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ibis London Excel Docklands

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for ibis London Excel Docklands

Front of property
Dinner served, international cuisine
Bar (on property)
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet friendly
The current price is SAR 350
SAR 420 total
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (SweetRoom)

In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • O2 Arena - 9 min drive - 6.4 km
  • Tower of London - 10 min drive - 7.6 km
  • Tower Bridge - 10 min drive - 7.8 km
  • London Bridge - 13 min drive - 9.5 km

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co - ‬3 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪Nakhon Thai - ‬7 min walk

About this property

ibis London Excel Docklands

Eco-certified hotel near O2 Arena
Located close to Tower Bridge and Tower of London, ibis London Excel Docklands provides dry cleaning/laundry services, a bar, and a business center. The on-site international cuisine restaurant, FOGGS, serves dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and luggage storage
  • A 24-hour front desk, a TV in the lobby, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 278 rooms offer comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

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The price is SAR 328
SAR 394 total
includes taxes & fees
15 May - 16 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Is ibis London Excel Docklands pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis London Excel Docklands?

As of 20 Rabiʻ II 2025, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on 5 Jumada I 2025 start from $111.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis London Excel Docklands?

Self parking is available for GBP 25 per day.

What time is check-in at ibis London Excel Docklands?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

What time is check-out at ibis London Excel Docklands?

Check-out is at noon.

Where is ibis London Excel Docklands located?

Located in Docklands, this eco-certified hotel is 2 mi (3.1 km) from O2 Arena and within 6 mi (10 km) of Tower of London and Tower Bridge. London Bridge and The British Museum are also within 9 mi (15 km). Royal Victoria DLR Station is 5 minutes by foot and Custom House Station is 7 minutes.

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ibis London Excel Docklands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 452 out of 1007 reviews
Rating 8 - Good. 362 out of 1007 reviews
Rating 6 - Okay. 127 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, breakfast was lovely
Stayed 1 night in Apr 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice and clean staff very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome.
Stayed 1 night in Apr 2025

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite area close to train and underground went to concert at 02 so easy
Stayed 1 night in Mar 2025

10/10 Excellent

i claudiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be staying here again
Stayed 2 nights in Dec 2024

6/10 Okay

tim

Room felt a bit more basic than other Ibises have stayed at
Stayed 1 night in Nov 2024

10/10 Excellent

Ch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to Excel

Delightful hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Jincy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Couldn't be more convenient for public transport & Excel.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location. Only negative was the coffee at breakfast was horrible, couldn’t drink it
Stayed 1 night in Feb 2025

8/10 Good

Precious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Great transport links. It’s only a 5 minute walk from Custom House Station in one direction and another 5 minute walk to the cable cars that take you to the O2 arena. Rooms are clean and fairly spacious though the bathrooms are small.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and cheap business hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if your going to the Excel
Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Polite friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous, professional and helpful staff
Stayed 6 nights in Feb 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exactly what we needed, in the right location at the right price.
Stayed 2 nights in Oct 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very clean, very helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Karen Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here to attend a conference in London Excel and this hotel is excellent. I was right across London Excel and also walking distance from the tube/subway station. Safe area and there are restaurant options nearby. Clean room and the size of the room is also good. Great value for money!
Stayed 4 nights in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money for an overnight stay
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very beautiful experience. Lovely staff and views. Definitely coming back again
Stayed 3 nights in Dec 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and great location
Stayed 1 night in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for ExCel

Super convenient to ExCel and the cable car. Clean rooms, great breakfast and plenty places to walk/run.
Stayed 3 nights in Dec 2024

10/10 Excellent

Neni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly , helpful and thoughtful,room nice and clean and location In historical dockland, is strategic location. We will be back again somehow.
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammed Nizran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were extremely helpful and one young lady in particular was fantastic although I didn’t get her name but she did say that she was about to take an exam. I really hope she passed it. She was friendly, professional and a very helpful.
Stayed 2 nights in Mar 2025