The hotel was easily accessible by multiple bus routes and three Tube stations, including a 10-minute walk to the Elizabeth Line that takes you to Heathrow Airport. A wide selection of restaurants was two blocks over on Queensway. Also, it is within walking distance of several places of interest, including Kensington Palace, Notting Hill, and Portobello Road to name a few. The front desk staff were very friendly, offering weather tips and directions. We enjoyed the complimentary breakfast options. Previous reviews had indicated room and elevator size (fits two people each with a carry-on), so we were not put off. Any quirks that we saw were probably due to the conversion of the building from a private home to a hotel. There was no central air in our room; however, there was a portable a/c unit that worked fine. Although the room was small compared to a US standard room, it was packed with all the amenities: a safe, hair dryer, mini fridge, an electric kettle, and all the complimentary hot drink condiments. If you are not a fussy traveler and looking for a clean and conveniently located place to stay while in London, then it is ideal.