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Malmaison London

4.0 star property
Eco-certified London hotel in London City Centre with a 24-hour front desk

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Photo gallery for Malmaison London

Reception
Cocktail bar
Club Room | In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
The current price is SAR 345
SAR 414 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Cosy Room

Cosy Room | In-room safe, desk, blackout drapes, iron/ironing board

Cosy Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

Club Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Room

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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9.0 out of 10, Wonderful, (433)
The price is SAR 589
SAR 707 total
includes taxes & fees
16 Feb - 17 Feb
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About the neighborhood

Map
18-21 Charterhouse Square, London, England, EC1M 6AH

What's nearby

  • St. Paul's Cathedral - 12 min walk
  • Liverpool Street - 17 min walk
  • The British Museum - 5 min drive
  • London Bridge - 5 min drive
  • Trafalgar Square - 6 min drive

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪Dose Espresso - ‬2 min walk
  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪The Old Red Cow - ‬2 min walk
  • ‪The Hope - ‬2 min walk
  • ‪Buy & Bite - ‬3 min walk

About this property

Malmaison London

Upscale boutique hotel near St. Paul's Cathedral
Near Liverpool Street and Tate Modern, Malmaison London provides dry cleaning/laundry services, a bar, and conference space. The on-site British cuisine brasserie, Bar and Grill, offers breakfast and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), luggage storage, and an elevator
  • Meeting rooms, tour/ticket assistance, and wedding services
  • Concierge services, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 97 rooms feature comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1640 ft (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 27 for adults and GBP 13 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bar and Grill
  • Mal Lounge

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (721 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

Is Malmaison London pet-friendly?

Yes, Malmaison London allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

What time is check-in at Malmaison London?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison London?

Check-out is at 11:00 AM.

Where is Malmaison London located?

Located in London City Centre, this eco-certified hotel is within a 15-minute walk of Barbican Arts Centre, St. Paul's Cathedral, and The Strand. Liverpool Street and Tate Modern are also within 1 mi (2 km). Farringdon Underground Station is only a 2-minute walk and Barbican Station is 3 minutes.

Malmaison London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1009 reviews
Rating 8 - Good. 310 out of 1009 reviews
Rating 6 - Okay. 109 out of 1009 reviews
Rating 4 - Poor. 35 out of 1009 reviews
Rating 2 - Terrible. 24 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was close and convenient for the event i was attending.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very very good housekeeping service. Very attentive. Made a real difference to our stay. Way beyond what one would expect. Florina (my spelling may be off) is a gem.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay. Nice quiet area of London.
Stayed 1 night in Jan 2025

10/10 Excellent

Kieran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, staff were super friendly and accompanying. Rooms were very clean and really enjoyable place to grab a drink on the way out.
Stayed 3 nights in Jan 2025

8/10 Good

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay. The staff were all very welcoming. The room facilities were excellent and the bed was very comfortable. Breakfast was delicious! It is a very quiet location at the weekend but we liked this as London can be noisy and crowded in places. We would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jayne

Traveled with partner
Victor on reception was really friendly
Stayed 1 night in Jan 2025

8/10 Good

Leigh

Stayed 6 nights in Nov 2024

10/10 Excellent

Averil

Liked: Cleanliness, staff & service, property conditions & facilities
Really great staff at the grill restaurant which made our new years night wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed stay on Christmas day. The best time to stay in the city as so quiet. Lovely large room and huge bed. Veryfriendly staff and excellent breakfast options. Couldnt fault it. Hotel set in charming historic square
Stayed 1 night in Dec 2024

10/10 Excellent

George, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, out of the usual downtown noise
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor and the team made our stay absolutely magical. Hotel was beautifully decorated for Christmas, with spacious rooms, wonderful breakfasts, friendly staff (shout out to Jason and his impromptu cocktail class) and just a few steps from the tube. Can’t wait to return!
Stayed 2 nights in Dec 2024

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, lovely breakfast
Stayed 2 nights in Dec 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location. The breakfast was below average though. Don't order the eggs california
Stayed 1 night in Dec 2024

2/10 Terrible

Maria Paula Tenorio

My trip was cancelled due to a last minute issue, hotel refused to help in anyway, not a refund. Not cancelling the following days, nothing.
Stayed 3 nights in Dec 2024

8/10 Good

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel was great. Updated, big room, plentiful hot water, but no fridge, no mirror in the bedroom to sit in front of and do hair/make-up, and I couldn’t plug the hairdryer in the bathroom. The enormous headboard made it impossible to reach the light switches and side tables, so not convenient. But it was quiet, and we never heard other guests (bonus!), and just five mins to Farringdon station, which is a fantastic location. Felt safe walking in the area at night. Right across from famous Smithfield’s market.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

6/10 Okay

Barouyer

Stayed 2 nights in Oct 2024

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness
great location
Stayed 2 nights in Nov 2024

2/10 Terrible

Pete

Stayed 1 night in Nov 2024

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. Super convenient for London public transport and set in a very quiet square. The room was surprisingly big in comparison to other London hotels, and the bathroom was spacious too. Our room didn't seem to have a mini fridge and there was panels falling off the desk where I assumed they closed it shut, but we didn't really need it. A/C seemed to be controlled centrally, and though I didn't have any issues, I heard other guests complaining about the heat, so something to keep in mind. Would definitely stay here again if I need a hotel in the area!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Stayed 1 night in Oct 2024

6/10 Okay

GAVIN

Business traveler
Liked: Cleanliness
Typical service from the Malmasion hotel chain; poor customer service when checking out. I stayed at this hotel for five nights and during my stay the service was satisfactory. When I checked-out I asked for a VAT receipt but it was too much trouble for the receptionist. The rooms are good but rather small. Avoid breakfast, I tried a full English (veggie) and the sausages are disgusting and the spinach was over cooked - every day! Eggs benedict - no flavour and very stodgy. Salmon and eggs - gave me an upset stomach. Every time I had Salmon from the restaurant I was ill. If you order a full-cooked (non-veggie) breakfast you do not get real sausages; they only offer veggie sausages and they are extremely bland and stodgy. The hotel is over-priced and considering breakfast is £27 - it's simply over-priced and flavourless. I won't be returning!
Stayed 5 nights in Oct 2024