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Carlton Hotel

2.5 star property
Feel right at home in London’s vibrant heart where attentive service meets easy access to iconic landmarks.

Choose dates to view prices

Photo gallery for Carlton Hotel

Exterior
Exterior
Pillowtop beds, in-room safe, desk, WiFi
Reception
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is SAR 176
SAR 211 total
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room (Large)

Family Room (Large) | Pillowtop beds, in-room safe, desk, WiFi

Family Room (Large)

Highlights

Heating
TV
Pillowtop bed
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed OR 3 Twin Beds

View all photos for Double Room

Room amenity

Double Room

Highlights

Heating
TV
Pillowtop bed
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Room amenity

Single Room

Highlights

Heating
TV
Pillowtop bed
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Pillowtop beds, in-room safe, desk, WiFi

Twin Room

Highlights

Heating
TV
Pillowtop bed
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Pillowtop beds, in-room safe, desk, WiFi

Quadruple Room

Highlights

Heating
TV
Pillowtop bed
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Pillowtop beds, in-room safe, desk, WiFi

Triple Room

Highlights

Heating
TV
Pillowtop bed
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

St Athans Hotel

Pet friendly
Free WiFi
Business services
Housekeeping
8.0 out of 10, Very Good, (1003)
The price is SAR 291
SAR 349 total
includes taxes & fees
4 Feb - 5 Feb
St Athans Hotel

About the neighborhood

Map
90 Belgrave Road, Victoria, London, England, SW1V 2BJ

What's nearby

  • Buckingham Palace - 19 min walk
  • Westminster Abbey - 19 min walk
  • Big Ben - 4 min drive
  • Trafalgar Square - 5 min drive
  • London Eye - 6 min drive

Getting around

  • Pimlico Underground Station - 6 min walk
  • London (ZEP-Victoria Train Station) - 9 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪The Gallery - ‬3 min walk
  • ‪Cask Pub & Kitchen Brighton - ‬2 min walk
  • ‪The Queens Arms - ‬4 min walk
  • ‪The Marquis of Westminster - ‬4 min walk
  • ‪Cyprus Mangal - ‬4 min walk

About this property

Carlton Hotel

Hotel near Buckingham Palace
Close to Westminster Abbey and Big Ben, Carlton Hotel has plenty to offer. Guests can connect to in-room WiFi (surcharge).
Other perks include:
  • Express check-out, express check-in, and a front-desk safe
  • Luggage storage, concierge services, and tour/ticket assistance
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Carlton Hotel have amenities such as safes, WiFi, and room service.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per stay)
  • Available in some public areas: WiFi (GBP 5.00 per stay)

Parking and transportation

  • No onsite parking available

Food and drink

  • Room service available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: GBP 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: GBP 5.00 per stay (rates may vary)
  • Early check-in fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

Property is also known as

Carlton Hotel London
Carlton Hotel Hotel
Carlton Hotel London
Carlton Hotel Hotel London

Frequently asked questions

Is Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Hotel?

Carlton Hotel doesn't offer parking.

What time is check-in at Carlton Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability).

What time is check-out at Carlton Hotel?

Check-out is at 11 AM.

Where is Carlton Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Westminster Abbey are also within 1 mi (2 km). Pimlico Underground Station is 6 minutes by foot and Victoria Underground Station is 9 minutes.

Carlton Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 98 out of 839 reviews
Rating 8 - Good. 246 out of 839 reviews
Rating 6 - Okay. 253 out of 839 reviews
Rating 4 - Poor. 150 out of 839 reviews
Rating 2 - Terrible. 92 out of 839 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Stayed 1 night in Dec 2024

2/10 Terrible

Dina

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The mattresses and pillows were lumpy and sagging in the middle. We were given a basement room and the non stop stomping starting at 6 am was unacceptable. Also be advised they charge 5 pounds a day for wifi.
Stayed 2 nights in Dec 2024

4/10 Poor

Sheikh Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ashmeen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

jackie

Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Aug 2024

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

FAHAD ZOHAIB

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good toilet and bath
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place. But check-in is only from 2pm
Stayed 1 night in Oct 2024

