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DoubleTree by Hilton Hotel London ExCel

4.0 star property
Enjoy tranquility near London's vibrant scene. Take in some fresh air on the hotel’s lovely terrace and let your worries fade away.

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London ExCel

Front of property
Bar (on property)
In-room safe, desk, laptop workspace, blackout drapes
Dock
Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
The current price is SAR 362
SAR 434 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 Queen Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Water View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed (Water View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Water View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Accessible, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Accessible, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 24 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Hampton by Hilton London Docklands

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, (1007)
The price is SAR 299
SAR 359 total
includes taxes & fees
20 Mar - 21 Mar
Hampton by Hilton London Docklands

About the neighborhood

Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

What's nearby

  • ExCeL Exhibition Centre - 7 min walk
  • London Stadium - 11 min drive
  • Westfield Stratford City - 11 min drive
  • O2 Arena - 11 min drive
  • Tower of London - 12 min drive

Getting around

  • Prince Regent Station - 5 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪Costa Coffee - ‬11 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪Sandwich & Co - ‬12 min walk
  • ‪E16 Café - ‬6 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

Upscale eco-certified hotel near ExCeL Exhibition Centre
Located close to O2 Arena, DoubleTree by Hilton Hotel London ExCel provides a terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a 24-hour front desk, and 2 meeting rooms
  • A front-desk safe, an elevator, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 287 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (882 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Pay movies
  • TV

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Is DoubleTree by Hilton Hotel London ExCel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 77 lbs per pet. There's a fee of GBP 35 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of 3 Rabiʻ I 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on 9 Rabiʻ I 2025 start from $115.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel London ExCel?

Self parking is available for GBP 15 per night. Limited spots are available.

What time is check-in at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel London ExCel?

Check-out is at noon. Late check-out is available for GBP 10 (subject to availability).

Where is DoubleTree by Hilton Hotel London ExCel located?

Located in Docklands, this eco-certified hotel is 0.3 mi (0.5 km) from ExCeL Exhibition Centre and 2.4 mi (3.9 km) from O2 Arena. London Stadium and Westfield Stratford City are also within 6 mi (10 km). Prince Regent Station is 5 minutes by foot and Royal Albert Station is 7 minutes.

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DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 484 out of 1002 reviews
Rating 8 - Good. 304 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great train links to central london, safe and convenient, but away from histle and bustle of central London.
Stayed 3 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly,clean
Stayed 1 night in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the water
Stayed 1 night in Feb 2025

8/10 Good

Samia

The staff were nice and helpful regarding the stay. And the overall it was good, would recommend for others.
Stayed 2 nights in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
I was attending a conference at the Excel centre which is in the urban wasteland east of Canary Wharf. Dorm like rooms where the owners recognise that most people stay there because they want to be close to the conference centre.
Stayed 3 nights in Feb 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Liked breakfast Too far out from central London Noisy bed Noisy air con Good shower
Stayed 3 nights in Dec 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so polite and friendly and allowed me and my travelling companion to check in earlier than the set time
Stayed 4 nights in Oct 2024

10/10 Excellent

Chunxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, but it is a little bit confusing to walk from station to hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

BASIT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, good location. No details about parking on Expedia site, parked in the nearby ExCel centre. We would have parked at the Hilton if we knew. Walk along the dock wasn’t allowed due to construction work. Notification about this was lacking added hassle to our journey to the O2. Room was really nice and hotel was super clean, neat and tidy so overall we were very happy with our stay!
Stayed 1 night in Feb 2025

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice to see Anna voyage but other than that a bit too far out
Stayed 2 nights in Jan 2025

10/10 Excellent

FARES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with friendly and knowledgeable staff.
Stayed 1 night in Sep 2024

8/10 Good

Malcolm

There was an air conditioner in the bathroom that couldn’t be turned off, which meant there was an irritatiibf noise through the night
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Pleasant experience. Appreciated the extra water and snacks as nothing local in walk from DLR. Staff very helpful.
Stayed 2 nights in Nov 2024

2/10 Terrible

Shaun

Liked: Cleanliness
Disliked: Staff & service
I would absolutely avoid this hotel unless you had no other choice. The staff welcome was the biggest let down. The parking is definitely an issue. The company rips you off at exit and the hotel hide behind that fact. Room is comfortable but the rest does ruins the experience. You definitely get treated like a captured audience and it’s a take it or leave it attitude due to the vicinity of the excel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay, staff are exceptional they will go to any means to provide a number one service to you so if you want to 1st Class Customer service then look no further we have been 5 or 6 times and every time it gets better and better, thanks
Stayed 4 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great transport link, walking distance to London city airport. On the river with great views. Very clean and modern. Dining / bar options closed early with customers directed to Just Eat
Stayed 2 nights in Nov 2024

8/10 Good

Giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, bed really comfortable, and the whole site was very clean. The breakfast was varied, but the hot food was a little cold unfortunately.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff Clean and tidy and lovely lounge bar
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay if at Excel but location is not great. 10min walk through park/construction site. It’s an old hotel, lift not working but staff were great
Stayed 2 nights in Dec 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really terrific welcome Lovely size room Helpful and kind staff Bed was small and springs were rather noisy not very comfy Amenities in room really good Close to overland rail for the 02 and the city Very good value for money
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to get to the excel centre, only a short walk but a nice distance to go. Super easy to get around london, the dlr station is in perfect distance. A nice little bit of life around the hotel, with the pub just being over the road. Really good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Levine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025