Birch Selsdon Reviews, Deals & Photos 2025

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Hotel in South Croydon with 2 restaurants and bars

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Dates

March 2025

April 2025

Room (Sofa) | Iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Popular amenities

Bar
Breakfast available
24/7 front desk
Pet friendly
Parking included
Free WiFi

Room options

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Iron/ironing board, free WiFi, bed sheets

Room (Snug Meadow)

Highlights

Connecting rooms available

Separate bedroom

Private bathroom

Hair dryer

Wardrobe or closet

Children's books

11 sq m
Sleeps 2
1 Double Bed

Room (Snug Court)

Highlights

Connecting rooms available

Private bathroom

Hair dryer

Wardrobe or closet

Pet friendly

Children's books

12 sq m
Sleeps 2
1 Double Bed

Room (Large)

Highlights

Connecting rooms available

Private bathroom

Hair dryer

Wardrobe or closet

Children's books

15 sq m
Sleeps 2
1 King Bed

Room (Tribe)

Highlights

Connecting rooms available

Private bathroom

Hair dryer

Wardrobe or closet

Children's books

50 sq m
Sleeps 6
1 King Bed

Suite (Meadow Suite)

Highlights

Separate sitting area

Connecting rooms available

Private bathroom

Hair dryer

Wardrobe or closet

Children's books

54 sq m
Sleeps 2
1 King Bed

Family Room

Highlights

Connecting rooms available

Private bathroom

Hair dryer

Wardrobe or closet

Children's books

26 sq m
Sleeps 4
1 King Bed

Room (Medium Meadow)

Highlights

Connecting rooms available

Private bathroom

Hair dryer

Wardrobe or closet

Pet friendly

Children's books

17 sq m
Sleeps 2
1 King Bed

Room (Sofa)

Highlights

Connecting rooms available

Private bathroom

Hair dryer

Wardrobe or closet

Children's books

26 sq m
Sleeps 2
1 King Bed

Room (Medium Court)

Highlights

Connecting rooms available

Private bathroom

Hair dryer

Wardrobe or closet

Children's books

16 sq m
Sleeps 2
1 King Bed

Twin Room

Highlights

Connecting rooms available

Separate bedroom

Private bathroom

Hair dryer

Wardrobe or closet

Pet friendly

Children's books

15 sq m
Sleeps 2
2 Twin Beds

About the neighborhood

126 Addington Road, South Croydon, England, CR2 8YA

What's nearby

Selhurst Park Stadium - 12 min drive - 8.5 km
Crystal Palace Park - 15 min drive - 11.9 km
Big Ben - 30 min drive - 21.4 km
O2 Arena - 31 min drive - 25.7 km
Tower Bridge - 31 min drive - 22.9 km

Getting around

Croydon Sanderstead Station - 5 min drive
Gravel Hill Station - 5 min drive
Gatwick Airport (LGW) - 40 min drive

Restaurants

‪Ozzi's Big Breakfast - ‬5 min drive
‪Blossom House - ‬5 min drive
‪Selsdon Cafe & Restaurant - ‬10 min walk
‪Sir Julian Huxley - ‬8 min walk
‪Marmaris Cafe - ‬4 min drive

About this property

Birch Selsdon

Hotel near Surrey Hills

Birch Selsdon provides amenities like 2 bars and 2 restaurants. Enjoy onsite activities like hiking/biking and ecotours. Guests can connect to free in-room WiFi.

You'll also enjoy perks such as:

Free self parking
Buffet breakfast (surcharge), a children's club (surcharge), and a 24-hour front desk

Room features

All 181 rooms include amenities such as free WiFi.

