See all properties
Save

Best Western Burns Hotel Kensington

Comfortable eco-certified hotel near Natural History Museum

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Burns Hotel Kensington

Property grounds
Exterior
Interior detail
Dining
Reception
Reviews
7.8

Good

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Popular LocationNatural History Museum16 min walk
  • Popular LocationKensington High Street16 min walk
  • Popular LocationHyde Park4 min drive
  • AirportLondon (LHR-Heathrow)30 min drive

Room options

About the neighborhood

London

Best Western Burns Hotel Kensington is located in London City Centre, a neighborhood in London, and is near a metro station. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while Natural History Museum and Science Museum are popular area attractions. London Eye and Madame Tussauds Wax Museum are not to be missed.
Visit our London travel guideOpens in a new window

What's nearby

  • Natural History Museum - 16 min walk
  • Kensington High Street - 16 min walk
  • Victoria and Albert Museum - 19 min walk
  • Hyde Park - 4 min drive
  • Kensington Palace - 4 min drive

Getting around

  • Earl's Court Station - 4 min walk
  • West Brompton Station - 10 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Over Under Coffee - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Courtfield - ‬2 min walk

About this property

Best Western Burns Hotel Kensington

Eco-certified hotel near Natural History Museum
Kensington High Street and Imperial College London are located near Best Western Burns Hotel Kensington, which provides a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • English breakfast (surcharge), meeting rooms, and tour/ticket assistance
  • Concierge services, multilingual staff, and a front-desk safe
  • An elevator and smoke-free premises
Room features
All 104 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and room service.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hindi, Italian, Lithuanian, Moldovan, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 8.00-12.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 8.00 to 12.00 per person
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Best Burns Kensington London
Best Western Burns Hotel Kensington Hotel
Best Western Burns Hotel Kensington London
Best Western Burns Hotel Kensington Hotel London

Frequently asked questions

Is Best Western Burns Hotel Kensington pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Burns Hotel Kensington?

This hotel doesn't offer parking.

What time is check-in at Best Western Burns Hotel Kensington?

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM.

What time is check-out at Best Western Burns Hotel Kensington?

Check-out is at 11 AM.

Where is Best Western Burns Hotel Kensington located?

Located in London City Centre, this eco-certified hotel is within 1 mi (2 km) of Imperial College London, Natural History Museum, and Kensington High Street. Kensington Gardens and Victoria and Albert Museum are also within 1 mi (2 km). Earl's Court Station is only a 4-minute walk and Gloucester Road Underground Station is 9 minutes.

Best Western Burns Hotel Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 670 reviews" "
Rating 8 - Good. 317 out of 670 reviews" "
Rating 6 - Okay. 142 out of 670 reviews" "
Rating 4 - Poor. 35 out of 670 reviews" "
Rating 2 - Terrible. 16 out of 670 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

CESAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there in March 2019 -
Stayed 4 nights in Mar 2020

2/10 Terrible

Li, USA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not about the Hotel customer service, is about Orbitz customer service I have a case 77948849 and I need my money back, why you sent this survey if you know I called you requesting my money back , I can NOT travel due the CORONAVIRUS, Please contact me and deposit my money back.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Great location! Would stay there again
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend!
Friendly, Helpful staff always a pleasure to stay at the hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price. Location Location Location!
perfect location. 3 minute walk to Earls Court Tube Station. Plenty of shops and restaurants around within walking distance. Clean, comfortable and friendly staff (particularly the Spanish lady on reception).
Stayed 1 night in Jan 2020

8/10 Good

Doreen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t knock it - Great hotel!
I stayed here for 4 nights and was very surprised at how nice, clean and quiet the hotel was. Yes the rooms are small and yes the hotel is looking a bit old but these really are very minor complaints. I found the staff very helpful, my single room was spotlessly clean, the mattress was softer than i prefer, but I slept like a log and the room was extremely quiet. I was worried about the negative reports I had read about the hotel but on arrival these fears were all laid to rest. Excellent stay at an excellent price!
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Room was clean. Building is in need of some updates/improvements - window in bathroom does not fully close, carpets are worn. Still a comfortable stay and we would stay there again.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western doing its job
This was as expected from a well known hotel brand
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. 2 blocks from the Underground (Earl's Court) and all services/shops.
Stayed 2 nights in Jan 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
superb stay with 1 min walk to tube. Also located near to good choice of food shoos and London pubs. Impressed.
great room.
nearby tube.
natural history museum is close.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very comfortable, and reasonably priced
Stayed 1 night in Jan 2020

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and excellent staff. Sadly, cockroaches in the bathroom.
Stayed 6 nights in Dec 2019

8/10 Good

Jan, Raleigh NC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean comfortable hotel in excellent location.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

lucy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good value and location
Good value breakfast. Partly redecorated older hotel. Warm heating and water. Nice service. Perfect location!
Stayed 2 nights in Dec 2019

8/10 Good

Andrew

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities
OK-ish if you find a decent price advertised
Hotel is in need of some TLC, at least our room was. I would assume the prices they ask should be enough to invest something back in the quality of accommodation (especially bathrooms). Cleanliness not great, found different unpleasant stuff under the bed and desk plus cob webs on the ceiling. Overall ok, but the fact it is situated in a posh area doesn't mean by itself the owner company can ask eye watering prices without offering a fair exchange in the quality offered to guests.
Stayed 1 night in Nov 2019