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"Wonderful hotel, great value. Miriam in the reception was extremely helpful when we needed to change our room, hotels.com is misleading when it says double beds, they are full size beds and not queen size, we needed a change in our room so we could sleep comfortably. Miriam was extremely helpful. We want to give a special mention to our driver Leoncio Puma, we met him at the hotel while he was there to drive another guest, and hire him to take us to the airport the next day. Very professional, clean and comfortable car, even offer to stop along the way for some sightseeing. "

"The hotel staff were wonderful. Always very helpful !"

"Este hote las habitaciones son super comodas y lindas. El hoyel a su alrededor es miy bonito y si staff es excepcional. Recomendado full"

"The Tierra Viva Puno Plaza was an excellent hotel and I would recommend. The staff was so friendly and helpful! We arrived very early and planned to just put our belongings behind the counter while we did a day trip but they let us into our room! Also, they saw it was my birthday on my passport and delivered a surprise cake to our room! It was close to city center and we were able to watch a local festival. I would recommend!"

"Very nice hotel."

"The place was nice and clean and the staff were very friendly and helpful in organizing trasnportation and storing luggage."

"Great accommodations for visiting Puni and Lake Titicaca. Fewer staff spoke English, so sometimes harder to communicate for non-Spanish speakers. There was a coffee pot in the room, but could not get coffee to put in it."

"I had a wonderful time staying in this hotel. The stuff was delightfully friendly and helpful, always there and always smiling. The room was lovely, with a sweet little niche with a table facing the big sort-of-french window - loved that bit! All the rest was great too. The breakfast good, again with a very friendly stuff. All in all, I'll book there next time I'm in Puno for certain..."

"Excellent hotel in central Puno- loved the corridor lights with motion detectors. Loved the breakfast. Loved the mattress -did sleep great there. Loved the location. "