Extra conveniences in all rooms include:

Tubs or showers, free toiletries, and hair dryers
Wardrobes/closets, children's books, and housekeeping

Languages

English

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

SAR 306 total

includes taxes & fees

28 Mar - 29 Mar

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 20 for adults and GBP 10 for children
2 bars/lounges
2 restaurants
Private picnics

Restaurants on site

Angelica
Elodie
Snug
Vervian

Things to do

Children's club
Ecotours
Hiking/biking trails

Family friendly

Children's books
Children's club (surcharge)
Children's games
Pool gate

Conveniences

24-hour front desk

Guest services

Housekeeping (on request)

Outdoors

In a state park

Accessibility

No elevator
Thin carpet in room

Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Connecting rooms available
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 49 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately GBP 20 for adults and GBP 10 for children
Pet fee: GBP 15.00 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Birch Selsdon Hotel

Birch Selsdon South Croydon

Birch Selsdon Hotel South Croydon

Frequently asked questions

Is Birch Selsdon pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 49 lbs per pet. There's a fee of GBP 15.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Birch Selsdon?

Self parking is free at this property.

What time is check-in at Birch Selsdon?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Birch Selsdon?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Birch Selsdon located?

Located in Selsdon and Ballards, this hotel is 5 mi (8 km) from Surrey Hills and within 12 mi (20 km) of Crystal Palace Park and Epsom Downs Racecourse. Clapham Common and O2 Academy Brixton are also within 12 mi (20 km).

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Birch Selsdon Reviews

6.8

7.6/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Ali

15 July 2023

Didnt get to stay in the main buikdijg but the surrounding area was beautiful

Stayed 1 night in Jul 2023

10/10 Excellent

Mohammed

17 August 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Partially opened after Devere closure Friendly staff and great customer service On site gym and out door swimming pool

Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

17 October 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

Nice peaceful stay

Stayed 1 night in Oct 2023

8/10 Good

Katherine

14 October 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was nervous having read some bad reviews but we had a great time. The property grounds are amazing and the walk with the groundsman was really interesting. The room was nice, fairly simple but with a big bed. The food at Elodie was fantastic and I would definitely recomend trying some of the coktails in there. Good option if you want to have a short break near greenery and wildlife.

10/10 Excellent

Andrea

14 August 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our first visit to Selsdon Birch was pleasantly relaxing even during a busy time The team are amazing and great to speak with. The landscape and surroundings great for nature walking/exploring… and walking of the lovely sticky toffee pudding, we even saw a deer. Great looking pool, will return to try. The night bar vibes (music, ambience) good cocktails set a lovely night tone. Lots of spaces to have a good escape.

Stayed 1 night in Aug 2023

10/10 Excellent

Frank

4 September 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A Oasis gem in the middle of suburbia. This hotel has a cool edgy vibe about it from the staff to the clientele and the surroundings. The food is amazing and the activities are quite niche also. Definitely eco- friendly but in a really sustainable way. If you’re looking for a wellness hotel for couples or the whole family - look no further. The staff are exceptional and have great customer service skills as nothing is too much trouble with the sole aim of satisfying the customer - and they are so polite & helpful. Would highly recommend.

Stayed 4 nights in Aug 2023

6/10 Okay

Caroline

9 October 2023

Liked: Amenities, property conditions & facilities

The person checking us in gave incorrect directions to our room. The building is very old with long hallways, winding stairs and there was no one available to help with luggage. At weekends the dining rooms are busy and noisy. Many young children, loud music, dogs. Sunday night and Monday morning were much more peaceful. Beautiful grounds.

Stayed 2 nights in Oct 2023

8/10 Good

Hannah

24 November 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the old style of the property. The rooms were no fuss but still comfy. My room was a bit chilly and i couldnt turn the heating on but they are original single glazed windows in a victorian building so whay did i expect! Concrete floors (even with carpet you can tell) i would bring slippers if youre staying longer than a night! The water pressure was low so the shower wasnt fabulous because the room was so cold it made me feel colder. I would stay again, it was really good value!

