8/10 Good
MM, London
Traveled with group
10 September 2019
Liked: Cleanliness, staff & service, amenities
The apartment is beautiful, the Sweet Inn staff are also really great. Everything you need is there in the apartment - but only issue is if anything is missing you have to go to the Sweet Inn office (10 min away by cab or 15 min walk downhill) to get it, i.e concert or or tissue roll etc. That is annoying, especially if you have kids or anything with you. Other thing was, when we go to Lisbon we were asked to go to the office for the check-in instead of the concierge staff meeting us at the apartment. That was a bit disconcerting as we were new to Lisbon, don’t know the culture or the language and were asked to meet a random person at a different location so that was quite nerving and a bit worrisome. That shouldn’t have happened and in future the suite in staff need to make sure there is someone available to meet them at the location without any hiccups. Other than that one hic up it was a very pleasant stay, the location of this apartment is amazing and the suite in staff were very nice and helpful. Just a note the property is very old and things are either quite loose or tend to break easily - just be aware of this.
MM
Stayed 5 nights in Sep 2019