2/10 Terrible
Karl
29 April 2025
The property cancelled my booking at 8:30pm the evening before my stay. It still took my money. Their initial message was that I had to cancel the booking via Expedia (who have been very helpful), which I did, but then on the day of the booking they kept calling me to rearrange properties but I had already rescheduled my plans. Now I’m currently going through a lengthy dispute in getting my money back.
I wouldn’t have minded so much, but their excuse for cancelling was that they no longer operate as a hotel, yet at the time of writing this, I could still make future bookings. Overall, a very poor service.
Karl
Stayed 1 night in Apr 2025