Close to Royal Botanic Gardens, Kew, Civic Hotel has plenty to offer. Stay connected with free WiFi in public areas.
Additional perks include:
Free self parking
A 24-hour front desk, multilingual staff, and smoke-free premises
Languages
English, Hindi, Polish, Portuguese
Property amenities
Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Guest services
24-hour front desk
Daily housekeeping
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible path of travel
More
Smoke-free property
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Civic Hotel Hotel
Civic Hotel Hounslow
Civic Hotel Hotel Hounslow
Frequently asked questions
Is Civic Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Civic Hotel?
Self parking is free at this property.
What time is check-in at Civic Hotel?
Check-in start time: 1:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Civic Hotel?
Check-out is at 10:30 AM.
Where is Civic Hotel located?
Located in Hounslow Central, this hotel is 2.3 mi (3.6 km) from Twickenham Stadium and 2.4 mi (3.8 km) from Thames River. Royal Botanic Gardens, Kew and Ealing Broadway Shopping Center are also within 6 mi (10 km). Hounslow Central Underground Station is only a 4-minute walk and Hounslow East Underground Station is 10 minutes.
Civic Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Not happy at all wont recommend this hotel to anyone room was so dirty like specially the walls, no big mirror, no hairdryer, bed matress were horrible not confortable at all!! Very bad smell in the hallway and so noisy night time! Very disappointed with this hotel parking also very very limited !! I wont recommend to anyone at all after the experience I had
Neelam
Stayed 1 night in Oct 2024
8/10 Good
Joyce
28 September 2024
Liked: Staff & service
All staff are friendly, polite, helpful and understanding.
Thanku for taking care of me so well 😊
Adequate room although quite cramped for 2 people.
The room was unbearably hot. A small fan was provided but did hardly anything to improve comfort.
Avoid Room 205.
Stayed for 1 night. Room and toilet was very clean.
Thing to improve: We saw a mouse in the room when we returned in the night. That is a health hazard and not expected from hotel at this price especially given everything else was good about the room.
We were looking for a modest price hotel in a convenient location, and this suited our needs. It was clean and in a good condition. The staff were under pressure during breakfast, but did their best. More staff could be employed.
Overall for the price we paid it was what we expected.
Great experience, will definitely book again. Free parking, great location to train station, 10 minute walk to Hounslow city centre. Comfortable room too. Netflix, bbc iplayer and other tv apps on TV to watch in deluxe room. Great shower and water pressure. Lovely towels and bathroom amenities.
Had a few issues on check in with the original double room we checked into (wall socket not working and toilet seat broken) lovely reception was made aware and upgraded our room to deluxe room and catered to our needs.
We didn’t have breakfast as we did not need it, but breakfast available to add upon check in.
Overall 10/10 - Thank you :)
Lia
Stayed 1 night in May 2024
6/10 Okay
Heather
22 May 2024
I stayed for one night. It was average to what I needed. If I was to stay there longer I probably wouldn't stay there.
The image of the hotel from the outside will deceive you into thinking that it is an ancient, ancient building in which you feel British authenticity.
But the hotel's external view does not reflect its internal condition. You pay nearly 100 euros for a night where you don't even feel safe.
Carpets are never clean
There is hair on the sheets which suggests it has not been cleaned
Samples of shampoo are not enough to wash the head.
You participate in your neighbor's speech and perhaps his breathing.
You have to be a mountain climber to climb the stairs to your room.
The sink is so small that you think it is a miniature model of a sink, and therefore you will struggle to wash your face.
You have to carry toilet paper in your hand because there is no room for it (a farce in every sense of the word)
The hotel, which you will pay approximately 100 euros for, does not have a hall to sit in. I wanted to sit in a hall that turned out to be for dining, and the employee ran out saying that it is forbidden to sit here, this hall is for dining only.
There are hotels of a higher standard for group accommodation for 16 euros, which are considered better.
I don't even recommend going near the hotel.
The problem is that you pay for three or four-star accommodation while the room standard is worse than you can imagine. The only good thing is that the day employee is nice .
In the end, I advise you to sleep in the car rather than book in this ( Hotel).