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Queensway Hotel, Sure Hotel Collection by Best Western

3.0 star property
Victorian London hotel in London City Centre with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queensway Hotel, Sure Hotel Collection by Best Western

Exterior
Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Reception
Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | In-room safe, desk, laptop workspace, blackout drapes
Executive Room, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is SAR 400
SAR 469 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Loft, Multiple Beds, Non Smoking (Shower Only)

Standard Loft, Multiple Beds, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout drapes

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout drapes

Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

Standard Loft, 1 Twin Bed, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout drapes

Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

Standard Loft, 1 Double Bed, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout drapes

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Room amenity

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 9.50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Room amenity

Standard Room, 3 Twin Beds, Non Smoking

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior
Royal Eagle Hotel
Free WiFi
Breakfast available
Bar
Housekeeping
7.0 out of 10, Good, (1003)
The price is SAR 347
SAR 403 total
includes taxes & fees
24 Nov - 25 Nov
Royal Eagle Hotel

About the neighborhood

Map
147-149 Sussex Gardens, London, England, W2 2RY

What's nearby

  • Hyde Park - 6 min walk - 0.5 km
  • Marble Arch - 15 min walk - 1.3 km
  • Oxford Street - 4 min drive - 2.2 km
  • Royal Albert Hall - 4 min drive - 2.2 km
  • Kensington High Street - 5 min drive - 2.3 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪The Victoria, Paddington - ‬3 min walk
  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk

About this property

Queensway Hotel, Sure Hotel Collection by Best Western

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Queensway Hotel, Sure Hotel Collection by Best Western provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, an elevator, and tour/ticket assistance
  • A front-desk safe, multilingual staff, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Queensway Hotel, Sure Hotel Collection by Best Western have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, French, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 6 per person

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hotel Queensway
Queensway Hotel
Queensway Hotel London
Queensway London
Queensway Hotel London, England
Queensway Hotel Sure Hotel Collection by Best Western
Queensway Hotel, Sure Hotel Collection by Best Western Hotel
Queensway Hotel, Sure Hotel Collection by Best Western London

Frequently asked questions

Is Queensway Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Queensway Hotel, Sure Hotel Collection by Best Western?

This hotel doesn't offer parking.

What time is check-in at Queensway Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM.

What time is check-out at Queensway Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is Queensway Hotel, Sure Hotel Collection by Best Western located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Queensway Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 136 out of 1001 reviews" "
Rating 8 - Good. 386 out of 1001 reviews" "
Rating 6 - Okay. 310 out of 1001 reviews" "
Rating 4 - Poor. 124 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small, but for what needed, perfect. Everything was clean and tidy. The close proximity to Paddington Station made this a good value stay.
Stayed 1 night in Nov 2024

4/10 Poor

Kinka

Disliked: Staff & service, amenities, property conditions & facilities
Great location. Limited services. Bad acoustical insulation. Narrow staircase. Noisy neighbors.
Stayed 1 night in Nov 2024

8/10 Good

Nikolaos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, clean and well kept B&B. Friendly and helpful staff, walls perhaps a bit too thin /not much sound proofing- but I guess this is the case with most B&Bs in this part of London.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark, Camden

Stayed 1 night in Oct 2024

8/10 Good

Jay, Melrose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, other than the room being very small it was a good experience. Location is convenient
Stayed 1 night in Sep 2024

8/10 Good

DUNCAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except for I didn't have any hot water for two nights I had a tepid warm shower and the last night I didn't have any hot water in the sink
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here on several occasions in different rooms and floors. Perfect for the solo traveler
Stayed 1 night in Aug 2024

10/10 Excellent

Ean Bee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in Sep 2024

8/10 Good

robert

Traveled with partner
Very convenient for Paddington and Hyde park
Stayed 3 nights in Sep 2024

6/10 Okay

Murray

Liked: Cleanliness, staff & service
I have stayed in this hotel before as a single. But this time the room was so tiny there wouldn’t have even been space for a handbag let alone my suitcase. Lift was out of order and tiny room was on third floor. This room should not be sold at all. Would just fit the vacuum cleaner that blocked the hallway.
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose the Queensway Hotel primarily for its convenient location to Paddington Station. It is within an easy walking distance. The hotel is in a restored an updated row of old Victorian townhomes & is rather quaint looking on the outside. The inside is very plain with basic decor, but we did find it very clean. Our room was small as expected by the description. There is no air conditioning & we happened to arrive during a heat wave & our room was stiflingly hot. We had two tiny hand held fan that we travelled with & that was our only breeze. During cooler weather it would probably be fine. The bathroom was larger than expected but didn't have any kind of shelf to put toiletries on, so that was somewhat inconvenient having to step out each time to get the necessary items to apply makeup etc. The desk in the room was attached to the wall in the corner with a mirror hung on the wall over it but perpendicular to the desk. That was the only place to plug in a curling iron to fix my hair, but I had to sit at the opposite end of the desk to see myself. The staff however, was very accommodating & had checked in advance to see if we had any special requests. Told them I couldn't do many steps so they placed us on the first floor. The elevator only covers three floors. Price was fair given its location & for a couple of nights, it was a place to sleep. Likely would not choose it again mostly because of no AC.
Stayed 2 nights in Aug 2024

6/10 Okay

Chuck

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When I asked the front desk clerk if the would arrange a cab for us back to the airport I got the biggest run around of an answer anyone has ever given me. He only had one number to call and it wasn’t working. Really? In the city of London you only know ONE taxi service? I wound up doing Uber but my gosh that was negative customer service experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with a lovely bath. But very hot on a very hot day in London. No aircon but there was a fan which was not enough for such hot weather.
Stayed 1 night in Aug 2024

10/10 Excellent

William P

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful. We were warmly received and shown our room and how to operate the hot water, windows, etc. We liked the three twin bed option for three people. Great value for the money. We would stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

Amy, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Had to stay for a quick night due to a cancelled flight. Room was very tiny but completely perfect for my needs. Great shower. Delicious breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Judy

Traveled with partner
Room had an unpleasant order in it.
Stayed 2 nights in Jul 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Great for a short stay.
The location is excellent for a stay in London. Close to restaurants and the train station. Our room was very very small. The shower was difficult to get in and out of. Bed was comfortable. Great budget selection
Stayed 2 nights in Jul 2024

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely building in fantastic location. Victorian building , so there are steps to take even with the lift. May not be suitable for everyone. Our room even has steps down to the bathroom from our actual room. (Private and attached, just down a small staircase). There is no AC. Our room was in the back with no airflow and it was hottest day of the year so it was quite uncomfortable . Fans were provided. Overall a good value
Stayed 2 nights in Jul 2024

8/10 Good

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed. Clean, safe, friendly staff and super easy access to Paddington station and a great place from which to walk all over London. Would absolutely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable hotel near Padddington Station
Affordable, serviceable hotel near Paddington. Good for a sort stay. Clean, good value, clean, friendly staff
Stayed 1 night in Jun 2024

6/10 Okay

Peter

Business traveler
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Wan

Stayed 1 night in Jul 2024