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Hotel Sercotel Portales

3.0 star property
Hotel in Logroño with a 24-hour front desk

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Photo gallery for Hotel Sercotel Portales

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board
Lobby
Hallway
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping
The current price is SAR 180
SAR 198 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Boutique)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Boutique)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
Minibar
Cable/satellite channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Classic)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Classic)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, iron/ironing board

Classic Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Portales, 85, Logroño, La Rioja, 26001

What's nearby

  • Calle del Laurel - 2 min walk - 0.2 km
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.4 km
  • Shell Spur Amphitheater - 7 min walk - 0.6 km
  • Sala de Exposiciones Ibercaja - 8 min walk - 0.7 km
  • Bodegas Franco Espanolas - 11 min walk - 0.9 km

Getting around

  • Logroño Railway Station (LGV) - 20 min walk
  • Logrono (RJL-Agoncillo) - 21 min drive

Restaurants

  • ‪Odeon Café - ‬2 min walk
  • ‪Letras de Laurel - ‬3 min walk
  • ‪Blanco y Negro - ‬3 min walk
  • ‪Bar Soriano - ‬2 min walk
  • ‪Clandestino - ‬1 min walk

About this property

Hotel Sercotel Portales

Hotel located in Logroño City Centre
A library, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Hotel Sercotel Portales. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, luggage storage, and smoke-free premises
  • Tour/ticket assistance, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Sercotel Portales have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, French, Spanish

Similar properties

Lobby

Sercotel Calle Mayor

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
9.6 out of 10, Exceptional, 552 reviews
The price is SAR 234
SAR 257 total
includes taxes & fees
23 Mar - 24 Mar
Sercotel Calle Mayor

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 13.50 for adults and EUR 13.50 for children
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33.0 per day

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 for adults and EUR 13.50 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

Is Hotel Sercotel Portales pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Sercotel Portales?

Self parking is available for EUR 15 per day.

What time is check-in at Hotel Sercotel Portales?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Portales?

Check-out is at noon.

Where is Hotel Sercotel Portales located?

Located in Logroño City Centre, this hotel is steps from Museo de la Rioja and Calle del Laurel. Church of Santiago el Real and Concatedral Santa Maria de La Redonda are also within 5 minutes. Logroño Railway Station (LGV) is 20 minutes by foot and Logroño Station is 20 minutes.

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Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 235 out of 389 reviews
Rating 8 - Good. 125 out of 389 reviews
Rating 6 - Okay. 20 out of 389 reviews
Rating 4 - Poor. 7 out of 389 reviews
Rating 2 - Terrible. 2 out of 389 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stopover enroute to ferry ports.
A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel. Excellent service from all personnel.
Stayed 1 night in May 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & great location
Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Greer

Liked: Amenities
Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Stayed 2 nights in Sep 2023

8/10 Good

marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lively area
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay while on Camino
We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Stayed 1 night in Jun 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great, but no duvet or blanket
It’s a lovely hotel close to great restaurants and also the path out of the city for the Camino. There was only a sheet on the bed and no duvet or blanket. I froze. I had to use a spare pillow to try and warm one side of me.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful and friendly staff. The room and lobby was clean. I would recommend to stay here if visiting Logrono.
Stayed 1 night in Sep 2022

10/10 Excellent

Mathil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel in Logrono!
Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central Logroño
Nice hotel on edge of central Logroño. Parking is a problem in the area but we made it work!
Stayed 3 nights in Sep 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Just a basic room /amenities in a good location. Clean, safe, and good enough for a short stay - we've been there for one night only. Parking and the car elevator are a bit tight.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Old Town. Small hotel with helpful staff close to shops snd lively weekend night life. Logoños was an unexpected treat. Good pinchos all around.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position for old town
The hotel is perfectly positioned for access to the tapas area, and shops within 5 minutes walk. We visited a wine-tasting bodega within 25 mins. walk.
Stayed 3 nights in May 2023

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good the only thing the a/c could not be program cool. It was a bit warm but good place
Stayed 3 nights in May 2023

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fine but for the fact that the walls are too thin and noise is heard everywhere...in other rooms, in hallways, etc.. which makes sleeping difficult. Breakfast was good. Location is great, but not quiet.
Stayed 1 night in Sep 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Well situated but could be better
Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in nice are? But the only thing I didn’t like was that the Air conditioner at night didn’t work because they have the the thermostat outside so the only thing that was working at night was the central fan that was what the front lady told me, and during the day when you leave the room and remove the room card key it would turn the power off so the AC will turn off, what I did was that I put a old plastic card so it won’t turn off.
Stayed 4 nights in Sep 2023