2/10 Terrible
Leslie U.
24 June 2023
Disliked: Cleanliness
Awful customer service and little communication. We never actually found the air b and b
The owner never gave us the right directions. We arrived shortly after 3pm. We communicated with the owners that the directions they gave us were wrong and there was no house. It’s very frustrating to arrive at a place hoping to unload and rest after a long day of travel only to not see a house.
Yes feel that arrival. No house. Two kids tired ready for nap. And no place to off load the stuff.
Now back to the owners, FOUR hours later they got back to us. They messaged around 6pm saying we will call you in an hour. Nothing else.
Their description was something about a black fence and go down an alley. We never did find it and wound up paying for this and a hotel.
Things to note:
There is no visible location from the street.
So if you want simple this is not your location
If you are traveling with kids this is not your location.
If you want good communication this is not your location.
To be honest I have never left a bad review in my life.
But I wanted to stop any family from going here. If it was dark it would have been even worse.
During our 4 hour wait for them to get back to us we did the best we could but we needed to unload our stuff and get our kids to bed soon.
So please don’t stay here unless the communication is improved.
Sending good vibes to the owners that they figure this out. And great vibes to those who give them a chance.
Leslie U.
Stayed 3 nights in Jun 2023