Holiday Inn London - Kensington High St., an IHG Hotel

4.0 star property
Hotel with a full-service spa, near Kensington Palace

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn London - Kensington High St., an IHG Hotel

Indoor pool
Property amenity
Exterior
Point of interest
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
The price is SAR 317
SAR 381 total
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Wrights Lane, Kensington, London, England, W8 5SP

What's nearby

  • Kensington High Street - 4 min walk
  • Kensington Palace - 14 min walk
  • Olympia Conference and Exhibition Centre - 18 min walk
  • Royal Albert Hall - 19 min walk
  • Buckingham Palace - 8 min drive

Getting around

  • High Street Kensington Station - 4 min walk
  • West Brompton Station - 20 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Jacuzzi - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Dishoom - ‬5 min walk
  • ‪Japan House - ‬4 min walk
  • ‪The Ivy Kensington Brasserie - ‬4 min walk

About this property

Holiday Inn London - Kensington High St., an IHG Hotel

Upscale hotel near Kensington Palace
Located close to Royal Albert Hall and Olympia Conference and Exhibition Centre, Holiday Inn London - Kensington High St., an IHG Hotel provides a terrace, a coffee shop/cafe, and a garden. Indulge in a deep-tissue massage, a facial, and a body scrub at Imagine, the onsite spa. The on-site international cuisine restaurant, Boulevard Restaurant, offers breakfast, lunch, and dinner. Fitness classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and wedding services
  • Luggage storage, a 24-hour front desk, and a vending machine
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 706 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 17.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Boulevard Restaurant
  • Starbucks
  • Lounge Bar

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St., an IHG Hotel Hotel
Holiday Inn London - Kensington High St., an IHG Hotel London

Frequently asked questions

Does Holiday Inn London - Kensington High St., an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn London - Kensington High St., an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn London - Kensington High St., an IHG Hotel?

Self parking is available for GBP 45 per day. Limited spots are available.

What time is check-in at Holiday Inn London - Kensington High St., an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn London - Kensington High St., an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Kensington High St., an IHG Hotel located?

Located in London City Centre, this spa hotel is within 1 mi (2 km) of Kensington Palace, Olympia Conference and Exhibition Centre, and Royal Albert Hall. Buckingham Palace and Big Ben are also within 6 mi (10 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 12 minutes.

Holiday Inn London - Kensington High St., an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 600 out of 1539 reviews" "
Rating 8 - Good. 452 out of 1539 reviews" "
Rating 6 - Okay. 234 out of 1539 reviews" "
Rating 4 - Poor. 127 out of 1539 reviews" "
Rating 2 - Terrible. 126 out of 1539 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 3 nights in Jan 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have visited this hotel before, so knew it would be an enjoyable stay - it was. Happy to recommend to friends & family and will be staying here again in the future when back in London.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, location and staff service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christina J

Liked: Cleanliness, staff & service, property conditions & facilities
Very quick with resolving minor issues
Stayed 1 night in Jan 2025

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Carpet in room had a few stains, staff very friendly and heipful, near to public transport. Very good overall
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosaleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Super staff, centrally location. Good breakfast, great value for money.
Stayed 3 nights in Jan 2025

4/10 Poor

Cindy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing
Stayed 2 nights in Dec 2024

10/10 Excellent

sergio, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprising place, I work in the area and it was competitive priced
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Great location, good price, clean and well appointed room with everything I needed for a 1 night stay. Would definitely recommend it for a pit stop after a night out for out of towners.
Stayed 1 night in Dec 2024

6/10 Okay

Deanne, Calgary

Liked: Cleanliness, staff & service
The hotel is generally good although showing some wear and tear. Possibly the worst pillows, or perhaps lumps of something that used to be a pillow, ever. Wonderful concierge.
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful The elevators didn’t work consistently The room was not that clean And it was very small The staff, location Convenience shopping and transportation locality was fabulous
Stayed 12 nights in Dec 2024

2/10 Terrible

Samik

Disliked: Staff & service, amenities
Manager n security sucks stay near picadelly
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek, London

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great facility, great location, very well maintained. My room was a little on the compact side, however the space was incredibly well optimised, with new bathroom and furnishings. For two nights stay I was very happy with my experience at this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bekki

Traveled with partner
Very friendly service, we were offered a free upgrade when checking in. Will stay here again xx
Stayed 1 night in Dec 2024

2/10 Terrible

Lance

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
’ve stayed at this hotel twice before, in 2021 and 2022, for short stays and had a positive experience. However, my recent five-night stay was by far the worst hotel experience I’ve ever had, and I deeply regret choosing this property. I booked this stay through Expedia, which may have contributed to the issue, though I had previously booked directly with the hotel. For the price, we were placed in the smallest room available, which was not suitable for two people. Worse, the room had significant black mold on the walls. As someone familiar with the UK's damp climate, I understand that mold can be common, but this was entirely unacceptable in a hotel, especially when you’re paying a premium for a five-night stay. The housekeeping staff appeared to have tried to clean the mold but only succeeded in smearing it across the walls. Even worse, they attempted to hide the mess behind a curtain. After complaining to the manager, I was moved to a larger room, though it had a smaller bed, which was uncomfortable for my partner and me as we are both tall. This was far from ideal, but I accepted it out of necessity. The issues didn’t end there. In the breakfast area, I encountered staff behavior that seemed to reflect unconscious bias in how guests were seated. When I raised my concerns, rather than offering understanding or resolution, the staff became defensive and dismissive. This was troubling and unprofessional. Since leaving the hotel, I have been unwell, and the symptoms began
Stayed 5 nights in Dec 2024

2/10 Terrible

Samik

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Stayed 3 nights in Oct 2024

10/10 Excellent

vanessa, sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The request for early check in was honoured and the checking was seamless.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this hotel and the visit to London. Excellent location, good sized clean and modern room. Staff were great especially Pale and Maz who had to go above and beyond when we lost an item when switching from one room to another. We arrived earlier than our check-in time and our room was not available. Later, there was a chance to check in slightly earlier but room was on the first floor above reception- went to look at it but that room was not satisfactory so we were moved to another room on a higher floor which was larger and renovated unlike the first floor. In that process, we left an item which we only realized hours later and Pale and Maz were able to retrieve it and were so gracious in doing so. Doorman, bellman and all were lovely throughout the stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ibrahim

Stayed 1 night in Nov 2024

10/10 Excellent

Jayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent location close to tube. Staff at the hotel were excellent, always helpful and could not do enough for you. Room was very clean. Would highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Hollie

Stayed 1 night in Nov 2024

6/10 Okay

Shaun

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
in a good location but the hotel is ver dated and the pictures (especially of pool) are very misleading
Stayed 3 nights in Dec 2024

8/10 Good

Bradley

Stayed 1 night in Nov 2024