Close to Marble Arch and Kensington Gardens, Normandie Hotel has plenty to offer. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
A 24-hour front desk, luggage storage, and a computer station
Smoke-free premises and multilingual staff
Languages
Bulgarian, English, Greek, Russian
Property amenities
Internet
Available in some public areas: Free WiFi
Guest services
24-hour front desk
Luggage storage
Multilingual staff
No housekeeping
Business services
Computer station
Accessibility
This property does not have elevators
More
Smoke-free property
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
A car is not required for transportation to and from this property
Property is also known as
Normandie Hotel London
Normandie London
Normandie Hotel London, England
Normandie Hotel London
Normandie London
Hotel Normandie Hotel London
London Normandie Hotel Hotel
Normandie
Hotel Normandie Hotel
Normandie Hotel Hotel
Normandie Hotel London
Normandie Hotel Hotel London
Frequently asked questions
Is Normandie Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Normandie Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Normandie Hotel?
Check-out is at 11:00 AM.
Where is Normandie Hotel located?
Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station is 5 minutes by foot and Edgware Road (Circle Line) Underground Station is 7 minutes.
Normandie Hotel Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
No hot water in the room. Had clearly been like it a while as the control just span around. I’d accidentally left an item of clothing at the property and in attendance a few days later I was advised they’d thrown it in the bin. So be aware there are no lost and found facilities
Location is good, v close to Paddington. The room was tiny with very tired carpet that was probably teeming with dirt.
Hot water? Not available, the shower was only warm enough not to gasp - but oh well, good for waking up properly.
When I arrived I didn’t realise that the radiator was merely decorative so my first night was absolutely freezing. In the morning I realised there was an electric heater that I needed to plug.
There was one towel, that I used for my body, face and hands, and also as a bath mat. Thankfully the other two nights more towels magically appeared. Never saw a soul.
For what this hotel is, it is the most expensive hotel in London. I’ve stayed in youth hostels more comfortable than this.
Uninhabitable room with no heat or hot water. Hotel staff not responsive/ not on premises. Left the property as soon as practical am awaiting a refund. Horrific experience.
Valentina
Stayed 2 nights in Nov 2024
6/10 Okay
David
Business traveler
28 November 2024
Good location. Hotel rooms were perfectly adequate and not the usual overheated boxes.
I want to raise a formal complaint. When I arrived I was given a key for the main door and the a key for the bedroom door. I went out for dinner Sunday. Came back out the key in the main door and didn’t work. I was outside when it was rainy getting soaked till someone came out he done it worked. I tried again in front of him didn’t work. I asked what’s going or doing wrong he said don’t know.
The bedroom itself is on a slant which makes your balance uneasy. The main receptionist is not approachable. They put a kettle, tea and coffee in the room but no fridge so have no where to put the milk fresh. This is more like fawlty towers the phone number on the website no matter what time day or night you call never no answer. I want a full refund and the beds are so outdated it really is unreal
The mattresses must be ancient as they completely flattened with the slightest weight, with springs sticking out. 1 Sheet and no covers or duvets. No toiletries no plug tiny towel no te
No hot water. No elevator for heavy bags. No staff except for in the mornings when she’s cleaning. Bathroom was falling apart. The water knob in the shower was broken and fell off.
Ryan
Stayed 2 nights in Sep 2024
2/10 Terrible
Martha, Madison
Traveled with family
25 September 2024
Disliked: Staff & service, amenities
NO internet despite being told it was going to be available. Had to pay for 3 days of international phone service to use personal hot spot. No breakfast on any day we were there. NO staff available for the entire stay. Called the number on the door 3 times and no answer. Beds were springs mattress with little padding on top. Boards under the memory form on the small bed. Fan made available in room did not have adapter to plug in.