4/10 Poor
Nancy H.
28 June 2024
Disliked: Cleanliness
Photos are deceiving!
This semi-disaster of a "newly refurbished house" is the fault of VRBO...for two reasons. First, the property is still in the midst of being refurbished with a list of deficiencies that are too many to mention. Secondly, VRBO forced us to make a snap decision on this property because the host of our previously-booked location cancelled on us just 48 hours before we were arriving in England. VRBO promised to find us a replacement property but then, with less than 24 hours before our arrival in England, they informed us that we were on our own to find something else. I wish we could post videos our grandchildren took of this household's many defects...from a kitchen faucet that wobbles like a drunken sailor, to the battered blinds hanging over patio doors. And those same doors won't lock. The armoire in the front bedroom was stuffed with clothing and other belongings of a man who must have been told to vacate the room at the last moment. Stains on the entry carpet looked like someone had done an oil change on a motorycle in there. The owners of this property have carefully posted photos of the interior which avoid showing the numerous problems. There are missing bathroom mirrors and light fixtures, sticky surfaces, and a sky light in the attic bedroom with no shade (we literally had to use duct tape to hold it down). One positive thing: the house can sleep many people with its multiple bedrooms, and the Southgate tube station is a quick walk way with connections to London.
Nancy H.
Stayed 4 nights in Jun 2024