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Mercure St Helens

4.0 star property
Unwind with coffee and conversation or let your worries fade away in the steam room.

Choose dates to view prices

Photo gallery for Mercure St Helens

Exterior
Reception hall
Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is SAR 226
SAR 271 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Bathrobes
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mercure Haydock Hotel

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
7.8 out of 10, Good, (816)
The price is SAR 255
SAR 322 total
includes taxes & fees
28 Feb - 1 Mar
Mercure Haydock Hotel

About the neighborhood

Map
Linkway West, St Helens, England, WA10 1NG

What's nearby

  • Haydock Racecourse - 7 min drive
  • Haydock Park Racecourse - 10 min drive
  • Gulliver's World - Warrington - 14 min drive
  • Knowsley Safari Park - 16 min drive
  • Anfield Stadium - 19 min drive

Getting around

  • St Helens Central Station - 14 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Chinese Buffet St Helens - ‬8 min walk
  • ‪The Glass House - ‬9 min walk
  • ‪Pizza Hut - ‬9 min walk

About this property

Mercure St Helens

Upscale hotel near Knowsley Safari Park
You can look forward to a coffee shop/cafe, a bar, and a health club at Mercure St Helens. Treat yourself to some rest and relaxation at Pyramid Leisure Centre, the onsite spa. Be sure to enjoy a meal at 92 Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a steam room.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), a 24-hour front desk, and coffee/tea in the lobby
  • Luggage storage, a banquet hall, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 84 rooms offer comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • Eco-friendly cleaning products, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • 92 Restaurant

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 12.50 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Frequently asked questions

Does Mercure St Helens have a pool?

Yes, this property has an indoor pool.

Is Mercure St Helens pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure St Helens?

Self parking is free at this property.

What time is check-in at Mercure St Helens?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure St Helens?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure St Helens located?

Situated in St Helens, this spa hotel is 1.6 mi (2.6 km) from Sherdley Park and within 6 mi (10 km) of Knowsley Safari Park and Haydock Racecourse. Haydock Park Racecourse and Three Sisters Racing Circuit are also within 9 mi (15 km). St Helens Central Station is 14 minutes by foot.

Mercure St Helens Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 188 out of 406 reviews
Rating 8 - Good. 110 out of 406 reviews
Rating 6 - Okay. 65 out of 406 reviews
Rating 4 - Poor. 23 out of 406 reviews
Rating 2 - Terrible. 20 out of 406 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like having to leave a £50 deposit when I checked in and paid on arrival for my room. Room was clean and comfortable; nice & quiet at the end of the corridor. I didn’t use the restaurant or hotel amenities. Decaf coffee but no decaf tea on tea tray in room. No plug for bath tub so you can’t have a bath here? Bathroom decor a bit tired. If, like me, you feel the cold bring warm PJs and bed socks as the duvet is more like a sheet and I found the room to be a little chilly. Hotel is ok and I’d stay here again due to location being convenient for the train station and town centre.
Stayed 1 night in Jan 2025

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

sharon, Gainsborough

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great atmosphere and very friendly staff, even though functions were on the rooms were very quiet, We had a lovely time here would definitely return
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , howver very cold in the foyer
Stayed 2 nights in Nov 2024

10/10 Excellent

Sally Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express enough how helpful the staff were, i missed my gig due to horrendous rail services, but the staff went above and beyond to assist me. I'm out of pocket by a huge amount of money due to the late trains
Stayed 1 night in Nov 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karl

Stayed 1 night in Nov 2024

6/10 Okay

Dominic

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Rubbish pillow (only one) on a hard bed. Breakfast good, unfriendly checkin.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Traveled with partner
Excellent stay in nice clean room followed by a lovely breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Stayed 1 night in Sep 2024

10/10 Excellent

V

Stayed 1 night in Jun 2024

8/10 Good

Anita

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Zambon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travel
Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

David

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 2 nights in Aug 2024

10/10 Excellent

P

Stayed 1 night in Aug 2024

6/10 Okay

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Whilst I understand different hotels have different levels of accommodation and services depending on price but staff be courteous should be a given but at this hotel it was just short of terrible. So obvious the staff didn’t want to be there and guests were an inconvenience.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Couldn't fault it. Everything was spot on. Will definitely be staying again.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Timir

Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Traveled with family
Liked: Staff & service, property conditions & facilities
Too hot at night , needs light blankets, not heavy bedding
Stayed 10 nights in Jul 2024

8/10 Good

Nicole-Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft bed
Stayed 1 night in Jul 2024