We never got a room. They claimed there was a processing issue in their system, we hung around for a couple of hours really needing to get moving, but then ended up leaving. They promised us a room later no matter what and we'd "pay later" like we chose via Expedia, but later after our events and game, they told us they didn't have a room for us and earlier it was just their "polite way" of saying we weren't getting a room since others paid them ahead or more money. Ridiculous. Luckily I had a cousin who lives in town and we were able to stay with her. There were NO other hotel rooms left in town. Do not trust this hotel. Call ahead and confirm things if you have no other choice, and apparently, pay them ahead of time. Ruined our day and trip after driving 7 hours.