Castleton Hotel

3.0 star property
Experience helpful service amidst vibrant London surroundings. Get connected and get around easily.

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Photo gallery for Castleton Hotel

Exterior
Quadruple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Lobby
Reception
Interior entrance

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Double Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
Daily housekeeping
  • 14.00 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
Daily housekeeping
  • 14.00 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
Daily housekeeping
  • 22.00 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
Daily housekeeping
  • 18.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room (1 single bed)

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Map
164-166 Sussex Gardens, London, England, W2 1UD

What's nearby

  • Hyde Park - 5 min walk
  • Marble Arch - 16 min walk
  • Oxford Street - 4 min drive
  • Kensington High Street - 5 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪The Bear (Craft Beer Co.) - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk

About this property

Castleton Hotel

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Castleton Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), an area shuttle, and smoke-free premises
  • Tour/ticket assistance, concierge services, and a front-desk safe
  • Luggage storage and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Castleton Hotel include comforts such as free WiFi and sound-insulated walls. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 30 per day)
  • Limited onsite parking
  • Area shuttle

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport or ID copy.

Renovations and closures

This property is closed from May 17 2024 to May 16 2025 (dates subject to change).
This property will be closed from May 17 2024 to April 17 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England
Castleton Hotel Hotel
Castleton Hotel London
Castleton Hotel Hotel London

Frequently asked questions

Is Castleton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castleton Hotel?

Self parking is available for GBP 30 per day. Limited spots are available.

What time is check-in at Castleton Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Castleton Hotel?

Check-out is at 11 AM.

Where is Castleton Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

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Castleton Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 23 out of 237 reviews
Rating 8 - Good. 47 out of 237 reviews
Rating 6 - Okay. 49 out of 237 reviews
Rating 4 - Poor. 50 out of 237 reviews
Rating 2 - Terrible. 68 out of 237 reviews

4.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

marney

Adequate for a short stay.
Stayed 2 nights in Apr 2024

8/10 Good

Olga

Liked: Staff & service
Staff was polite and helped when needed. Location is very convenient.
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice well run hotel by Paddington station
Great reasonably priced hotel right by Paddington station and underground
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to train station
Nice hotel very close to Paddington train station, plenty of places to eat close to hotel, clean hotel with 24 hour reception desk, has lift in hotel if you struggle with stairs, comfortable bed and great powerful shower in bathroom
Stayed 3 nights in Mar 2024

8/10 Good

Jose Alejandro Ortega

Liked: Cleanliness, staff & service, amenities
Gute lager, Restaurants, Bars
Stayed 3 nights in Oct 2023

6/10 Okay

Duncan

Liked: Cleanliness
A bed close to Paddington.
Stayed 1 night in Dec 2023

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Good hotel for the price, staff were all friendly - would stay there again when in London.
Stayed 1 night in Dec 2023

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities
Excellent location for a London visit, pretty close from Paddington station, good restaurants around for all budgets, safe place and amazing location. Recomended for all
Stayed 3 nights in Dec 2023

10/10 Excellent

tejanandreddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect.
Stayed 2 nights in Dec 2023

10/10 Excellent

Angelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castleton Hotel
So good. Staff are so nice
Stayed 2 nights in Oct 2023

8/10 Good

JOHAN

Liked: Amenities, property conditions & facilities
A simple 3-star accommodation in central London. Nearby to Paddington station with amenities and restaurants around a safe and quiet area. Good for short or overnight stays.
Stayed 1 night in Oct 2023

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place to stay

8/10 Good

Ming Sum

Liked: Cleanliness, staff & service, amenities
5 mins walk from Paddington station with lots of restaurant nearby Baggage storage with charges
Stayed 1 night in Oct 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for good hotel
Dated but clean and for the price what I expected. Clean nice bathroom just did the job to get our heads down after night out. Was very quite over all good hotel. Would stay again for sure.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Reasonable for the price. Small but comfortable room. Needed a good hoover. Friendly staff and great location
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
A basic hotel close to paddington station. In need of updating and renovating. Served a purpose. The ensuite was like a portaloo.
Stayed 1 night in Feb 2024

2/10 Terrible

susanne

Disliked: Cleanliness, property conditions & facilities
Absolutely filthy … 2 shocking rooms so bad we didn’t stay and looked for another hotel so we could sleep in a clean, mould free room.
Stayed 1 night in Apr 2024

4/10 Poor

Emilio

Disliked: Cleanliness, property conditions & facilities
I have liked that it's close to Paddinghton Unfortunately it was not cleaned enough
Stayed 2 nights in Oct 2023

6/10 Okay

Khamika

The hotel is located in a good area. There are multiple restaurants and a convenience store. Try the Italian restaurant Infront of the hotel, the food is nice,good vibes. Walking distance to the park and shopping on Oxford Street,close to picadili circus. Nice area. Not far from Buckingham palace
Stayed 1 night in Oct 2023

6/10 Okay

Rémi

Liked: Staff & service
Disliked: Cleanliness
Vert good price per night, big room, usual bathroom... Please take more attention to thé cleening ans thé sheets.
Stayed 3 nights in Oct 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the dirtiest and smelliest hotel room ive ever been in. We booked this for a family weekend away, the pictures on the website looked ok, the place was vile.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - lovely staff
The hotel is in an excellent location, just a few minutes' walk from Hyde Park, Paddington Central Station, and bus stops. There are pubs, restaurants, and mini-markets nearby. The room is small but very convenient and had a great city view. The mattress is comfortable and perfect for resting after long walks! There was always hot water for a bath. The sheets and towels were clean. The staff were very friendly and helpful! They kept our luggage after checkout and even collected a package I was expecting from a company. I will definitely choose it again for my next trip to London!
Stayed 3 nights in Mar 2024

10/10 Excellent

C P D p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
I was looking for somewhere for a night with a sensible budget in a good position, and this Hotel fits the bill exactly. It is on the edge of the London Street, eateries and internally is clearly being upgraded in many ways. So from my point of view was a perfect Choice
Stayed 1 night in Dec 2023

4/10 Poor

Ka Yiu

Disliked: Cleanliness, property conditions & facilities
Good location and it is near Paddington underground station. However, small room and not a clean room. Small toilet and not enough space to take a shower
Stayed 1 night in Dec 2023

8/10 Good

Delphine

Liked: Amenities
Room clean but small , bathroom very small
Stayed 3 nights in Oct 2023