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Courtyard by Marriott London

3.0 star property
Hotel in London with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Courtyard by Marriott London

Exterior
Restaurant
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Suite, 1 Bedroom, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, iPod dock
Designer toiletries, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
864 Exeter Road, London, ON, N6E1L5

What's nearby

  • White Oaks Mall - 16 min walk - 1.4 km
  • Victoria Hospital - 6 min drive - 5.2 km
  • London Convention Center - 9 min drive - 7.4 km
  • Budweiser Gardens - 10 min drive - 8.3 km
  • University of Western Ontario - 14 min drive - 11.4 km

Getting around

  • London Station - 15 min drive
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Babylon Pizza and Shawrma - ‬2 min drive

About this property

Courtyard by Marriott London

Hotel located in Westminster
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Courtyard by Marriott London. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, cooked-to-order breakfast (surcharge), and express check-out
  • Express check-in, a vending machine, and a gift shop
Room features
All 120 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch LCD TVs with satellite channels
  • Wardrobes/closets, recycling, and mini fridges

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: CAD 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (1,776 square feet of space)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12.50 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard London
Courtyard London Marriott
Courtyard Marriott Hotel London
Courtyard Marriott London
London Courtyard
London Courtyard Marriott
Marriott Courtyard London
Marriott London Courtyard
Courtyard West Sussex
Courtyard Marriott London Hotel
Courtyard by Marriott London Hotel
Courtyard by Marriott London London
Courtyard by Marriott London Hotel London

Frequently asked questions

Does Courtyard by Marriott London have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

Is Courtyard by Marriott London pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott London?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott London?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Courtyard by Marriott London?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Courtyard by Marriott London located?

Located in Westminster, this hotel is within 2 mi (3 km) of White Oaks Mall, Landmark Cinemas 8 London, and Green Par Driving Range. Westminster Ponds and Parkwood Hospital are also within 3 mi (5 km).

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Courtyard by Marriott London Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well organized and with good Covid precautions.
Stayed 1 night in Jan 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean...well except with the issues with the parking lot - looks like the manhole sewers were clogged and the parking lot was flooded...
Stayed 1 night in Dec 2021

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
The person working the front desk both Dec 25 and Dec 26 was amazing. Incredibly helpful, friendly and accomodating! Very appreciative of his help.
Stayed 1 night in Dec 2021

8/10 Good

Mary Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel several times throughout each year. It is our first choice for our family of five. The suite fits us all and we like having a mini-fridge and two televisions. The towels and bedding are good quality. The workout room has been redone and is much better. I do wish, however, that there were wipes provided for cleaning the equipment after use. The front desk staff are always very good.
Stayed 1 night in Dec 2021

2/10 Terrible

Ololade

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST HOTEL EVER! I WOULD STAY AWAY FROM BOOKING THIS HOTEL! There are BEDBUGS at this hotel, they have refused to issue me a refund despite the fact that I and my guests could not sleep in the hotel due to the bedbugs. Bedbugs were crawling all over, one of my guests was bitten vicariously by bedbugs. Terrible and very terrible customer service. I have pictures and videos of what happened and these bedbugs running around. The hotel did not care! BOOK HOTEL AT YOUR OWN RISK! A bedbug bite does a lot to your health.
Stayed 1 night in Dec 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Friendly check-in Clean, quiet and spacious.
Stayed 1 night in Nov 2021

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
There could have been a couple of bottles of water in the rooms and maybe 2 cookies or granola bars. No vending machines anywhere and Starbucks closed before our arrival.
Stayed 1 night in Dec 2021

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel accueil, très propre
Stayed 1 night in Nov 2021

4/10 Poor

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities
No water No room credit
Checkin in was great. The room was amazing. However, on the morning of checkout the hotel had no water as there was a leak in the lobby. So no shower, washing up or using the bathroom. Front desk was trying to handle the situation but it was not resolved. So I had to go to my next destination without a shower. When asked for any credit for the lack of water I was told no as I booked through this site and not directly with the Marriott.
Stayed 1 night in Nov 2021

2/10 Terrible

Sharda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room got flooded and we were not giving a room replacement the water were turned off throughout the building & washrooms was not available to use. I was on a business trip and this is highly inconvenient I just needed a place to sleep. I believe I should be fully refunded for the stay.
Stayed 1 night in Nov 2021

4/10 Poor

Courtney

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There were kids running up and down the hall past 10pm and no parents in site. We had no running water the next morning and I wasn't able to shower. Very frustrating stay
Stayed 1 night in Nov 2021

10/10 Excellent

Shelley

Liked: Staff & service, amenities, property conditions & facilities
The staff was very accommodating
Stayed 6 nights in Oct 2021

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
TV didnt work had to switch rooms Could use real glasses in the room
Stayed 1 night in Oct 2021

8/10 Good

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and quiet
Stayed 1 night in Oct 2021

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, we were also allowed to check in early.
Stayed 1 night in Oct 2021

8/10 Good

dexter

Stayed 5 nights in Oct 2021

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Thanks to the staff!
Stayed 1 night in Oct 2021

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great experience Could use a little more cleaning in the not used every day places fridge and in side heater Other then that every thing else was very clean and pleasing
Stayed 1 night in Oct 2021

10/10 Excellent

Kofi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 11 nights in Sep 2021

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Great place to stay not too expensive for the quality
Stayed 4 nights in Sep 2021

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room's furnishings and the bathroom were all up-to-date and spotless. I was told the hotel had recently renovated the rooms, and the results are great!
Stayed 1 night in Oct 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 2 nights in Sep 2021