Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Breakfast buffet
Outdoor pool
Business center
Minibar, in-room safe, desk, blackout drapes
Royal Suite (Prince's Suite) | Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
The current price is SAR 1,194
SAR 1,300 total
includes taxes & fees
30 Apr - 1 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Suite (in New Wings)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Bathrobes
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Premium Room, Garden View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Bathrobes
Private bathroom
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Suite (Suite Collection, in the New Wings)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premium Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Royal Suite (Prince's Suite)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Bathrobes
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Room, Garden View (Extra Bed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, Garden View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Rua Jau 54, Lisbon, 1300-314

What's nearby

  • Jerónimos Monastery - 3 min drive - 2.6 km
  • Belém Tower - 6 min drive - 5.0 km
  • Rossio Square - 7 min drive - 6.2 km
  • Commerce Square - 7 min drive - 6.0 km
  • Castle of São Jorge - 8 min drive - 6.5 km

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • ‪Restaurante A Grelha - ‬8 min walk
  • ‪TLÁLOC - Un Rincón Mexicano - ‬5 min walk
  • ‪Be OK Café - ‬9 min walk
  • ‪Café Dias - ‬4 min walk
  • ‪Coffee Spot - ‬8 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury boutique hotel near Jerónimos Monastery
Located close to Museum of Art, Architecture, and Technology and Belém Tower, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides a poolside bar, a garden, and a hair salon. Indulge in a massage at Magic Spa, the onsite spa. The on-site restaurant, Valle Flor, offers breakfast, lunch, dinner, and garden views. Fitness classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. Free in-room WiFi and a sauna are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), wedding services, and smoke-free premises
  • Concierge services, a front-desk safe, and a gift shop
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 190 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Recycling, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Frequently asked questions

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have a pool?

Yes, this property has an outdoor pool.

Is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Self parking is available for EUR 25 per day.

What time is check-in at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-out is at noon.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World located?

Situated in the historical district, this luxury hotel is 1.1 mi (1.8 km) from Museum of Art, Architecture, and Technology and within 3 mi (5 km) of Jerónimos Monastery and Belém Tower. Commerce Square and Rossio Square are also within 6 mi (10 km). Alto Sto. Amaro Stop and R. João Barros Stop are within a 5-minute walk.

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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 542 out of 737 reviews
Rating 8 - Good. 137 out of 737 reviews
Rating 6 - Okay. 31 out of 737 reviews
Rating 4 - Poor. 14 out of 737 reviews
Rating 2 - Terrible. 13 out of 737 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Mar 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Fantastic staff who were extremely helpful. Old world charm with modern amenities. Great time. Will definitely be back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic old world hotel with modern rooms. Stunning main reception and dining areas with so much history.
Stayed 2 nights in Apr 2025

10/10 Excellent

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with a great garden at the heart of Lisbonne..
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building with relaxing spaces that oozed quality. Our room was in the modern extension as were most rooms. Nice pool. Excellent breakfast. Friendly and helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Pestana Palace for its amazing staff, incredible breakfast, indoor and outdoor pools, beautiful grounds, quiet location and delicious room service. This is one of my top three hotels in the world! Perfect for families and adults. If you are concerned about the location, don't be. It's perfectly relaxing and a cheap Uber ride anywhere. Thank you for an amazing nine days in Portugal!
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Arjunaditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is literally a castle, the photos do not do it justice. If the photos make out the property as 10/10 in real life it’s more like 20/10. Amazing experience with amazing staff who go above and beyond to help you out. Definitely worth visiting.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has so much character you just feel special staying as a guest around so much beauty.
Stayed 2 nights in Feb 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay. Stunning property and architecture. Truly majestic.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness
Ok
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Loved everything except the air-conditioning in my room didnt work. It was really hot all night. The front desk said they would send someone to look at it, but they never did.
Stayed 1 night in Apr 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect historic stay in Lisbon!

Beautiful historic property walking distance to all. The staff is extraordinary. Highly recommend a stay here while in Lisbon!
Stayed 5 nights in Dec 2024

10/10 Excellent

Arian Bethencourt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but the valet parking staff was excellent and vey helpful
Stayed 6 nights in Dec 2024

10/10 Excellent

Panchito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel radiates elegance from the moment you arrive, with a stunning architectural design that blends sophistication and comfort. The lobby’s grandeur, adorned with exquisite artworks and plush furnishings, invites relaxation. The staff exemplifies professionalism and warmth, making every interaction enjoyable, whether at the front desk or in the beautifully designed common areas. Their attentiveness creates an atmosphere where guests feel valued. The garden offers a breathtaking oasis, filled with vibrant tropical flora. Walking through its serene pathways felt like a luxurious escape, perfect for quiet reflection. At the front desk, the staff went above and beyond to assist with inquiries and special requests, enhancing my experience significantly. Room service was a highlight, with each meal prepared to perfection and served promptly. The extensive menu catered to various tastes, making in-room dining a true luxury. Overall, my stay was magnificent, marked by elegant surroundings and outstanding service. I left rejuvenated and already looking forward to my next visit.
Stayed 7 nights in Mar 2025

10/10 Excellent

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and attentive and professional. Superb experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pestana Palace oh how I love thee. Amazing people. I made friends with a lot of staff who catered me with warm smile. Coming back after a days out is like coming home. The place is luxurious but not stuffy. After I visited seven upscale hotel in Lisbon, I could definitely say- Pestana Palace is the grandest. I am so glad I stayed here and will stay again if given another chance. Again I thank all the staff who were so wonderful to me. I will never forget them for making my visit memorable. - mgoldman
Stayed 7 nights in Feb 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay would highly recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

Alenoosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent but the rooms are very dark and no extra lights or lamps to be provided to the customers. We asked so many times if we can have extra light but no one responded or reach out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous… the breakfast every morning was amazing!!! The staff was all friendly and helpful
Stayed 5 nights in Sep 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real Monument as a hotel with a great garden and a beautiful atmosphere
Stayed 5 nights in Aug 2024

6/10 Okay

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Lovely setting convenient for the congress centre. Coffee at breakfast is not freshly brewed - v poor.
Stayed 5 nights in Nov 2024

10/10 Excellent

James Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Nov 2024