Think travellodge and you're at about the same place with out the cheery welcome. Easy to find, beautiful surroundings plenty of free parking. Easy to miss sign that tells you that reception is in the pub next door. And in the pub the reception is at the end of the bar, somewhat hidden from view from the door. We waited nearly 10minutes to be checked in. The pub was busy but 5 or 6 staff walked past us and not a single person acknowledged us or said some one would be with us. When we were greeted it was by a preoccupied man, answering other queries, slapped a form down and said sign, stated breakfast times and just turn up but its not included. That was it. totally underwhelming.
Room clean, minimal tea/coffee and milk, had to revisit the bar to get more. Shower and bathroom clean. Quiet at night, there was the river and train line behind us but wasnt bothered by any noise or excessive light.
There was an annoying little green light on all night from the air condition control (no instructions how to use). It lit up the entire room at night, only realised i could turn it off when it automatically turned off at 10am.
I liked the check in-checkout time and the closeness to amenities nearby. It was warm enough, i would have liked a comfy chair to sit in and to have known there was no lift.