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Orlando Hotel

2.0 star property
Hotel in London, near Kensington High Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orlando Hotel

Standard Triple Room, Private Bathroom
Exterior
Exterior
Lobby
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
The price is SAR 184
SAR 221 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Quadruple Room, Private Bathroom

Standard Quadruple Room, Private Bathroom

Standard Quadruple Room, Private Bathroom

Highlights

Heating
TV
Separate bedroom
Blackout drapes/curtains
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom

Highlights

Heating
TV
Separate bedroom
Blackout drapes/curtains
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Highlights

Heating
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Highlights

Heating
TV
Separate bedroom
Blackout drapes/curtains
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Private Bathroom

Standard Single Room, Private Bathroom

Standard Single Room, Private Bathroom

Highlights

Heating
TV
Separate bedroom
Blackout drapes/curtains
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

Sapphire Hotel

Free WiFi
Business services
Housekeeping
Soundproof rooms
6.8 out of 10, (1006)
The price is SAR 188
SAR 226 total
includes taxes & fees
5 Jan - 6 January 2025
Sapphire Hotel

About the neighborhood

Map
83 Shepherds Bush Road, London, England, W6 7LR

What's nearby

  • Eventim Apollo - 12 min walk - 1.1 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Westfield London Shopping Centre - 15 min walk - 1.3 km
  • Olympia Conference and Exhibition Centre - 15 min walk - 1.3 km
  • Hyde Park - 8 min drive - 4.2 km

Getting around

  • Goldhawk Road Underground Station - 8 min walk
  • Shepherd's Bush Station - 11 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪The Brackenbury Wine Rooms - ‬7 min walk
  • ‪BrewDog Shepherd's Bush - ‬7 min walk
  • ‪Urban Baristas - ‬8 min walk
  • ‪The Queen's Head, Hammersmith - ‬5 min walk
  • ‪The Grove Bar & Restaurant - ‬8 min walk

About this property

Orlando Hotel

Hotel near Kensington High Street
Close to Westfield London Shopping Centre, Orlando Hotel has plenty to offer. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Express check-out, express check-in, and multilingual staff
  • Smoke-free premises

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Multilingual staff
  • No housekeeping

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Orlando Hotel Hotel
Orlando Hotel London
Orlando Hotel Hotel London

Frequently asked questions

Is Orlando Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Orlando Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Orlando Hotel?

Check-out is at 10:00 AM.

Where is Orlando Hotel located?

Located in Hammersmith and Fulham, this hotel is within a 15-minute walk of Eventim Apollo, Kensington High Street, and Westfield London Shopping Centre. Natural History Museum and Hyde Park are also within 3 mi (5 km). Goldhawk Road Underground Station is 8 minutes by foot and Hammersmith Station is 9 minutes.

Orlando Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 9 out of 60 reviews" "
Rating 8 - Good. 15 out of 60 reviews" "
Rating 6 - Okay. 9 out of 60 reviews" "
Rating 4 - Poor. 6 out of 60 reviews" "
Rating 2 - Terrible. 21 out of 60 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marius

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Dec 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Suciedad en las sabanas, cobija, y en general
Stayed 1 night in Dec 2024

10/10 Excellent

sergio, London

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a couple of nights Staff provided accurate information for the check in
Stayed 1 night in Nov 2024

6/10 Okay

Daisie

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

kelvin

Liked: Cleanliness, staff & service
The toilet was really tiny and you can't close the door completely when using it
Stayed 2 nights in Jul 2024

8/10 Good

Maneesh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good experience for me...And the staff and service is great 😃 I enjoyed to have your service..
Stayed 1 night in Jul 2024

4/10 Poor

Stacy

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
this place was the worst part of my birthday trip
Worst hotel stay I’ve ever had. Outside of being called homophobic and racial slurs by one of the guests(as to which i told the guy at the desk and he said- “short guy? yeah i know who you mean. sorry about that.”) The place is old and run down, the beds were extremely uncomfortable- springs sticking in me every time I move. i am a disabled US military veteran and it destroyed my back. The room was right at the busy street with nonstop noise pollution, so between that and the bed i didn’t sleep at all the first night and had to nap at my friend’s place because i was so tired. They sent me the payment link on saturday afternoon (the day after my check in) and changed my room door lock the same day due to nonpayment! Keep in mind it was my birthday and i was out having fun with my friends. We got in at 5am to being locked out of the room and there was no one on the grounds to help. i finally got the payment done and was emailed the lockbox code around 6am. This place was the worst part of my birthday trip and my refund request was denied though I was expecting dissatisfied with the stay and experience of this place.
Stayed 2 nights in Jun 2024

