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Norfolk Inn Paddington

3.0 star property
Get expert help from the friendly staff while enjoying a prime location near Marble Arch.

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Photo gallery for Norfolk Inn Paddington

Reception
Breakfast area
Garden
Exterior
Exterior

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

Twin Room | Internet, bed sheets

Twin Room

Highlights

Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Internet, bed sheets

Single Room

Highlights

Private bathroom
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Bathroom | Shower, towels

Double Room

Highlights

Private bathroom
Coffee/tea maker
  • 23.0 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
6-8 Norfolk Square, London, England, W2 1RS

What's nearby

  • Hyde Park - 8 min walk - 0.7 km
  • Marble Arch - 15 min walk - 1.3 km
  • Oxford Street - 4 min drive - 2.3 km
  • Royal Albert Hall - 5 min drive - 2.3 km
  • Buckingham Palace - 7 min drive - 4.3 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪Sawyers Arms - ‬2 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪Mihbaj - ‬3 min walk
  • ‪It's All Greek to Me - ‬2 min walk

About this property

Norfolk Inn Paddington

Hotel near Marble Arch
Close to Baker Street and Madame Tussauds Wax Museum, Norfolk Inn Paddington provides amenities like laundry facilities.
Other perks include:
  • A reception hall, a 24-hour front desk, and luggage storage
  • Smoke-free premises and concierge services
  • Guest reviews say good things about the helpful staff
Room features
All guestrooms at Norfolk Inn Paddington have amenities such as high-speed internet.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Cable channels, coffee/tea makers, and housekeeping

Languages

English, German, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: internet access

Family friendly

  • Laundry facilities

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

SO Hotel Paddington
SO Paddington
SO Paddington Hotel
So Paddington Hotel
Norfolk Inn Paddington Hotel
Norfolk Inn Paddington London
Norfolk Inn Paddington Hotel London

Frequently asked questions

Is Norfolk Inn Paddington pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Norfolk Inn Paddington?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Norfolk Inn Paddington?

Check-out is at 11:00 AM.

Where is Norfolk Inn Paddington located?

Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park, Marble Arch, and Kensington Gardens. Kensington High Street and Royal Albert Hall are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

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Norfolk Inn Paddington Reviews

Reviews

4.8
Rating 10 - Excellent. 34 out of 612 reviews
Rating 8 - Good. 98 out of 612 reviews
Rating 6 - Okay. 144 out of 612 reviews
Rating 4 - Poor. 134 out of 612 reviews
Rating 2 - Terrible. 202 out of 612 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Nov 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful place, cockroaches in room, bathroom smelt horrendous, worst place I've ever stayed, if you're looking for somewhere near to paddington you'd be better off sleeping on the station floor all night

2/10 Terrible

Jagruti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay of my life the bathroom is full of molds, cockroaches around, dirty rooms and dirty stains everywhere, foul smell, no heating the only good thing was the bathroom had hot water. I would never stay in here… bad very bad
Stayed 2 nights in Dec 2024

2/10 Terrible

Oscar Karl Gustav

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was looking awful. The room was in poor shape and ain’t gonna talk about the toilet in the room..
Stayed 1 night in Nov 2024

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mould on the walls, I absolutely do not recommend it.
Stayed 1 night in Nov 2024

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be going there again the front dest staff rude and not clean
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY HERE
Dreadful condition. Dirty, unkept. No lift. Felt unsafe. Avoid at all costs.
Stayed 1 night in Dec 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
The rooms were tiny, run down with windows that did not close, the room smelled, it was in poor decorative order, there was a water pump or something in the room which kept coming on during the night, the rooms were on the 4th floor with steep narrow and winding stairs to them, really difficult to carry your bags upstairs.
Stayed 1 night in Nov 2024

6/10 Okay

Col Yakubu

Liked: Cleanliness, amenities, property conditions & facilities
More efforts on maintenance
Stayed 9 nights in Oct 2024

2/10 Terrible

Louise

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL, EXTREMELY DIRTY AND FULL OF BUGS. We booked last minute due to train cancellations so were desperate and booked the first hotel we found that was close to the station. The bathroom was full of black mould, we didn't feel comfortable using the shower as it was so dirty. We went out to buy dry shampoo rather than showering there. There were cockroaches everywhere too. AVOID
Stayed 1 night in Dec 2024

8/10 Good

Lira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this inn and the bed was wide enough and was tidy well.
Stayed 3 nights in Feb 2024

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The other reviews were spot on. This hotel is dire.
Stayed 1 night in Jul 2024

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful, unclean, incredibly hot, none of the provisions that were listed. Water was scolding hot.
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Disliked: Amenities, property conditions & facilities
nice people...but i had to ask for a chair (there was none in the room) and for a water glass (there was none ... and he gave me a cardboard coffee cup)...room was cleaned only once in a six night stay, and then the maid left the dirty wet towels on the floor and did not even replace the toilet paper (which i had to ask for)....lumpy creaky bed
Stayed 6 nights in Oct 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
It's wasn't what I expected and it' was unexpectedly rooms I took photos of prove it's not worth the money.
Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didnt work, bathroom needed a good scrubbing, there was not tea/coffee in room, reception were unhelpful to the point of being surly and sour, did raise matters with reception who merely said they would have to see their manager who was not around - this hotel needs to be inspected by the health authority - avoid at all costs you are better off sleeping rough than staying here
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Claims 2 stars, should be zero.
Stayed 4 nights in Aug 2024

2/10 Terrible

Tiffanie Maye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve been
The worst hotel. Old, small stairs, no lift, felles toilet on the third floor, room is small, walls and windows were broken, mye støy, broken electric fan. We change our room to the Ground floor with own bathroom and tiny fan. Område er utrygt and you can smell weeds around the area. Not worth the price, although its located close to the train station.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally suited to arrivals from Paddington, great access to all the sights with underground & bus routes right outside your door. Great variety of good value places to eat on your doorstep and lovely area around the river and park to chill. Rooms were very compact but everything you needed if you are looking for a base to explore London on a budget. Staff were very helpful and amenable providing left luggage facility. Would definitely stay again.
Stayed 2 nights in May 2024

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 10 minutes before leaving! This is has to be the worst hotel I have ever experienced. Do not stay here get the late bus home!
Stayed 2 nights in Jul 2024

2/10 Terrible

Ralfs

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor place
Stayed 1 night in Jul 2024

4/10 Poor

Emma

Disliked: Cleanliness, amenities, property conditions & facilities
Thankfully it was not as bad as some of the reviews suggested but it was still the worst hotel I've ever stayed in. Booking in a rush and I didn't read the reviews before hand but I honestly don't really know how this is allowed to function as a hotel, the beds were the most uncomfortable thing I've ever slept on, the carpets were filthy and the bed sheets werent super clean. We were moved rooms after our door wouldn't lock and their offer to fix it in the morning wasn't accepted...the new room was better but still very very lacking...the windows didn't shut properly so banged constantly in the wind, there were stains all over the walls and carpets and the walls were paper thin. I did sleep alright but mainly due to the fact I was so tired The location was really clsoe to Paddington which was great but I really wouldn't recommend this hotel, it really felt like a youth hostel that should be about £20 a night...
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good area
Stayed 1 night in Oct 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, claim 2 stars, should be zero. Show phone and concierge on website, neither are there.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches
Vile. My room was a basement double room with en suite bathroom that smelt dreadful and was crawling with small cockroaches.
Stayed 1 night in Aug 2024