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Gainsborough Hotel

4.0 star property
Inn with a 24-hour front desk, steps from Natural History Museum

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Photo gallery for Gainsborough Hotel

Interior
Flat-screen TV
Flat-screen TV
Interior
Flat-screen TV

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
Wardrobe or closet
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Triple Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
Wardrobe or closet
  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room

Hypo-allergenic bedding, in-room safe, individually decorated

Family Quadruple Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
Wardrobe or closet
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, in-room safe, individually decorated

Quadruple Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
Wardrobe or closet
  • 15 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Single Room, 1 Twin Bed

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
Wardrobe or closet
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
Wardrobe or closet
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
7-11 Queensberry Place, South Kensington, London, England, SW7 2DL

What's nearby

  • Natural History Museum - 2 min walk - 0.2 km
  • Victoria and Albert Museum - 8 min walk - 0.7 km
  • Kensington High Street - 12 min walk - 1.0 km
  • Royal Albert Hall - 13 min walk - 1.1 km
  • Hyde Park - 15 min walk - 1.3 km

Getting around

  • West Brompton Station - 4 min drive
  • South Kensington Underground Station - 4 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Natural History Museum Member's Room - ‬2 min walk
  • ‪Urban Baristas - ‬2 min walk
  • ‪Gail's Bakery - ‬4 min walk
  • ‪Zetland Arms - ‬3 min walk
  • ‪Shoty - ‬3 min walk

About this property

Gainsborough Hotel

Upscale inn near Natural History Museum
Close to Royal Albert Hall and Kensington High Street, Gainsborough Hotel provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An elevator, smoke-free premises, and free newspapers
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
  • 1 meeting room, luggage storage, and multilingual staff
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms are individually furnished, and offer comforts such as free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Arabic, Bulgarian, English, French, Italian, Romanian, Russian, Spanish, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Restaurants on site

  • Lobby

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Gainsborough Hotel
Gainsborough Hotel London
Gainsborough London
Hotel Gainsborough
The Gainsborough Hotel London, England
Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London

Frequently asked questions

Is Gainsborough Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gainsborough Hotel?

This property doesn't offer parking.

What time is check-in at Gainsborough Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Gainsborough Hotel?

Check-out is at noon.

Where is Gainsborough Hotel located?

Located in London City Centre, this inn is steps from Cromwell Road and Natural History Museum. Victoria and Albert Museum and Imperial College London are also within 10 minutes. South Kensington Underground Station is only a 4-minute walk and Gloucester Road Underground Station is 7 minutes.

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Gainsborough Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 79 out of 764 reviews
Rating 8 - Good. 235 out of 764 reviews
Rating 6 - Okay. 249 out of 764 reviews
Rating 4 - Poor. 137 out of 764 reviews
Rating 2 - Terrible. 64 out of 764 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Nasser

Liked: Cleanliness, room comfort
Disliked: Staff & service
I did not like how the receptionist tricked me into getting breakfast thinking that it was included in the room.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The hotel location was perfect and the staff was extremely nice! The room was clean and for its cost was definitily a worthwhile stay. I would definitely return and book with the hotel again.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Albergo - elegante e pulito - stanza singola con bagno troppo piccolo - anche per chi è abitutato agli standard Inglesi è troppo. Pulizie quotidiane letto sufficiente - dimensioni e arredo camera sufficienti - non merita le 4 stelle - tre sarebbero più oneste. Posizione perfetta - metro a 3min (South Kensingthon- Piccadilly Line from Heathtrow) - In alternativa Gloucester Road - A 3 min a piedi ci sono: Natural/Science/Victoria &Albert museum) - a 10 min a piedi Knitsbridge - a 15 min a piedi Hyde Park Corner. X la colazione suggerisco "Paul" di fronte Metro Gloucester Road. Personale Kindly & friendly
Stayed 4 nights in Dec 2018

4/10 Poor

Dominic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Would not stay there again...
Great location..staff lovely... hotel desperately in need of refurbishment and extremely noisy inside and outside...would not stay there again though.
Stayed 2 nights in Jan 2019

