HF Fénix Urban

4.0 star property
Hotel with a 24-hour business center, a short walk to Avenida da Liberdade

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HF Fénix Urban

Lobby
Lobby sitting area
Restaurant
Minibar, in-room safe, desk, soundproofing
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

Comfort Twin Plus (Quadruple Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Cable channels
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Comfort Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Cable channels
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Comfort Twin Plus (Triple Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Cable channels
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Cable channels
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Cable channels
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Cable channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016

What's nearby

  • Marquis of Pombal Square - 5 min walk - 0.5 km
  • Eduardo VII Park - 6 min walk - 0.5 km
  • Avenida da Liberdade - 7 min walk - 0.6 km
  • Santa Justa Elevator - 3 min drive - 2.8 km
  • Rossio Square - 3 min drive - 2.7 km

Getting around

  • Sete Rios Station - 2 min drive
  • Parque Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • ‪Shakar - ‬3 min walk
  • ‪Bread & Friends - ‬2 min walk
  • ‪Fogo de Chão - ‬3 min walk
  • ‪Garden Balthazar Caffe - ‬4 min walk
  • ‪Lídia Restaurant & Bar - ‬3 min walk

About this property

HF Fénix Urban

Upscale hotel near Avenida da Liberdade
Located close to Marquis of Pombal Square, HF Fénix Urban provides dry cleaning/laundry services, a bar, and a 24-hour business center. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • Multilingual staff, an elevator, and free newspapers
  • A vending machine, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 148 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Desks and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Property Registration Number 5431

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

Frequently asked questions

Is HF Fénix Urban pet-friendly?

No, pets are not allowed at this property.

How much is parking at HF Fénix Urban?

Self parking is available for EUR 19 per day.

What time is check-in at HF Fénix Urban?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at HF Fénix Urban?

Check-out is at noon.

Where is HF Fénix Urban located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Marquis of Pombal Square and Avenida da Liberdade. Rossio Square and Campo Grande are also within 2 mi (3 km). Parque Station is only a 4-minute walk and Picoas Station is 5 minutes.

HF Fénix Urban Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1000 reviews" "
Rating 8 - Good. 385 out of 1000 reviews" "
Rating 6 - Okay. 53 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Selkys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and centric hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just finished a great five day stay at the HF Fenix Urban. The staff was friendly and the room was comfortable, perfectly equipped and impeccably maintained. As a former Hilton General manager, I was very impressed with the entire operation of this hotel and highly recommend it to anyone visiting Lisbon.
Stayed 5 nights in Aug 2024

6/10 Okay

Bilal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Stayed 2 nights in Aug 2024

6/10 Okay

Bilal

Traveled with partner
Liked: Cleanliness, staff & service
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Stayed 1 night in Aug 2024

10/10 Excellent

Eran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. Got the breakfast which was very good.
Stayed 4 nights in Jul 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Convenient location. Staff very helpful. Bed was comfortable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Stayed 1 night in Jun 2024

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Inthujah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Jagdeep

Stayed 4 nights in May 2024

10/10 Excellent

maggie

Stayed 5 nights in May 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Zahi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good to park the car and very good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Rick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of downtown
Stayed 5 nights in May 2024

8/10 Good

Rhoda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Aukje

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean rooms, very good breakfast, friendly staff and only 100 meters from the metro station or 25 minutes walk to city centre
Stayed 4 nights in May 2024

4/10 Poor

Gigi

Traveled with partner
There is a huge construction going on. During my booking did not stated. Also was given a room right next to the elevator and construction wall.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Stayed 5 nights in Apr 2024

10/10 Excellent

Darcy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all aroumd
Stayed 1 night in Apr 2024

10/10 Excellent

Sahira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and efficient check in/check out process. The staff was friendly and the rooms were clean and spacious.
Stayed 2 nights in Apr 2024

10/10 Excellent

segundo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms very clean.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jodie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Fenix Urban. Great breakfast. Very close to metro which we used everyday to get around LIsbon.
Stayed 8 nights in Apr 2024