2/10 Terrible

Les

Business traveler
Disliked: Amenities
Rooms dirty, tv not working electrical power sockets loose, mouse hole in skirting board, employee sleeping on floor mattress in basement. Not a pleasant stay.
Stayed 1 night in Jun 2024

8/10 Good

suzy, wake forest

Traveled with family
Liked: Staff & service
Location convenient to two rail stations. Very noisy road
Stayed 3 nights in May 2024

10/10 Excellent

Shahjahan

Stayed 1 night in May 2024

6/10 Okay

NILESH

Disliked: Property conditions & facilities
The head board to the bed wasn’t stable. Tv wasn’t working. The overall property looks like a run down but cleanliness was maintained. Hence, an opportunity to improve. The instructions to check in and check out were clear.
Stayed 1 night in May 2024

10/10 Excellent

Angelene Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice room, bed was comfortable, it was close to the grocery shop, close to the Hammersmith night life, the bus stopped very close and took your straight to the underground station that had everything you could want.

8/10 Good

Jean-Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

chukwuma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
All was perfect till the main door stopped working in the middle of the night and I had to wait more than 1 hour to get in. Meanwhile a drunk man was assaulting me at the entrance while waiting on whoever was supposed to fix the issue. I ended up going to the Garda station due to a door malfunction. Which was a pity, everything else was perfect but this experience ruined not only the hotel stay, but also my whole weekend away.
Stayed 2 nights in Oct 2023

8/10 Good

Smith

Traveled with group
Liked: Cleanliness
Property was in a good location nice street with local shops cafe and bar close by. Room was small and basic which was to be expected fir the price we paid Bedding was clean and new and shower was ok which is all you need on a budget Great value would book again
Stayed 2 nights in Jul 2022

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Lee

Disliked: Staff & service, room comfort
Basic Budget Accommodation
We arrived on Wednesday 29th June and I had to phone a number as the hotel wasnt manned. The person said he had sent a payment link via email but I never received it. He that sent the email but at the same time a guy came to the hotel and let us in and we paid and was given codes to enter property and to get our key from a combination lock. The room and private bathroom were very small as was the bed. We only planned to be there to sleep but a bigger room would've been better. The best thing about the hotel is the location. Halfway between Hammersmith and Shepherds Bush tube stations. Around a 10 minute stroll (walk to the left for hammersmith, to the right for Shepherds Bush. Plenty of places to eat and drink in the area. Hammersmith apollo nearby and Shepherds Bush empire and westfield shopping centre a short walk. If the room was a bit bigger I may return but due to it being on the small side I would book else where
Stayed 4 nights in Jun 2022

8/10 Good

Steve

Stayed 2 nights in Jun 2022

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay all very clean and great value for money.
Stayed 1 night in Jun 2022

8/10 Good

l

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, but requires self entry with electronic device ( no staff in office ). Bathroom light and fan did not operate. Quiet room away from street noise.
Stayed 1 night in May 2022

2/10 Terrible

Ali

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I am very sorry to tell the truth. I was disappointed about what I have found. I was located at Room-3 with own shower and toilet. Surprisely the toilet was not functioning and is really broken in pieces. The cleaner was shocked and excused him self Manny time, he tried to contact the office on 02081642202.no contact, later came back and had contact and told me the toilet will be repaired between 5 and 7 pm. I agreed and went out for a meeting in Central London. Surprisely, there were nobody to fix the toilet and the Electric heater was even removed from my room. I paid for a room with private toilet, however could not use it? I asked for refund which was accepted by the office and they told me, you will get full refund, but you need to F contact the Expedia which I have done. After a long story and chating with robot and later with Mr. Jessus. I am still waiting on my refund and service compensation from the company. There is no word of apology menchend by the Orlando Hotel. Personally, I will not advice my friends to book this hotel unless I have got my refund back and a written apology for from the hotel. Please, I ask other guests who want to stay at room-3to check the toilet functioning before they accept the room without any delay and no excuses that the toilet will be fixed directly. Good luck and take care and do not trust what is on the Internet is shown. Surprisingly enough.
Stayed 1 night in Apr 2022

2/10 Terrible

Johnson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no service, the facity was unrenovated, no toiletries, no staff, none hygenic, no food, not even soap to baths, the phone based customer services was terrible. I come to the property by 1pm but could not check in till 6pm. No staff on ground, no working facilties. I slrpt wiyh so much fear. It was the worst fscility i ever used.
Stayed 1 night in Apr 2022

4/10 Poor

Peter

Stayed 1 night in Mar 2022