The Jade Hotel London
Frequently asked questions
Is The Jade pet-friendly?
No, pets are not allowed at this property.
What time is check-in at The Jade?
Check-in start time: 3:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at The Jade?
Check-out is at 11 AM.
Where is The Jade located?
Located in London City Centre, this hotel is within a 15-minute walk of Cromwell Road, Natural History Museum, and Kensington High Street. Kensington Gardens and Imperial College London are also within 15 minutes. Earl's Court Station is only a 4-minute walk and Gloucester Road Underground Station is 9 minutes.
The Jade Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Conveniently located and affordable, this is perfect for a short term stay for solo travellers that’s within walking distance to the underground tube and countless diverse dining options. I highly recommend!
Great reception staff. Good for short stay in London. Perfect for my purpose of daily commute to Covent Garden area. Close to the Underground
Jeffrey
Stayed 5 nights in Sep 2024
6/10 Okay
Mark
11 September 2024
Liked: Cleanliness, staff & service
Too plain, too compact.
Adequate but possibly overpriced. Well located, and friendly staff, but my single, modernized cookie-cutter room was small, with no place for a suitcase and no hooks or racks in the bathroom for towels. What was promoted as a kitchenette was simply the usual electric kettle, a few dishes, and a mini-fridge that was defective and had to be replaced. Earlier in London, I had stayed in another nearby hotel that had much more charm and cost about 25% less. By comparison, the Jade felt non-descript.
Good location at a great price. No frills, but the receptionist was very welcoming, and the room was comfy, though quite snug. Perfect for a one night stay or if you don’t plan to spend a lot of time in your room.
Would not recommend to anyone. Arrived late and was put in a room similar to a dungeon. Below ground, no window, boiling hot. There was a vent in the wall that meant I could hear next doors TV and music. I couldn't wait to get out of it
The room we were assigned on our first day was horrible. Upon entering the room we immediately noticed trash left behind and peeling pain on the wall. This was reported and a staff removed the trash.
Later we observed mold in the bathroom and we asked to be moved to another room we had to wait until the next day.
The beds in both rooms were uncomfortable.
I will not recommend this hotel.
I recently stayed at The Jade and was extremely disappointed. My first encounter with the front desk representative was unpleasant; they were surly and unwelcoming. Things only got worse when I saw cockroaches in the hallway and under the door into my room. The bed felt like it was just box springs without a proper mattress, making it very uncomfortable. Additionally, the lighting fixtures in the room didn’t work. Despite requesting assistance, no one addressed the issue before I checked out hours later. I would not recommend staying here due to the poor service and unsanitary conditions.
Outstanding, I got the double bed which I saw was significantly larger than the smaller single bed room at a reasonably higher price. Room was provided with an AC, microwave, fridge, kettle and its amenities. Spacious restroom, and the room itself was reasonably spacious as well. Best thing is that it was very quiet as it is in a small living area road not facing any highways or junctions so I was not brothered when I was asleep or taking a nap.
Hotel is 5 minutes from the nearest metro station. And the area is filled to the brim with restaurants markets and cafes. Can easily recommend.