The gal who makes breakfast and is often at the service window was the great part of this establishment. She is friendly and tries to compensate for the dumpy accommodations. It's always sad to me when a formerly beautiful place is updated with the very cheapest of materials. A few examples: the plastic towel rack, which was too high for me to reach, was put on poorly, so I knocked if off several times when leaping to put a towel on it; the toilet veers to one side if you move a bit; the ribbed bottom of the shower stall is both painful to the feet and permanently stained; having no shower curtain means water all over the bathroom, but a curtain would probably make the stall deeply dark; the throw pillows on the bed are terribly pilled and inspired a shiver; the mirror in the main room is in front of a desk, so it's very difficult to actually use. No personality in the room. Though I know this wouldn't bother everyone, I found it tough to have no healthy offerings for breakfast (no fruit, plain water available - you could buy water, only.) There was a fiber cereal offered. It seemed stale, but perhaps that was how it tasted! Also no brewed coffee, only instant. (Though UK is the land of tea, coffee seemed to be abundantly offered and enjoyed everywhere.) Not too far from the Tube, and felt like a safe enough neighborhood. I was there in a warm spring with cool nights and it was necessary to keep the unscreened window open at night for comfort. Overwarm in the day.