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MLL Caribbean Bay Hotel

3.0 star property
Hotel with a rooftop terrace, a short walk to El Arenal Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MLL Caribbean Bay Hotel

Outdoor pool, sun loungers
Beach nearby
Single Room | In-room safe, desk, WiFi, bed sheets
Billiards
Outdoor pool, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Double Room

In-room safe, desk, WiFi, bed sheets

Economy Double Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, desk, WiFi, bed sheets

Double Room Single Use

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room (2 adults + 1 child)

In-room safe, desk, WiFi, bed sheets

Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

In-room safe, desk, WiFi, bed sheets

Single Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
In-room safe
Wardrobe or closet
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Flat-screen TV

Double Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
In-room safe
Wardrobe or closet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
C/ Dels Trencadors, 48, El Arenal, Llucmajor, Mallorca, 7600

What's nearby

  • Playa de Palma - 6 min walk - 0.6 km
  • Port of El Arenal - 7 min walk - 0.7 km
  • El Arenal Beach - 8 min walk - 0.7 km
  • Aqualand El Arenal - 10 min walk - 0.9 km
  • Palma Aquarium - 6 min drive - 6.1 km

Getting around

  • Palma de Mallorca Son Fuster Station - 21 min drive
  • Palma de Mallorca Airport (PMI) - 15 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬7 min walk
  • ‪De Heeren Van Amstel - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Bier Express Cafe - ‬8 min walk
  • ‪Restaurante del Sol - ‬4 min walk

About this property

MLL Caribbean Bay Hotel

Hotel near El Arenal Beach
You can look forward to a poolside bar, a rooftop terrace, and an arcade/game room at MLL Caribbean Bay Hotel. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and a TV in the lobby
  • A billiards/pool table, concierge services, and a vending machine
  • A front-desk safe, a 24-hour front desk, and a reception hall
Room features
All 224 rooms feature comforts such as air conditioning, in addition to perks like safes and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

All inclusive details

All-inclusive room rates at MLL Caribbean Bay Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 4.00 per day)
  • Available in some public areas: WiFi (EUR 4.00 per day)

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 6 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 per person
  • Fee for in-room wireless internet: EUR 4.00 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 4.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Caribbean Bay Hotel Playa de Palma
Caribbean Bay Playa de Palma
MLL Caribbean Bay Hotel Playa de Palma
MLL Caribbean Bay Hotel
MLL Caribbean Bay Playa de Palma
MLL Caribbean Bay Hotel Playa de Palma
MLL Caribbean Bay Playa de Palma
Hotel MLL Caribbean Bay Hotel Playa de Palma
Playa de Palma MLL Caribbean Bay Hotel Hotel
MLL Caribbean Bay
Hotel MLL Caribbean Bay Hotel
Caribbean Bay
Mll Caribbean Bay Playa Palma
MLL Caribbean Bay Hotel Hotel
MLL Caribbean Bay Hotel Llucmajor
MLL Caribbean Bay Hotel Hotel Llucmajor

Frequently asked questions

Does MLL Caribbean Bay Hotel have a pool?

Yes, this property has an outdoor pool.

Is MLL Caribbean Bay Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MLL Caribbean Bay Hotel?

There is free parking nearby.

What time is check-in at MLL Caribbean Bay Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at MLL Caribbean Bay Hotel?

Check-out is at noon.

Are there all-inclusive benefits at MLL Caribbean Bay Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is MLL Caribbean Bay Hotel located?

Situated by the sea, this hotel is within a 10-minute walk of Playa de Palma and El Arenal Beach. Port of El Arenal and Aqualand El Arenal are also within 10 minutes.

MLL Caribbean Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 29 out of 228 reviews" "
Rating 8 - Good. 78 out of 228 reviews" "
Rating 6 - Okay. 72 out of 228 reviews" "
Rating 4 - Poor. 29 out of 228 reviews" "
Rating 2 - Terrible. 20 out of 228 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

milen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Sep 2023

4/10 Poor

Stephanie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
👎
Stayed 5 nights in Sep 2023

4/10 Poor

CRISTINA

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pros: The property is very close to the beach, very hard working staff, very polite. Con: very noisy, the location of the hotel didn't had any spaces for parking, the elevators wasn't working and they where very poor maintained. Poor quality and diversity of the dining. For 3star hotel is very poor . Thank you for the experience, but will not go back only if majors improvements will be made.
Stayed 14 nights in Sep 2023