Stayed 1 night in Nov 2023

4/10 Poor

Stuart

18 June 2023

Disliked: Property conditions & facilities

Pretty poor

The outside of the hotel (carpark side) is an accident waiting to happen with all the holes everywhere, it’s been left to go to ruin, reminds me of the film, ‘I am a legend’, the rooms are dated and unmaintained, no tv in room, tea coffe and water hiding in the bottom of the cupboard, heating constantly on. lobby and the restaurant/bar area was ok and scenery was lovely outside.. I remember this hotel being exeptiomal years ago,looks like lots of money needs to be spent….

Stayed 1 night in Jun 2023

4/10 Poor

Jonathan

25 September 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good experience. Two rooms had no water and so the guests had to relocate and then when I woke up the following morning there was no water in my room either. I had to go to one of the other rooms to take a shower.

Stayed 1 night in Sep 2023

6/10 Okay

Phil

21 October 2023

Liked: Cleanliness, staff & service

Disliked: Room comfort

2 night mini break.

From the outside the building is amazing. The entrance and first few areas are good but the rooms massively let down this hotel. We had to ask to be moved to another room as after the first night of zero sleep due to what sounded like a cruise ship plant room running all night long we couldnt take anymore. The staff were great and very helpful and happily moved us. The 2nd room was much better. None of the rooms have t.v.'s. They are very small and 2 star style. For the price charged I would have expected better. Shower in forst room went hot cold hot cold but had good pressure (basement level room). 2nd room temperature stayed constant but pressure was not good. Very limited space for hanging or unpacking. Much less than a metre of floor space around the bed.

Stayed 2 nights in Oct 2023

4/10 Poor

Wendy

15 May 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Where to start? We knew it was a soft opening but this hotel is really not ready to receive guests. First impressions in car park were not good. Loose and missing paving stones, half cut grass. It's supposed to be eco friendly but just looks untidy. Reception was good but walk from reception to first floor was definitely not. Unfinished floors, uncarpeted stairs. Room was minimalist to say the least! Bathroom was the smallest we have ever seen. View from our bedroom was a flat roof covered in weeds and rubbish. Bed was comfortable though. At breakfast we were given a reduced menu (we had paid an extra £17.00 per person for this). Full English breakfast is charged at £21.00 plus extra for tea/coffee which you might expect in a London hotel but not in Selsdon! Having paid over £200 for our stay, we have to say this was incredibly bad value for money. We would never book this hotel again and would not be able to recommend to friends.

Stayed 1 night in May 2023

4/10 Poor

Abigail

22 October 2023

Liked: Cleanliness

What is this place? What is it trying to be and who does it want to attract?! The biggest thumbs up was for the warmth and friendliness of the staff what they lacked in service expertise or indeed any kind of knowledge about the hotel they made up for in personality. We were exiled to the ‘family wing’ as the parents of two under 3’s. Don’t let the grand title fool you, this ‘wing’ was a creepy patched on 70’s (?) extension, across a run down car park and the back of the hotel into a labrynth of clinical feeling corridors up 2 flights of stairs (that was fun with all the detritus of small children and a pushchair… ) to a decent sized but painfully dingey room where the term ‘no frills’ comes to mind. The rooms felt half decorated - minimal storage, flimsy towels, no rugs or art. It was absolutely freezing and of course the radiators didn’t work. The bed was huge though and the bunk bed was one of the highlights of the trip for our 3 year old. The bathroom was cold and basic and the shower was a joke- a cheap chrome head that sprayed a fine, tepid mist over you and took forever to rinse under. So off the the restaurant we went where service was chaotic and the food was over priced and mediocre. Overall I felt like I was at a YMCA hostel and by the end of the trip I was exhausted and desperate to leave to get back to some basic comfort. I don’t think I would return.

