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Novotel London Waterloo

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel London Waterloo

Bar (on property)
Exterior
Minibar, in-room safe, desk, blackout drapes
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
The current price is SAR 613
SAR 736 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed - twin
Shower/tub combination
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed - twin
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed - twin
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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includes taxes & fees
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About the neighborhood

Map
113 Lambeth Road, London, England, SE1 7LS

What's nearby

  • Westminster Abbey - 13 min walk - 1.1 km
  • London Eye - 14 min walk - 1.2 km
  • Big Ben - 15 min walk - 1.3 km
  • Trafalgar Square - 4 min drive - 2.2 km
  • Buckingham Palace - 4 min drive - 2.2 km

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • ‪Florentine Restaurant & Bar - ‬7 min walk
  • ‪2 Love Tea and Coffee - ‬4 min walk
  • ‪Mezemiso - ‬5 min walk
  • ‪Riverside Cafe - ‬3 min walk
  • ‪Chino Latino - ‬6 min walk

About this property

Novotel London Waterloo

Upscale family-friendly hotel near Westminster Abbey
Located close to Big Ben and London Eye, Novotel London Waterloo provides a coffee shop/cafe, a garden, and a playground. The on-site restaurant, Elements, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, babysitting (surcharge), and meeting rooms
  • A computer station, tour/ticket assistance, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 187 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Bulgarian, English, French, German, Italian, Portuguese, Romanian, Slovak, Spanish

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  • Air conditioning
  • Gym
  • Breakfast available
8.8 out of 10, Excellent, 2,171 reviews
The price is SAR 523
SAR 627 total
includes taxes & fees
13 Apr - 14 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Frequently asked questions

Is Novotel London Waterloo pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 15 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel London Waterloo?

Self parking is available for GBP 24 per night.

What time is check-in at Novotel London Waterloo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel London Waterloo?

Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).

Where is Novotel London Waterloo located?

This family-friendly London hotel is located in the historical district, within a 15-minute walk of St. Thomas' Hospital, London Eye, and Westminster Bridge. Big Ben and Westminster Abbey are also within 1 mi (2 km). Lambeth North Underground Station is 9 minutes by foot and Vauxhall Station is 14 minutes.

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Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1004 reviews
Rating 8 - Good. 339 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb, thank you.
Stayed 3 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is ok (good), not great, the rooms are small, but pretty clean.
Stayed 2 nights in Mar 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Love how close everything was from the property! Would come back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that we booked two rooms and the hotel facilitated our group with adjoining rooms. Very nice hotel and in a quiet area
Stayed 2 nights in Feb 2025

6/10 Okay

Mei

Liked: Cleanliness
Good location, just the facility is old
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Being a family of four, staff was very accomodating to our needs. The executive suite was wonderful suited our needs perfectly. Dining in the restaurant was convenient when needed and the food was tasty. Location was fine if you dont mind a 10-15 minute walk to the underground. We had a wonderful stay in London.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Good shower and comfy bed. Staff all nice. Food good.
Stayed 3 nights in Feb 2025

6/10 Okay

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Nice staff and clean property. Rooms could have better ventilation and better design and functionality . Electrical outlets are insufficient and there aren’t enough places to hang towels or leave things. For a small room finding functionality to maximize space is key. Restaurant food is good and the breakfast buffet is convenient.
Stayed 4 nights in Mar 2025

8/10 Good

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much
Stayed 3 nights in Feb 2025

10/10 Excellent

manjinder

Liked: Amenities
Nice everything close
Stayed 3 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location convenient underground parking onsite
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and close to some of the main attractions. Breakfast had a nice variety. If return to London, would definitely consider to stay there again.
Stayed 4 nights in Dec 2024

6/10 Okay

mladen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in room dirty
Stayed 4 nights in Mar 2025

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Great location, wonderful service and amazing breakfast including a range of vegan and gluten free options!
Stayed 3 nights in Dec 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in this hotel, as we were not able to travel to London because Heathrow Airport closed and our flight was redirected. They would offer any solution to accommodate this incident that was completely out of our control. They would not refund or issue a credit. Will not be staying here when we are able to get to London.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pleasant staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great stay, staff were super helpful
Stayed 1 night in Nov 2024

2/10 Terrible

Idelvys

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, I was unable to visit the Novotel London Waterloo due to an unforeseen fire at the airport that prevented me from flying. Despite the situation being entirely out of my control, the hotel handled it poorly and showed no understanding or flexibility. They refused to issue a refund, disregarding the exceptional circumstances. Based on this disappointing experience, I would rate the hotel zero stars. If you're planning a trip to London, I strongly recommend considering other accommodations.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Hotel for pur stay in London! Nice Roms and great breakfast! Good location close to the center of London! I Will definitely stay here again!
Stayed 4 nights in Nov 2024

8/10 Good

Sushrut

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay
Stayed 2 nights in Sep 2024

8/10 Good

Gunilla

Liked: Cleanliness, staff & service, amenities
Nice and clean hotel with great staff in a beautiful area.
Stayed 2 nights in Aug 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Wonderful place to stay! My only negative is due to the fact that we had four people and the room was on the smaller side. We knew this going in so it wasn’t a big issue.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast, nice staff. Will stay again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!
Stayed 4 nights in Aug 2024