8/10 Good

Ranjini

Traveled with family
Liked: Room comfort
First time in London
The location is pretty good - we got the triple room. It was ok, they agreed to store our luggage after check out - this was a great perk. We could roam London luggage free!
Stayed 1 night in Sep 2024

4/10 Poor

Daljinder

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location. Hotel has no lift so if you want to avoid stairs request room 205. No fridges in the rooms but front desk will hold small things you need to keep cold in their fridge at the reception. Rooms are small. Beds are super uncomfortable and springy. Shower is combined with the toilet and sink, shower curtain will stick to you while you shower. No shampoo, only bar soap, and pink industrial grade soap as body gel. Only one towel per person no hand towel or face towel. They “clean the room” every day but it’s basically re making the bed with the same linen you have sleeping in the duration of your stay. No washed sheets/linen for the duration of your stay, but they do replace your towel. They also don’t clean your bathroom, toilet and won’t change your cups in the room. Carpet is already sticky and smelly they don’t vacuum it during your stay. They have a window with no screen so bugs will come into your room. Room is super out dated but does have a tv from the early 2000’s that you can only see if you’re sitting up. Walls are an extremely dirty with coffee and “other” stains. Fire alarm went off at 6am. Scared the crap out of us. Super loud in the room as they have a mid 1900’s style fire alarm set up in the rooms. We went to front desk for guidance and one other lady had come down and he told us “all good” with no explanation as to why that happened or if there was indeed a fire. All and all location is what matters as when visiting London you aren’t really in your
Stayed 3 nights in Oct 2024

6/10 Okay

Sherry

Stayed 6 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, our second stay here… both times friendly, responsive and welcoming hosts.
Stayed 2 nights in Oct 2024

4/10 Poor

Peter

Traveled with partner
Disliked: Amenities, property conditions & facilities
Just pay a bit more and go elsewhere. And I’m not a particularly fussy person.
Stayed 1 night in Oct 2024

2/10 Terrible

Corey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for in London. I mistakenly booked based off of the bad Canadian dollar. Assumed that nightly rentals between $161 and $191 a night would get us a decent hotel. The room was awful. Moldy bathroom, bedroom in need of TLC. Simple as wiping down walls would be a start. Then deal with the paint damage, non working bathroom fan and black mold throughout bathroom. Grout between tiles falling apart leaving major areas for water damage. Nice staff at front desk
Stayed 4 nights in Sep 2024

6/10 Okay

UWA

Business traveler
Stayed 7 nights in Sep 2024

4/10 Poor

Yadira

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not for me.
So noise! Every time a door opened I would wake up thinking someone was getting in my room.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Staff & service
Did the job
Perfect for what I wanted
Stayed 1 night in Sep 2024

8/10 Good

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

A J

Traveled with group
Good value for money
More than adequate, part as the room-rate was excellent.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Check the cctv.
Stayed 1 night in Sep 2024

4/10 Poor

Arbaz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stat here for two nights in the first night i got really nice room but in the 2nd night i got room at 7th or 8th floor and there is no elevator and in the room there is no socket next to bed that i can put the fan on and is really warm there as well so in tge 2nd night i was really disappointed but overall the hotel is good and the staff is really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Arbaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Paula

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely dreadful service. I arrived before 9pm, rang the bell several times, no answer. A guest entering let me in, nobody at reception - rang the phone number several times, it went to voicemail. Three lots of guests arrived, all of us waiting, still nobody showed up. One guest managed to find a different number and eventually someone turned up - he looked at us all and said it’s not my night on, went off looking for someone, he eventually came back on his own - no apology, very rude and began checking us in. He gave me a room card for the fourth floor - I walked up 8 flights of stairs, used the room card only to find the room already occupied - this happened to other guests who were waiting. I eventually got a room but didn’t feel safe - slept with a chair up against the door. Room smelt and felt dirty. Avoid at all costs
Stayed 1 night in Sep 2024

10/10 Excellent

Amro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, comfortable bed
Stayed 1 night in Sep 2024