Seraphine Kensington Olympia Hotel

4.0 star property
Feel at home in the heart of London with attentive staff nearby. Start your day off right with continental breakfast.

Choose dates to view prices

Photo gallery for Seraphine Kensington Olympia Hotel

In-room safe, desk, laptop workspace, soundproofing
Front of property
Front of property
Lobby
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Sofa bed - twin
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Sofa bed
Portable fan
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
225 Kensington High Street, London, London, England, W8 6SA

What's nearby

  • Kensington High Street - 1 min walk
  • Royal Albert Hall - 20 min walk
  • Natural History Museum - 3 min drive
  • Westfield London Shopping Centre - 3 min drive
  • Hyde Park - 4 min drive

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Station - 14 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪Joe & the Juice - ‬3 min walk
  • ‪Megan’s on the High Street - ‬1 min walk
  • ‪GAIL's Bakery High Street Kensington - ‬2 min walk
  • ‪Sadaf Restaurant - ‬4 min walk
  • ‪Five Guys - ‬3 min walk

About this property

Seraphine Kensington Olympia Hotel

Upscale hotel near Kensington High Street
Located close to Kensington Palace and Olympia Conference and Exhibition Centre, Seraphine Kensington Olympia Hotel provides free continental breakfast, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free newspapers, smoke-free premises, and luggage storage
  • A front-desk safe, a 24-hour front desk, and an elevator
Room features
All guestrooms at Seraphine Kensington Olympia Hotel offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries, and hair dryers
  • Daily housekeeping, desks, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking within 328 ft (GBP 44 per day)

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 1 bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 7 2023 to September 1 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 44 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Is Seraphine Kensington Olympia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Seraphine Kensington Olympia Hotel?

Seraphine Kensington Olympia Hotel doesn't offer parking.

What time is check-in at Seraphine Kensington Olympia Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Seraphine Kensington Olympia Hotel?

Check-out is at 11:00 AM.

Where is Seraphine Kensington Olympia Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington High Street, Kensington Gardens, and Olympia Conference and Exhibition Centre. Royal Albert Hall and Hyde Park are also within 1 mi (2 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 13 minutes.

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Seraphine Kensington Olympia Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 231 out of 1002 reviews
Rating 8 - Good. 453 out of 1002 reviews
Rating 6 - Okay. 193 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, nice comfortable room with o come back to after 2 busy days sightseeing.
Stayed 2 nights in Aug 2022

8/10 Good

Reda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service , clean rooms , good location
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay, especially for the price. Was offered a free drink upon arrival and continental breakfast was included.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Staff & service
Really friendly, helpful staff.
Stayed 1 night in Aug 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay in a good location although I missed not having a cooked breakfast

8/10 Good

Desmond

Liked: Cleanliness, staff & service, room comfort
Ideal area for what we wanted from the weekend. Good and efficient service, very satisfied with my stay
Stayed 1 night in Nov 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and out were very easy processes the staff was friendly and helpful, the room was clean and just what I needed, close to tube station and with walking distance to many activities and dinning options.
Stayed 7 nights in Oct 2022

10/10 Excellent

Sering Omar Faty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It got the job done and the staff were nice and helpful!
Stayed 1 night in Aug 2022

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed for refurbishment
Stayed 2 nights in Jul 2023

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a pleasant stay at your hotel!
We had a nice stay at Seraphine. The staff were lovely and did everything they could to give us a great stay. The beds were a bit too hard and the rooms a bit small, but we would return next time aswell!
Stayed 3 nights in Oct 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay staff were all very friendly, room nice & clean & our window over looked a side street & didn’t hear any traffic noise, continental breakfast was included in the price & had a nice selection 5 minute walk from the underground would stay again
Stayed 1 night in Jul 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were always helpful. Husai went the extra mile and got us a table for 8 on a very busy weekend
Stayed 5 nights in Apr 2023

8/10 Good

Qamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
We had a pleasant stay. The room was fine. Bed was comfy and the room was clean. For the money we paid it was excellent value for money.
Stayed 2 nights in Aug 2022

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Seraphine Kensington Olympia Hotel in October. The staff was very friendly and helpful. They do a nice little breakfast each morning for getting coffee/tea, juice, and toast/fruits. The location is very convenient for using the metro system or even walking many places.
Stayed 2 nights in Oct 2022

8/10 Good

liat levi-kopelman

Liked: Cleanliness, staff & service
like: location, staff, service didnt like : room size, breakfast
Stayed 5 nights in Aug 2022

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Convenient for a Kensington stay. Close to the Tube.
Stayed 1 night in Sep 2022

10/10 Excellent

Mr Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daughter’s graduation
Outstanding customer service. All staff where extremely helpful and made our stay an absolute delight.
Stayed 1 night in Sep 2022

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Bijou or just tiny?
We’ll located, clean and friendly. Good inclusive breakfast. The rooms are just too small.
Stayed 1 night in Jul 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed
We had 1 night in London to see a performance in Royal Albert Hall, we needed a triple room which isn't easy to find in London. This hotel provided that plus is on a bus route direct to Albert Hall so was perfect for our needs. The room was comfortable and functional, breakfast was decent, staff were excellent.
Stayed 1 night in Nov 2022

4/10 Poor

Danny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dilapidated
Run down and dusty, staff were very good
Stayed 1 night in Jul 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Very friendly and helpful staff. The room was really hot and the windows can’t be opened so it was a bit of an uncomfortable nights sleep. Despite that the room was a nice size and had everything I needed for my stay. I would visit again as it is perfectly situated for shops, restaurants and Holland Park.
Stayed 1 night in Sep 2022

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
Very small beds room was tiny, carpet was worn so much so the pattern was gone. Possibly the noisiest hotel I have ever stayed in
Stayed 1 night in Sep 2022

2/10 Terrible

Chris

Disliked: Staff & service, amenities, property conditions & facilities
Very hard for seniors to access too many stars They did not have the rooms that I booked so we did NOT STAY at this hotel had to find another hotel.
Stayed 4 nights in Sep 2022

4/10 Poor

Karol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not 4 stars max 2
It was strong smell from the bathroom and shower head covered with limescale.
Stayed 1 night in Aug 2022

2/10 Terrible

Milagros

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tile in the bathroom floor was broken and had no grout to unite tile with tile. The lid on garbage can in bathroom was broken. Mold in the bathroom ceiling ( I have pictures) Wifi was consistently busy.
Stayed 5 nights in Sep 2022