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Don't come if you want to sleep
This place would be fine, if it weren't for the drunk tourists. I was there on a Saturday, and there was a group of men that would not stop knocking on my (and everyone else on the floor) door. At one point, they were running and throwing their bodies against all doors trying to get in. This happened at two points through the night, and included a passed out drunk person in the hall. I called the front desk multiple times. I think they either need security, or need to put keyed entry at the entrance. I understand this is the rowdy side of town, but you should at least be able to sleep without be harassed by drunk tourists.
Stayed 1 night in Jun 2023

2/10 Terrible

Vidya

Stayed 5 nights in Mar 2023

6/10 Okay

Firas

Stayed 3 nights in Feb 2023

8/10 Good

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the beach, plenty of places to eat and drink, quiet or lively whatever your preference. About 40 minutes from the airport on the bus which was only 5 Euros or about 18 by taxi. Friendly staff at Reception. Bus Stop to and from the Airport literally yards away.
Stayed 1 night in Oct 2022

8/10 Good

Steve

Liked: Staff & service, amenities, property conditions & facilities
Nice Hotel! Clean and near the beach! For a week absolutly ok!
Stayed 7 nights in Oct 2022

6/10 Okay

Katharine

Stayed 2 nights in Oct 2022

6/10 Okay

Shadacy

It was too noisy and my room was not very clean.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

4/10 Poor

Angie

Traveled with family and small children, Traveled with family
We haven’t checked in as we lost the cruise due a taxi strike and we got to the port 20 mins later than the cruise boat was closed and capt didn’t want to let us in, Expedia never sent us tickets or itinerary and nothing so max cruise was asking to contact u we r in spain now trying to catch the second city of the cruise however is unacceptable form Expedia the coordination to the cruise, I’ve sent an email to complain and haven’t heard anything from Expedia, I demand compensation for hotels and flights we have taken as this is not comunication from Expedia
Stayed 1 night in Jul 2022

2/10 Terrible

Angus

Stayed 1 night in May 2022

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Not a place to rest. The pool area dominated by partying teenagers. Mediocre food. Indifferent service. Very touristic zone.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not bad, but make sure rooms are not comfortable.
Hotel service and food good, but hotel is old and they have problem with heating.
Stayed 2 nights in Feb 2019

8/10 Good

Paul, Cork, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and value for money, near the beach. Staff work hard and friendly
Stayed 11 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very rude. It was overbooking at the hotel and staff ignored me. Staff give a choice: reacomodation to another worse hotel or sleep go away sleeping outdoors. Expedia didn't help me. I were speaking with expedia 1.5 hours and it didn't help. I was living in bad hotel at the ground floor.
Stayed 5 nights in Oct 2018

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
entertainment non excistent
supposed to be entertainment there was nothing.reception staff were excellent very helpful.area was ok close to beach and shops.also not far from palma.one of the staff who worked in the restaurant and bar was a real character she had people laughing.food was ok.great roof top pool.good for watching sunset.also good view of coast
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Hotel nice but wrong clientele rowdy groups of Germans and Spanish youngsters
Stayed 8 nights in Jun 2018

8/10 Good

John, UK

Liked: Cleanliness, staff & service, room comfort
In keeping with many of the previous reviews , I must point out to potential travellers that this resort has become a bit like the 'The Magalluf for Germans' (I was here 25 years ago, and it was nothing like it is now) However , there are many, many, plus points I'd like to also point out , that might just sway you back in favour of going :- Hotel - Is relatively modern in style, and kept very clean and tidy. All staff (reception, dining, cleaning, bar) work extremely hard . Rooms are spacious with a decent balcony (though not much of a view) Large bathroom with walk-in shower , and hairdryer. Food - We found the standard to be pretty good - plentiful, fresh, and varied . Restaurant can get a bit busy at times (some of the younger folk tend to move around in large groups - if 2 or 3 groups come in it's a bit of a tsunami !) Facilities - Lovely pools , especially the rooftop one (no bar up there though) . Bar in lower pool is OK , as is the one on the ground floor which opens up at night. Entertainment is pretty low key (bit of bingo, karaoke, singer etc) Surrounding area - The immediate vicinity is not much to look at , but you don't have to go far to find what you're after - go down to the (lovely) beach, turn right and you will quickly find yourself in a 'blitzkreig' of large groups of German guys in the same T-Shirts drinking lots of beer inside or outside of German pubs singing German Songs.......whereas , if you go down to the beach and turn left you will
Stayed 5 nights in Jun 2018

6/10 Okay

Kjell

Disliked: Cleanliness, room comfort