10/10 Excellent

Prasadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Loose flooring that creaked if someone walked anywhere on the same floor, you could hear it. Lift so noisy it keeps you awake. Beds so bumpy I suspect they are older than me. Bathroom that is literally falling apart (added handle for shower door screwed in because door splitting in two, no plug for sink, you turn and turn the taps but you will be waiting a while for any water to come out) and very old dusty/moldy smell to the room. 4 star rating is absurd for this hotel.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

立地よし。博物館と駅が至近距離。
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Bra läge. Rummet höll dock inte den standard som var utlovad.
Stayed 3 nights in Dec 2018

2/10 Terrible

Margarethe

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Lage ist gut. Habe ein schlechtes Zimmer erwischt: winzig, kalt, schmutzig, 2 Lampen funktionierten nicht, lauwarmes Wasser in der Dusche, Fenster zerbrochen und notdürftig geklebt, hellhörig. Ich blieb 2 Nächte, jede Nacht wurde man von einem Feuer-fehl-Alarm aufgeweckt.
Stayed 2 nights in Dec 2018

4/10 Poor

TOM

Disliked: Property conditions & facilities, room comfort
Run down & shower not functional
Shower didn’t work. Place seems very run down
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Very professional, helpfull and friendly staff. Excellent ! Bathroom in poor condition. For breakfast, need to go to another hotel, opposite to the Gainsborough.
Stayed 3 nights in Dec 2018

6/10 Okay

Jayne

Liked: Staff & service
Disliked: Property conditions & facilities
Ratings
The location was fantastic but the room itself was in need of repair. Curtain falling down, leak in sink, u comfortable double bed.
Stayed 1 night in Dec 2018

6/10 Okay

Tim

Liked: Staff & service
Disliked: Cleanliness, room comfort
Need updating
Staying for business. Was in lower room 35. Bathroom full of mould all over the roof, can imagine all the spaces floating around. The shower I stepped into ment I had the fixed shower head to my chin height. Very uncomfortable having shower and the the shower door to close I had to lift the glass pain off it’s rail and then put in into posittion, very unsafe. The bed itself soft no spring and I could feel a bar going through it. Very uncomfortable. Overall needs updating
Stayed 1 night in Dec 2018

8/10 Good

Matthew, Cambridge

Liked: Staff & service
Small room in a very well situated hotel.
Small room in a very well situated hotel. Comfortable room and friendly staff. The hotel is a bit dated but I had a good night's sleep at a reasonable price for the area.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Annie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Chambre 204 avec 1 grand lit (=2 petits lits accolés) qui prend toute le place. Un bureau et 1 chaise qui obstruent l'accès à la salle de bains donc tout ce mobilier est très encombrant dans cette petite chambre. On entend en permanence le bruit de la circulation incessante car pas de double vitrage. Moquette tachée et défraichie. Mobilier très usé et chaise totalement inconfortable car le rembourrage est affaissé. Par contre grand écran TV et grande salle de bains. Lavabo avec robinetterie ancienne (eau chaude eau froide séparée). Dès qu'on allume la lumière dans la salle de bains on doit supporter un infernal bruit de "moteur" . Les autres chambres autour de la mienne semblaient en meilleur état ..Ceux qui ont l'option avec petit déjeuner doivent se rendre à l 'hôtel situé en face pour prendre leur petit déjeuner. Très bonne situation de l'hôtel proche du métro South Kensington et des musées V&A et d'histoire naturelle et beaucoup de commerces.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel für einen Städtetrip nah gelegen an der Circle Line
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Comfortable and safe environment. Welcoming staff and friendly atmosphere.
Stayed 1 night in Dec 2018

6/10 Okay

Marie

Liked: Staff & service
Shame but has potential
Great location. Friendly staff. We had a basement room which was freezing and very dark. The narrow corridor outside the room was lighter and warmer! A lively noisy school was outside our small 'window'. Bed very uncomfortable. Shower needs work. You have to hold the button down on the kettle to get it to boil!! No instructions or welcome booklet/folder. Such a shame as it's a lovely looking hotel. It needs some TLC and investment. Sorry but we will not be back.
Stayed 1 night in Dec 2018