Stayed 2 nights in Oct 2023

8/10 Good

Neil

29 August 2023

Liked: Cleanliness, staff & service, room comfort

Not sure what to say about this really - we had stayed in the other Birch previously, so knew the emphasis was making the public spaces special and the bedrooms just had a "light touch" makeover. So, that was fine and we were not surprised when we got here. First impressions were good and on our first evening we had a lovely meal at Elodie (make sure to book well in advance!) and service was great. Friendly and professional. It went a bit downhill on the Sunday when we had dinner at the main restaurant, Vervain. The staff who served us at breakfast were the same staff at dinner and they were also there the next day, so I have no doubt they were worn out, but Vervain was pretty chaotic. The supervisor/maitre'd was wandering around tossing water bottles like Tom Cruise in Cocktail and sitting at people's tables having conversations while the waiting staff were wandering around with huge trays of food, doing a complete circuit of the floor because they did not know where the food was supposed to be delivered, and walking back to the kitchen before a waitress ran after them. This happened at least 6 times. We were told the kitchen was busy, co could we wait 5-10 mins to place an order. It was 30mins before our order was taken yet the people who came in after us ordered and had their food before our order was taken. At breakfast the following morning, our food was finished before the coffee arrived. First world problems I know, but for £230 per night......

Stayed 2 nights in Aug 2023

4/10 Poor

Ray

10 September 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faulty Towers, poorly trained staff, shabby hotel

Faulty Towers, avoid at all costs, we checked out 2 hours after checking in despite paying over £250. - Staff are so poorly trained (asked one staff member where the toilets are, they didn’t know; was told I could order food from restaurant to bring to the Lido, walked to the restaurant to be told it’s not possible); - Lido is so busy, you may find yourself queuing for 30 mins + to get in and at least 20 mins to order a drink from the kiosk (only serving wine/beer/soft drink, so no reason the staff could move through patrons quicker. The toilets and changing cubicles were filthy. - Despite being a warm day (32degrees) the bathroom radiator was on full blast and could not be turned off or down - we tried to call reception 3 times to ask about it, no one was answering. When I physically walked out to reception there were several guests all expressing their frustrations regarding various problems they had encountered. When I finally spoke to the austere young woman behind the desk she told me nothing could be done at this stage to turn it off. - newly refurbished rooms are already falling apart - our handheld shower was broken, spraying water everywhere and whilst we were in the room the shampoo dispenser fell the off the wall - windows only open about 5cm, without air conditioning and with the bathroom radiator running on high our room was 34.5d. I was travelling alone with twin 4yo & decided at this point we would all get more sleep at home, so we left.

Stayed 1 night in Sep 2023

6/10 Okay

Katie

26 November 2023

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Stayed 1 night in Nov 2023

6/10 Okay

Dean

2 November 2023

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

8 October 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2023

6/10 Okay

Rowan

16 September 2023

Disliked: Property conditions & facilities

Stayed 4 nights in Sep 2023

6/10 Okay

James

3 September 2023

Stayed 1 night in Sep 2023

10/10 Excellent

Andre

30 August 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2023

2/10 Terrible

Jackie

5 June 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2023

Birch Selsdon

Choose dates to view prices

Photo gallery for Birch Selsdon

Reviews

Popular amenities

Room options

View all photos for Room (Snug Meadow)

Room (Snug Meadow)

Highlights

View all photos for Room (Snug Court)

Room (Snug Court)

Highlights

View all photos for Room (Large)

Room (Large)

Highlights

View all photos for Room (Tribe)

Room (Tribe)

Highlights

View all photos for Suite (Meadow Suite)

Suite (Meadow Suite)

Highlights

View all photos for Family Room

Family Room

Highlights

View all photos for Room (Medium Meadow)

Room (Medium Meadow)

Highlights

View all photos for Room (Sofa)

Room (Sofa)

Highlights

View all photos for Room (Medium Court)

Room (Medium Court)

Highlights

View all photos for Twin Room

Twin Room

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Birch Selsdon

Languages

Similar properties

Leonardo Hotel London Croydon

Leonardo Hotel London Croydon

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Birch Selsdon Reviews